Sellio Description

Sellio is a cloud-centric customer support solution tailored for small teams overseeing interactions across various websites and messaging platforms. It integrates a live-chat widget that can be embedded along with a shared inbox that accommodates communications from website chat, email, and popular messaging apps like WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS via Twilio; additionally, teams can manage discussions from Slack and Discord. Team members can delegate conversations, append internal notes, access customer history, and streamline responses effectively. AI agents are equipped to respond to website chat inquiries using a business's proprietary content and can transfer conversations to human agents when necessary; however, AI responses are restricted to website interactions, while all other channels are managed by personnel. Beyond chat capabilities, Sellio encompasses ticket management, customizable routing rules, automated workflows, pre-saved replies, detailed customer profiles, feedback mechanisms, and support analytics. This platform is particularly beneficial for SaaS companies, online retailers, and other small teams dedicated to customer support. A complimentary plan is offered, and subscription options provide additional seats, channels, automation features, and AI usage allowances, making it a versatile choice for growing businesses. Furthermore, Sellio aims to enhance team collaboration and improve overall customer engagement through its diverse functionalities.

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Pricing

Pricing Starts At:
$0/month
Pricing Information:
The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Sellio has an API
View Integrations

Reviews - 1 Verified Review

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars
See More Reviews for Sellio Write a Review

Company Details

Company:
Sellio
Year Founded:
2026
Headquarters:
Morocco
Website:
sellio.chat/
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Media

Play Video Manage customer conversations, AI responses, and team collaboration from one shared inbox. Engage website visitors instantly with AI-powered live chat, voice support, and seamless human handoff. Create and customize AI agents trained on your business knowledge to automate customer support. Organize, assign, and track support tickets with a visual Kanban board. Build intelligent AI agents that deliver instant answers and connect customers with your team. Sellio Screenshot 6
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Product Details

Platforms
Web-Based
Mac
Types of Training
Training Docs
Customer Support
Online Support

Sellio Features and Options

Sellio User Reviews

Write a Review
  • Name: Khalid N.
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features 5 out of 5 stars
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Likelihood to Recommend to Others 10 out of 10

    Reliable AI customer support platform for growing teams

    5 out of 5 stars Date: Oct 22 2026

    Summary: Overall, I had a very good experience with Sellio. It offers a strong mix of shared inbox, live chat, and AI support features in one platform. The interface is clean, the setup is straightforward, and it feels like a practical solution for businesses that want to improve customer support and response times.

    Positive: Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity.

    Negative: Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.

    Read More...
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