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Average Ratings 3 Ratings

Total
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features
design
support

Description

Our cloud-based virtual telephone systems allow you to utilize your existing phones without the need to familiarize yourself with new software, ensuring a seamless transition. We handle all aspects of setup, allowing you to have your virtual phone system operational today. At AccessDirect, we prioritize creating a strong professional image and ensuring that your clients can effortlessly connect with your team from anywhere, making the process straightforward. There’s no need for maintenance or learning curves; just a virtual phone service designed to help you meet your business objectives. An outdated or ineffective phone system can diminish your company's professionalism and limit your ability to serve customers effectively. Regardless of whether you are a solo entrepreneur, a new startup, or an expanding business, we provide the professional image that typically comes with large corporate telephone systems, minus the cumbersome equipment, stress, and high costs. AccessDirect delivers cost-effective virtual business phone solutions, empowering you to focus on what matters most: your success. With our service, you can enjoy increased flexibility and improved communication without the usual complexities associated with traditional systems.

Description

CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppointmentCore No 
Enthu.ai No 
Freshdesk No 
Front No 
HubSpot CRM No 
Intercom No 
Klaus No 
Meritto No 
Microsoft Dynamics 365 No 
OneHash CRM No 
Outdoo AI No 
Pipedrive No 
Pronnel No 
Qlik Application Automation No 
Salesforce No 
Shopify No 
Slack No 
Stackreaction No 
Zendesk No 
Zoho CRM No 

Integrations

AppointmentCore Yes 
Enthu.ai Yes 
Freshdesk Yes 
Front Yes 
HubSpot CRM Yes 
Intercom Yes 
Klaus Yes 
Meritto Yes 
Microsoft Dynamics 365 Yes 
OneHash CRM Yes 
Outdoo AI Yes 
Pipedrive Yes 
Pronnel Yes 
Qlik Application Automation Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
Stackreaction Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$19.95 per month
Free Trial No 
Free Version No 

Pricing Details

$18.00/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AccessDirect

Founded

1997

Country

United States

Website

www.messagingservice.com

Vendor Details

Company Name

CallHippo

Founded

2016

Country

United States

Website

callhippo.com/

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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