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Description
Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.
Description
Ulysses represents a cutting-edge, web-based customer service platform that can be seamlessly implemented in public cloud environments, private cloud settings, or directly on client sites. This solution outperforms competitors by delivering rapid and effective results without sacrificing quality. What sets Ulysses apart is its ability to continuously evaluate and track your success through its innovative, patented SLA-driven workflow action engine. By utilizing Ulysses, businesses can significantly cut down on the costs associated with customer interactions, thereby enhancing both profitability and customer satisfaction. Additionally, Ulysses Sales & Marketing functions as a robust CRM (Customer Relationship Management) tool, designed to optimize business processes efficiently. It encompasses all necessary data to effectively manage, forecast, and report on sales throughout every phase of the sales life cycle, ensuring that businesses can operate at peak efficiency. This comprehensive approach not only streamlines operations but also fosters deeper customer relationships.
API Access
Has API
API Access
Has API
Integrations
Accela
Freshdesk
Salesforce
Salesforce Agentforce Service
ServiceNow
ServiceTitan
Zendesk
Zinier
Integrations
Accela
Freshdesk
Salesforce
Salesforce Agentforce Service
ServiceNow
ServiceTitan
Zendesk
Zinier
Pricing Details
$35/user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blitzz Remote Support
Founded
2016
Country
United States
Website
www.blitzz.co
Vendor Details
Company Name
QMS Software
Founded
1997
Country
Ireland
Website
www.qms-software.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
