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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
X (Twitter)
Botmind
Campaign Monitor
Inbenta
Indent
Jira Service Management
Khoros Community
LinkedIn
Oracle CRM On Demand
Picky Assist
Presults
Salesforce Essentials
Solvemate
Tracker
Wufoo
Wynter
Zapier

Integrations

Facebook
Instagram
X (Twitter)
Botmind
Campaign Monitor
Inbenta
Indent
Jira Service Management
Khoros Community
LinkedIn
Oracle CRM On Demand
Picky Assist
Presults
Salesforce Essentials
Solvemate
Tracker
Wufoo
Wynter
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

BuzzMonitor

Founded

2004

Country

Spain

Website

getbuzzmonitor.com/en/social-crm/

Vendor Details

Company Name

RingCentral

Founded

2006

Country

France

Website

www.ringcentral.com/digital-customer-engagement.html

Product Features

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives