
Aircall transforms business communications with an intelligent, cloud-based phone system built for modern sales and customer support. More than just a calling tool, it provides an all-in-one hub that connects phone, SMS, and WhatsApp conversations in a single platform.
Its AI Assist Pro feature delivers real-time coaching during calls and simplifies follow-up, enabling reps to sell smarter and resolve support issues faster. Teams can leverage advanced capabilities like call routing, IVR, analytics dashboards, and power dialers to maximize efficiency.
With integrations across Salesforce, HubSpot, Zendesk, Intercom, Shopify, and 250+ other apps, Aircall seamlessly fits into existing workflows. Businesses benefit from reliable call quality, international number coverage, and scalable features that grow with their needs. Customer stories highlight improvements such as a 4% increase in CSAT scores and the ability to process 25,000+ calls per month with stability and ease. Aircall makes customer conversations more personal, productive, and impactful—without the complexity of traditional systems.
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Intermedia Unite is an all-in-one business communications and collaboration platform designed to keep employees connected and responsive across locations, devices, and teams. The solution combines cloud phone service, video meetings, team messaging, file sharing, customer engagement tools, and productivity features into one integrated platform. By consolidating multiple communication tools, Unite reduces app switching and gives employees a simpler way to call, meet, chat, share files, and engage customers from desktop or mobile devices. Its enterprise-grade calling system includes more than 100 voice features that support professional business communications and consistent customer interactions. The platform also supports enhanced Microsoft Teams experiences, helping organizations extend communication capabilities within their existing collaboration environment. AI features such as transcription, summaries, and conversation insights help users retain important information, identify follow-up actions, and improve team efficiency. Mobile and desktop apps allow employees to maintain a consistent business identity whether they are in the office, remote, or on the go. Backed by strong uptime commitments and J.D. Power-certified support, Intermedia Unite is built for reliability and ease of use. By unifying communications, collaboration, and engagement, Unite helps organizations increase productivity while improving the way teams serve customers.
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Cloud Claims
APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events.
Cloud Claims by APP Tech is a top-rated risk management and claims software solution. IMS is a purpose-built software solution for self-insureds, TPAs, and companies who want to track their claims and losses. It helps users manage the entire claim lifecycle, from the initial incident report to issuing payments and collections. It offers a variety of features that allow users to have complete control over their claims, as well as risk information. These include incident management and claims management, workgroup tools as well as reporting, insurance tracking, and many other features.
We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them.
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PHOTO iD by U Scope
PHOTO iD™ by U Scope in a photo organizing software that provides a rapid & organized method of capturing, labeling, and sharing images from any job site and generate detailed captioned photo reports with ease before leaving the inspection or job site with our cloud-based platform.
Our inspection camera helps streamline the entire photo documentation process by enabling field reps to label descriptive captions to their job site images instantly as they are captured by using voice recognition, which also enables them to share detailed photo reports with their team members in real-time.
PHOTO iD also allows users to assist other parties remotely by guiding them safely through the inspection with our application virtual inspection camera to help capture any unforeseen elements at the inspection site.
Our platform also has an automated inspection guidance feature within the PHOTO iD inspection camera that safely guides field reps or clients through the entire inspection process with customizable workflow templates to ensure all images are always captured, labeled, and organized for every inspection assignment.
Integrate PHOTO iD with your desired system to create a complete end-to-end documentation process.
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