Average Ratings 12 Ratings
Average Ratings 30 Ratings
Description
Checker is a professional market research solution, that allows for conducting 360-degree customer satisfaction campaigns. Offering a Mystery Shopping platform, alongside a full-fledged application for customer experience management, helps with multichannel data collection, complete operational workflow, and unified reporting tools.
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently:
Mystery shopping software;
CATI surveys;
CAPI surveys;
CAWI surveys (Internet surveys, Email surveys, SMS surveys);
Retail audit.
With excellent customer service and an end-to-end enterprise-level CX solution, Checker has won global recognition worldwide, reaching new partners and clients across 4 continents.
Description
A prominent player in the realm of survey solutions, responding to 20 million inquiries each day. Maintain a competitive advantage by genuinely grasping your customers' perspectives. Customer satisfaction surveys enable you to engage with individuals across various interaction points, revealing their desires, needs, and expectations. Discover the effectiveness of your strategies and areas needing improvement directly through employee feedback. Assess workforce satisfaction, perform comprehensive reviews, or distribute compliance assessments. Regardless of your role, be it in HR or as a team leader, employee surveys provide the insights you require. Gain access to global opinions at your convenience—market research surveys simplify the process of gathering feedback from both current and potential customers, evaluating concepts, and measuring brand recognition. Become part of the 98% of Fortune 500 companies that trust SurveyMonkey for data powered by the people. With the ability to analyze trends and preferences, you can make informed decisions that lead to greater success.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ANDRE
No
Aritic Mail
No
Converve
No
Enterpret
No
Eventcombo
No
Hexowatch
No
Hootsuite
No
Hour:Mine
No
HubSpot Marketing Hub
No
Keatext
No
Integrations
ANDRE
Yes
Aritic Mail
Yes
Converve
Yes
Enterpret
Yes
Eventcombo
Yes
Hexowatch
Yes
Hootsuite
Yes
Hour:Mine
Yes
HubSpot Marketing Hub
Yes
Keatext
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Checker Software Systems
Founded
2005
Country
Hadera, Israel
Website
www.checker-soft.com
Vendor Details
Company Name
SurveyMonkey
Founded
1999
Country
United States
Website
www.surveymonkey.com
Product Features
Market Research
Benchmarking
Yes
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
Yes
Panel Management
No
Paper-Based
No
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Audience Targeting
No
Campaign Management
Yes
Contact Management
Yes
Customizable Templates
Yes
Keyword Tracking
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Scheduled Messaging
Yes
Survey Builder
Yes
Template Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Forms Automation
Approval Process Control
No
Archiving & Retention
No
Collaboration
No
Document Indexing
No
Drag & Drop
No
Full Text Search
No
Remote Document Access
No
Rules-Based Workflow
No
Text Editing
No
Version Control
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
No
Paper-Based
Yes
Phone-Based
No
Sample Management
No
Statistical Analysis
Yes
Survey Management
Yes
Polling
Data Analysis Tools
Yes
Email Distribution
Yes
Feedback Collection
Yes
Live Results Tracking
Yes
Multiple Question Types
No
Online Polling
Yes
Phone Polling
No
Presentation Tools
No
Q & A
No
SMS Polling
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No