Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akio
Altitude
Avaya Contact Center
Azure API Apps
Diabolocom
Facebook
Genesys Engage
Microsoft Dynamics 365
Oracle APEX
RingCentral Contact Center
Salesforce
Vocalcom
X (Twitter)
Zendesk
iAdvize

Integrations

Akio
Altitude
Avaya Contact Center
Azure API Apps
Diabolocom
Facebook
Genesys Engage
Microsoft Dynamics 365
Oracle APEX
RingCentral Contact Center
Salesforce
Vocalcom
X (Twitter)
Zendesk
iAdvize

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

CUSTOMER SQUARE

Founded

2008

Country

France

Website

cross-crm.com/index.php/en/

Vendor Details

Company Name

Convergys

Website

www.convergys.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives

Sparq Reviews

Sparq

Alida