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Description
Create customer profiles that enhance real-time interactions by consolidating data from various channels into comprehensive customer and account profiles primed for activation at any moment, all while honoring customer preferences. Integrate and standardize both known and pseudonymous customer information from diverse online and offline sources to generate actionable B2B and B2C customer profiles in real-time. Ensure that enterprise teams and systems operate with uniform data for consistency. Gain a deeper understanding of customers across multiple devices to boost engagement levels. Utilize streaming data for immediate insights and to accelerate time-to-market. Optimize workflows and improve productivity with a user-friendly conversational AI Assistant that enables quick access to product details, issue resolution, and the acquisition of new knowledge. Enhance your efficiency in executing tasks, whether it involves analyzing data or grasping operational insights, making every interaction more impactful. By leveraging these tools, organizations can transform the way they connect with and serve their customers.
Description
Integrate your customer's interactions across various platforms and channels to ensure a personalized experience regardless of the point of contact. By utilizing Raptor’s Merchandising Center, you can transform your recommendation modules into valuable advertising spaces on your selected channels. This strategy allows you to enhance visibility for specific products, strategically placing them within the customer’s view to merge relevance with promotion. Moreover, you can offer real-time personalized product suggestions that contribute to a distinctive shopping experience. As a result, this approach can lead to an increase in basket size, order value, revenue per visit, and an overall enhancement of the customer experience. Additionally, sending highly personalized emails featuring product recommendations tailored to each individual can further strengthen customer engagement and loyalty.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Adobe Experience Manager
Agillic
BigCommerce
Campaign Monitor
Drupal
Google
IBM Watson
Klaviyo
Klevu
Integrations
ActiveCampaign
Adobe Experience Manager
Agillic
BigCommerce
Campaign Monitor
Drupal
Google
IBM Watson
Klaviyo
Klevu
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Adobe
Founded
1982
Country
United States
Website
business.adobe.com/products/real-time-customer-data-platform/rtcdp.html
Vendor Details
Company Name
Raptor Services
Founded
2013
Country
Denmark
Website
www.raptorservices.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization