Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world.
27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.
Description
The welikeit platform transforms the way your employees promote your brand on social media by incorporating enjoyable gamification elements that motivate colleagues to engage by liking and sharing content. This innovative approach enhances your reach across your current social media channels while leveraging AI for tailored content and publishing strategies. Instead of spending ever-growing amounts on online ads, consider a more effective alternative: empowering your employees to amplify your brand’s presence using welikeit. With the average employee connected to 354 friends on Facebook, 412 on LinkedIn, and 351 on Twitter, the potential for organic growth is significant. Onboarding is quick, requiring only five minutes, and seamlessly integrates with your employees' existing social media activities. Discover the remarkable potential of our platform, which can turn just three likes into over 500, without incurring any additional costs. This approach not only boosts your visibility but also fosters a sense of community among employees as they contribute to a shared goal.
API Access
Has API
API Access
Has API
Integrations
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero
Zapier
Integrations
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero
Zapier
Pricing Details
$0 per month
Free Trial
Free Version
Pricing Details
£175 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BizRatings.com
Founded
2012
Country
United States
Website
www.bizratings.com
Vendor Details
Company Name
welikeit
Founded
2016
Country
United Kingdom
Website
welikeitmedia.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions