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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Reputation Management Software Tailored for Every Business. Equip yourself with all the tools necessary to generate, oversee, and handle your online reviews effectively. Leverage customer feedback to outpace your rivals. Whether you operate one location, ten, or even ten thousand, manage and promote new reviews seamlessly from a single dashboard. How does it function? Initiate a text message from the Allfound dashboard or have customers scan a QR Code for easy access. Customers share their opinions by selecting their preferred platform, which may include Google, Facebook, TripAdvisor, and more. Take control of your brand's online reputation with a comprehensive view of analytics and communication across all brand profiles. Enhance your local visibility; maintaining a robust collection of recent reviews will elevate your presence in local search results, ensuring new prospects discover and choose you first. Establishing trust is crucial, as a significant 84% of consumers report that online reviews influence their purchasing decisions. Foster that trust even before engagement begins, thereby enhancing your overall financial impact and boosting customer loyalty in the long run.

Description

ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tripadvisor Yes 
Facebook Yes 
Google Business Profile Yes 
HotelAppz No 
IDeaS G3 RMS No 
Instagram Yes 
MyForecast No 
Oaky No 
Seekom No 
Storable Newbook No 
Yelp Yes 

Integrations

Tripadvisor Yes 
Facebook No 
Google Business Profile No 
HotelAppz Yes 
IDeaS G3 RMS Yes 
Instagram No 
MyForecast Yes 
Oaky Yes 
Seekom Yes 
Storable Newbook Yes 
Yelp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Allfound

Country

Poland

Website

allfound.io

Vendor Details

Company Name

Review Rank

Founded

2008

Country

Spain

Website

www.reviewpro.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues Yes 
Scheduling No 
Task Management Yes 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video No 

Alternatives

Alternatives