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Description

Adjustify is an innovative video calling platform designed for professionals to engage with their clients for remote on-site inspections or in-home consultations. You can easily schedule a call with your client using the mobile app, facilitating a seamless digital connection. Throughout the video session, participants can utilize digital measurement tools and customer phone capabilities, such as zoom and flash, to capture an unlimited number of photos. Following the conversation, users have the ability to review a recorded video of the meeting and annotate the images taken. This cutting-edge video conferencing solution supports claims management across various sectors, ensuring essential continuity even during periods of social distancing. Amidst the challenges of remote work and social distancing, Adjustify provides a secure and efficient method for processing claims. By leveraging Advanced Video Calling technology, users can effectively connect with clients and perform on-site inspections from virtually any location, enhancing both productivity and client satisfaction.

Description

OpenText™ Exstream is crafted for comprehensive customer communication management (CCM) and utilizes existing organizational data and content to convert standard customer communications into unique, engaging experiences tailored to the customer's preferred digital and print formats, screen sizes, and devices. With flexible deployment options available both on-premises and in the cloud, Exstream is adaptable to accommodate the varying needs of any department or intricate enterprise landscape; its accelerator packages facilitate seamless integration with essential systems, enhancing the efficiency of critical business processes. This CCM solution empowers organizations to create, manage, and distribute highly-targeted and pertinent customer communications across various digital and print platforms, encompassing letters, invoices, bills, statements, and additional customer correspondence. The most effective customer communications software not only streamlines and automates communication processes but also actively bolsters initiatives aimed at enhancing customer engagement, ensuring that organizations can maintain relevance in their interactions with clients. Ultimately, the ability to personalize communications can lead to improved customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Drive
Mediawide Personalized Video Platform
Messagepoint
Microsoft 365
Microsoft OneDrive
OpenText Core Content Management
OpenText Core Share
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce

Integrations

Google Drive
Mediawide Personalized Video Platform
Messagepoint
Microsoft 365
Microsoft OneDrive
OpenText Core Content Management
OpenText Core Share
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce

Pricing Details

$12 per claim
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Adjustify

Country

United States

Website

adjustify.co

Vendor Details

Company Name

OpenText

Country

Canada

Website

www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-exstream

Product Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Home Inspection

Billing & Invoicing
Color Codes / Icons
Comment Library
Commercial Inspections
Credit Card Processing
Photo Editing
Repair Estimates
Report Summary
Residential Inspections
Sketching
Templates
Video
Voice Notes

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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