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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We deliver comprehensive software solutions tailored for the leisure and entertainment sector, utilizing the capabilities of Salesforce.com to help you oversee every operational facet of your enterprise, including ticketing, point of sale (POS), inventory management for food and beverages, QR code and self-service functionalities, gift card services, automated marketing, and the unparalleled CRM system that Salesforce offers, along with extensive reporting options for nearly all areas of your business. BookNow Software encompasses everything you need, but don’t just rely on our claims; check out the feedback from some of our satisfied clients. With BookNow Software, users can take full advantage of Salesforce platform services, resulting in a truly scalable enterprise solution that caters to global needs. This software provides a complete view of the customer, simplifying tasks such as marketing segmentation and implementing customer loyalty programs. Additionally, BookNow's support system is designed around a successful customer-centric approach, ensuring you are connected directly to a representative who can assist you effectively. Ultimately, our commitment to customer satisfaction and innovative solutions sets us apart in the industry.

Description

Introducing a comprehensive omnichannel customer service software designed for thorough, customer-focused management. It encompasses a wide range of functionalities such as online support, ticketing, project management, digital touchpoints, and technical assistance, among others. Our platform is versatile and seamlessly integrates with top-tier solutions across various industries. To enhance your business operations, we offer knowledge-based tools that support business intelligence, facilitate both internal and external communication, manage finances, and more. We provide three distinct plan categories to guide you in your support journey, allowing you to select the most suitable option based on your specific requirements. To simplify the lives of managers, we have developed the Indicators feature within the Desk Manager, where critical management data is aggregated, enabling easy access with just a couple of clicks. This innovative approach not only streamlines processes but also empowers users to make informed decisions swiftly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AutomationEdge No 
Discord No 
Google No 
JivoChat No 
Microsoft Power BI No 
Microsoft Teams No 
Nvoip No 
Rocket.Chat No 
Salesforce Yes 
Slack No 
Slemma No 
WhatsApp No 
Zoom Phone No 

Integrations

AutomationEdge Yes 
Discord Yes 
Google Yes 
JivoChat Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
Nvoip Yes 
Rocket.Chat Yes 
Salesforce No 
Slack Yes 
Slemma Yes 
WhatsApp Yes 
Zoom Phone Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15.95 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BookNow Software

Country

United Kingdom

Website

booknowsoftware.com

Vendor Details

Company Name

Desk Manager

Founded

2012

Country

Brazil

Website

deskmanager.com.br/

Product Features

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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