Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Calilio is a cloud business phone system designed for teams that need to manage calls, SMS/MMS, virtual numbers, and call workflows without traditional PBX hardware. It allows users to make and receive business calls from desktop, mobile, tablet, or browser. The platform supports inbound and outbound call management with tools such as IVR, call forwarding, business hours, voicemail, call transfer, number sharing, call recording, live call monitoring, power dialer, call disposition, custom caller ID, and call analytics. Businesses can also buy or port virtual phone numbers from 100+ countries and use local, mobile, or toll-free numbers for sales, support, campaigns, and remote teams. Calilio's AI call reports help teams review conversations faster through transcription, summaries, sentiment analysis, call reasons, outcomes, and follow-up suggestions. It is built for startups, small businesses, sales teams, support teams, remote teams, and call centers that need a cloud-based phone system with calling, messaging, monitoring, and AI-powered call insights in one place.

Description

Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
Instagram
LeadHeed
LinkedIn
Pabbly Connect
Pinterest
Pipedrive
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube

Integrations

Facebook Messenger
Instagram
LeadHeed
LinkedIn
Pabbly Connect
Pinterest
Pipedrive
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube

Pricing Details

$15 Per user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Calilio

Founded

2023

Country

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Website

www.calilio.com

Vendor Details

Company Name

Vasudev

Country

India

Website

www.vasudev.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

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