Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Calilio is a cloud business phone system designed for teams that need to manage calls, SMS/MMS, virtual numbers, and call workflows without traditional PBX hardware. It allows users to make and receive business calls from desktop, mobile, tablet, or browser. The platform supports inbound and outbound call management with tools such as IVR, call forwarding, business hours, voicemail, call transfer, number sharing, call recording, live call monitoring, power dialer, call disposition, custom caller ID, and call analytics. Businesses can also buy or port virtual phone numbers from 100+ countries and use local, mobile, or toll-free numbers for sales, support, campaigns, and remote teams. Calilio's AI call reports help teams review conversations faster through transcription, summaries, sentiment analysis, call reasons, outcomes, and follow-up suggestions. It is built for startups, small businesses, sales teams, support teams, remote teams, and call centers that need a cloud-based phone system with calling, messaging, monitoring, and AI-powered call insights in one place.

Description

Dagmor offers a sophisticated solution for monitoring call quality and analyzing conversations within contact centers and teams engaged in various campaigns, including sales, service, surveys, and fundraising. Its software evaluates completed calls against predetermined scripts, necessary phrasing, desired outcomes, and customer treatment protocols, subsequently linking any scores or issues identified to actual spoken evidence for thorough human evaluation. Additionally, Dagmor Analysis organizes responses and juxtaposes callers' original words with results, rationales, and scores, enabling teams to scrutinize refusals, callbacks, customer insights, and the discrepancies between ratings and the underlying dialogues. Teams have the flexibility to start with existing recordings or utilize a compatible connection for recently completed calls. Before processing begins, parameters such as campaign rules, scope, pricing, and delivery timelines are established, with checks performed after each call concludes, allowing personnel to make informed, final decisions. Both calls and their corresponding analyses are billed together by the duration of recorded minutes, ensuring a straightforward and transparent pricing structure. This comprehensive approach empowers teams to enhance their performance and improve customer interactions effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

LeadHeed Yes 
Pabbly Connect Yes 
Pipedrive Yes 

Integrations

LeadHeed No 
Pabbly Connect No 
Pipedrive No 

Pricing Details

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)
Free Trial No 
Free Version No 

Pricing Details

€0.04 per recorded minute; cam
Calls and Analysis are included at €0.04 per recorded minute. Each campaign is rounded to the nearest euro, with no bands, bundles, or minimum charge. The first campaign costs €0 upfront; stop after it and owe nothing. If you continue, the agreed price for the previous campaign is due when the next campaign starts. Scope, work, and delivery timing are agreed before processing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Calilio

Founded

2023

Country

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Website

www.calilio.com

Vendor Details

Company Name

Touch and Connect Ltd

Country

Ireland

Website

dagmor.app/

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing No 

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