Salesforce Customer 360 Description
Create a complete customer view and provide the seamless experience they want. All your data can be integrated on one platform. Create unified profiles, display customer information, and integrate it all. Secure data exchange is possible by connecting your data sources to a central hub. Connect Salesforce orgs and apps to ensure data flows across all clouds. Your systems can recognize every customer using a single, reconciled customer record. Data stewards should be empowered to comply with regulations. You can create seamless customer experiences by surfacing customer data and contact profiles from multiple organizations. With a single customer profile, you can deliver personalized engagement across all your clouds.
Salesforce Customer 360 Alternatives
Piwik PRO
The Only Analytics Suite Designed for Data-Sensitive Industries. Piwik PRO allows you to track user behavior even when it is not secure. It is both privacy-compliant and available on-premises as well as in the cloud. Complete compliance with security and privacy laws around the world. Piwik PRO makes compliance easy with strict data privacy regulations. From privacy laws in the United States, to all European laws, directives, and including GDPR, HIPAA and Chinese Internet Law, Russian law 526FZ, and many others. Piwik PRO guarantees 100% data ownership. It is never shared with any third parties, regardless of whether you choose the Cloud or On-Premises solution. Combine data from Piwik PRO Analytics Suite for highly accurate customer profiles and detailed research on user behavior patterns. Integrate first-party data from web analysis, your company's CRM and offline sources (including CSV file), forms, or other sources. Get a complete picture about your customers' behavior.
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ZoomInfo Sales
ZoomInfo Sales allows you to maximize productivity, increase pipeline and reach a revenue potential that you never imagined possible. Create an account universe based upon your Ideal Customer Profiles. Reach decision makers with the largest B2B database of 65M+ phone numbers and 150M+ verified email addresses. Track companies searching for solutions similar to yours on the internet to identify and reach prospects early in their buyer's journey. Find and connect with decision-makers from companies that visit your website. Analyze customer calls, emails, and meetings to drive process improvements that will impact your bottom line. With our native phone dialer, and email tool, you can create and execute multi-touch sales campaigns. ZoomInfo Chat is a data-driven chatbot tool that reduces the time it takes to close sales. To free up your internal staff, set real-time lead alerts and automate lead-qualifying communications.
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SAP Customer Data Cloud
Turn anonymous visitors into loyal customers. Offer seamless engagements, build trust and deliver personalized digital experiences for customers, partners, businesses, and employees. Offer seamless, personalized B2C engagements. Securely identify and engage customers to build loyalty. Easy user registration makes it easy to quickly sign up customers. Social login workflows can be used to drive personalized engagements. Single sign-on, SAML 2.0 and Open ID Connect data standards and authentication options can improve omnichannel strategies. To deliver personalized, trusted and relevant experiences, you can bridge data silos and create unified customer profiles. SAP Customer Identity and Management solutions for B2B can accelerate time to market, simplify the management of identity lifecycles, and protect against risk.
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Integrations
Company Details
Company:
Salesforce
Year Founded:
1999
Headquarters:
United States
Website:
www.salesforce.com/solutions/customer-360/
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Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
Online
Salesforce Customer 360 Features and Options
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
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