RingCentral Engage Description
RingCentral Engage allows companies to manage all of their digital customer service channels from one platform.
RingCentral Engage allows you to aggregate and distribute customer messages from Mobile, Social Media and Messaging apps through one interface. This makes it easier and more efficient for clients to manage their inquiries.
This not only increases your efficiency and reduces your workload but also impacts your customers' satisfaction. It also allows you to monitor the success of your team.
Pricing
Free Trial:
Yes
Integrations
Company Details
Company:
RingCentral
Year Founded:
2006
Headquarters:
France
Website:
www.ringcentral.com/digital-customer-engagement.html
Media
You Might Also Like
We’ll show you how Segment helps 25,000+ businesses to collect, clean, and activate their data. Twilio is the #1 CDP for market share four years in a row per IDC (2019-2022).
Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
RingCentral Engage Features and Options
Customer Communications Management Software
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement Software
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management