InsightReviews Description

InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.

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Pricing

Pricing Starts At:
$79/month
Free Trial:
Yes

Integrations

No Integrations at this time

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Company Details

Company:
InsightReviews
Year Founded:
2025
Headquarters:
Australia
Website:
insightreviews.com.au

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

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