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Description
Our user-friendly and intuitive private duty solution effectively oversees every facet of your agency's workflow, enhancing your operational efficiency and facilitating rapid business growth. It offers a comprehensive view of all home care appointments on a single interface. The system aligns the needs of private duty clients with the skills, availability, and locations of caregivers. It schedules employee tasks in accordance with the organization's established protocols while avoiding any scheduling conflicts. Notifications and reminders regarding employee and customer appointments, including overdue ones, are promptly sent and received. You can also select from multiple options to monitor non-medical home care overtime regulations. This solution seamlessly integrates with financial software like QuickBooks and MAS 90, serving as a unified platform for straightforward payroll processing and accounts receivable invoicing. Additionally, it presents balances and allows payments to be managed on one screen. The system also verifies caregivers' calls from clients' residences using caller ID and provides convenient access to the contact numbers of both caregivers and clients. Overall, this comprehensive approach ensures that all operational elements are streamlined, allowing agencies to focus on delivering quality care.
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
API Access
Has API
API Access
Has API
Integrations
AlayaCare
AxisCare
Savii Care
WellSky Home Health
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Delta Health Technologies
Founded
1968
Country
United States
Website
deltahealthtech.com/appointmate/
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Product Features
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label