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Average Ratings 11 Ratings

Total
ease
features
design
support

Description

Create your Telegram live chat to your website in 15 seconds. ✦ No registration. ✦ No extra apps. ✦ No learning. 👉 Plus voice to text feature: simply record an audio, and it will be transcribed into text for your website visitor. Just open Telegram bot and paste one script. Built for: solo founders and micro businesses, who already use Telegram and don’t want another tool to manage.

Description

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Telegram Yes 
WordPress Yes 
Aimylogic No 
BigCommerce No 
Clear Ring No 
Ecwid No 
Facebook No 
Freshdesk No 
FullContact No 
Getscreen.me No 
InSales No 
Mailchimp No 
Shoplazza No 
Slack No 
Taplink No 
Ucraft No 
Workslam No 
ZenBasket No 
Zendesk No 
Zoho CRM No 

Integrations

Telegram Yes 
WordPress Yes 
Aimylogic Yes 
BigCommerce Yes 
Clear Ring Yes 
Ecwid Yes 
Facebook Yes 
Freshdesk Yes 
FullContact Yes 
Getscreen.me Yes 
InSales Yes 
Mailchimp Yes 
Shoplazza Yes 
Slack Yes 
Taplink Yes 
Ucraft Yes 
Workslam Yes 
ZenBasket Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

5
Three plans:
5$ per month
29$ per year
99$ for lifetime
Free Trial Yes 
Free Version No 

Pricing Details

$19/month/user
https://www.jivochat.com/pricing/
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BirdyChat

Founded

2025

Country

Lithuania

Website

birdychat.com

Vendor Details

Company Name

JivoSite

Founded

2012

Country

United States

Website

www.jivochat.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition Yes 

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management Yes 
Email Management Yes 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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