Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Calilio is a reliable cloud telephony platform that simplifies business communication with virtual phone numbers in over 100 countries. Launched in 2023, it prioritizes user-friendliness with a simple and intuitive dashboard and application. Even users with minimal technical expertise can easily navigate Calilio's features, which include texting, calling, voicemail, chat, image sharing, and more – all from a single window. Calilio offers affordability too. Their Standard plan starts at just $15/month (or $12 annually) and provides features like a web/app dialer, call filters, history, blocking, forwarding, and more. Premium and Enterprise plans offer additional features with customizable pricing based on your needs. Keeping pace with advancements, Calilio integrates AI-powered call monitoring and evaluation features. Gain valuable insights with sentiment analysis to understand customer satisfaction, and use call summaries and transcriptions to easily grasp conversation details and outcomes. Calilio streamlines business communication with a user-centric approach and feature-rich platform, making it an excellent choice for businesses of all sizes.

Description

Cool Telecom offers a cloud-based phone system tailored for businesses of all sizes, featuring a versatile interface that integrates CRM and Helpdesk functionalities to boost sales and enhance communication for support teams. Clients can quickly acquire phone numbers from over 50 countries, adjust their workforce according to seasonal demands, and benefit from comprehensive insights via real-time analytics. The platform is accessible on any device, allowing users to make and receive calls from virtually anywhere. With the multifunction app from Cool Telecom, users can efficiently manage call routing based on IVR choices, agent expertise, time zones, and other criteria, all facilitated by a user-friendly dashboard. Additionally, the platform provides advanced, real-time analytics regarding agent and team performance, enabling monitoring through a live feed and allowing data cross-referencing with existing CRM systems for deeper insights and opportunities for enhancement. This functionality ensures that businesses not only remain connected but also continuously improve their customer service and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

LeadHeed

Integrations

LeadHeed

Pricing Details

$15 Per user/per month
Free Trial
Free Version

Pricing Details

€10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Calilio

Founded

2022

Country

ROBINSON ROAD, SINGAPORE

Website

www.calilio.com

Vendor Details

Company Name

Cool Telecom

Founded

2021

Country

France

Website

www.cool-telecom.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

Alternatives

Yay Reviews

Yay

Yay.com