OMniLeads Description
OMniLeads, a standalone solution for Contact Centers based upon Free Software GPL V3, is designed to support the operation, management and administration of a Contact Center. Its functionality allows all procedures of a Call Center can be done through web interfaces. WebRTC standards will allow supervisors and agents to have all their tools in one application.
Pricing
Pricing Starts At:
$19
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Freetech Solutions
Year Founded:
2010
Headquarters:
Argentina
Website:
www.omnileads.net
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Product Details
Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online
OMniLeads Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics