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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

No situation is too intricate, and no organization, regardless of its size, is beyond our reach. We possess the ideal solutions for every demand scenario, encompassing time tracking, traditional time management, user-friendly self-service options, mobile applications, comprehensive workforce planning, advanced scheduling techniques, and strategic capacity management, all available either in the cloud or on-site. Our commitment to workforce management is unwavering, and we engage with it tirelessly every single day. The European Court of Justice mandates that businesses systematically document employee working hours in a manner that is both legally compliant and robust. Our ATOSS Workforce Management solutions not only satisfy these requirements effortlessly but also provide numerous additional benefits. Indeed, features like flexible scheduling, preferred shift planning, and self-service portals enhance the experience for both employers and their staff. Interested in a quick evaluation to determine which workforce management solution fits your organization best? Take advantage of the ATOSS Solution Finder, where you'll discover valuable insights, and of course, we are more than happy to address any questions you may have. Our goal is to ensure that you find the perfect solution tailored to your specific needs.

Description

Our workforce management suite enables your organization to effectively utilize its valuable resources in a more focused, cost-effective, and employee-centric way, while minimizing the manual and labor-intensive aspects of administrative tasks. Service centers of various sizes across more than 15 countries rely on our opcycWFM software to efficiently manage, plan, and control employee deployment, even in complex situations, while prioritizing employee needs and preferences. opcycWFM supports your planning, monitoring, and personnel processes comprehensively. This all-encompassing workforce management solution enables you to navigate the daily operational cycle intelligently without necessitating extensive adjustments, as it is uniquely configurable. If you want a workforce management provider that truly understands your needs on a daily basis, opcycWFM is the solution you should choose. With its intuitive design and robust features, it stands out as the ideal choice for organizations aiming for efficiency and employee satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bosch IoT Suite Yes 
HRlab Yes 
Keephub Yes 
Loopline Yes 
Microsoft 365 Yes 
PCS Yes 
Rexx Systems Yes 
SAP Cloud Platform Yes 
SAP Store Yes 
jacando HR Yes 

Integrations

Bosch IoT Suite No 
HRlab No 
Keephub No 
Loopline No 
Microsoft 365 No 
PCS No 
Rexx Systems No 
SAP Cloud Platform No 
SAP Store No 
jacando HR No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5.95 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ATOSS

Founded

1989

Country

Germany

Website

www.atoss.com/de-de

Vendor Details

Company Name

opcyc GmbH

Founded

2011

Country

Germany

Website

opcyc.de/opcyc/de/

Product Features

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management No 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling No 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Alternatives

Alternatives

AgencyWeb IWM Reviews

AgencyWeb IWM

Orion Communications