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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We deliver comprehensive software solutions tailored for the leisure and entertainment sector, utilizing the capabilities of Salesforce.com to help you oversee every operational facet of your enterprise, including ticketing, point of sale (POS), inventory management for food and beverages, QR code and self-service functionalities, gift card services, automated marketing, and the unparalleled CRM system that Salesforce offers, along with extensive reporting options for nearly all areas of your business. BookNow Software encompasses everything you need, but don’t just rely on our claims; check out the feedback from some of our satisfied clients. With BookNow Software, users can take full advantage of Salesforce platform services, resulting in a truly scalable enterprise solution that caters to global needs. This software provides a complete view of the customer, simplifying tasks such as marketing segmentation and implementing customer loyalty programs. Additionally, BookNow's support system is designed around a successful customer-centric approach, ensuring you are connected directly to a representative who can assist you effectively. Ultimately, our commitment to customer satisfaction and innovative solutions sets us apart in the industry.

Description

Introducing a comprehensive omnichannel customer service software designed for thorough, customer-focused management. It encompasses a wide range of functionalities such as online support, ticketing, project management, digital touchpoints, and technical assistance, among others. Our platform is versatile and seamlessly integrates with top-tier solutions across various industries. To enhance your business operations, we offer knowledge-based tools that support business intelligence, facilitate both internal and external communication, manage finances, and more. We provide three distinct plan categories to guide you in your support journey, allowing you to select the most suitable option based on your specific requirements. To simplify the lives of managers, we have developed the Indicators feature within the Desk Manager, where critical management data is aggregated, enabling easy access with just a couple of clicks. This innovative approach not only streamlines processes but also empowers users to make informed decisions swiftly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AutomationEdge
Discord
Google
JivoChat
Microsoft Power BI
Microsoft Teams
Nvoip
Rocket.Chat
Salesforce
Slack
Slemma
WhatsApp
Zoom Phone

Integrations

AutomationEdge
Discord
Google
JivoChat
Microsoft Power BI
Microsoft Teams
Nvoip
Rocket.Chat
Salesforce
Slack
Slemma
WhatsApp
Zoom Phone

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15.95 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BookNow Software

Country

United Kingdom

Website

booknowsoftware.com

Vendor Details

Company Name

Desk Manager

Founded

2012

Country

Brazil

Website

deskmanager.com.br/

Product Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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Alternatives

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