8x8 Reviews

8x8

5.0 out of 5 stars
Line2 Reviews

Line2

5.0 out of 5 stars

Average Ratings 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

Description

Introducing an all-in-one platform that integrates cloud telephony, video conferencing, team messaging, contact center capabilities, and comprehensive analytics. Streamline your organization's expenses by equipping each user with the precise tools necessary for their roles. Foster collaboration and break down departmental barriers through seamless analytics and interaction between contact center representatives and subject matter experts. Manage everything effortlessly with a unified administration interface for setting up the system, alongside user and data oversight. Enjoy the convenience of a single license that encompasses calling, directories, video meetings, messaging, and contact center functionalities. Enhance global connectivity for your business with top-tier reliability and performance in a cloud environment. Effortlessly schedule, initiate, or engage in high-definition audio and video meetings from any device or location without hassle. Access your contacts with ease, whether they are part of your organization or external partners. Ultimately, create superior customer experiences by leveraging an intelligent, collaborative, and trustworthy solution that adapts to your needs. With this platform, you can ensure that your team remains connected and productive, no matter where they are located.

Description

Experience a comprehensive cloud-based business phone system with Line2, which allows seamless communication with clients and prospects through a user-friendly app from any location. Transition your phone services, virtual meetings, and call center operations to the cloud to support your agile workforce. With the ability to work remotely, you can benefit from AI-enhanced calls that make every interaction more efficient. Enhance your business's professional image with personalized greetings and automated attendant features. Enjoy a fully equipped virtual phone system at an affordable rate, tailored specifically for small businesses. The setup process is straightforward, and our dedicated team will have your new business line operational in mere minutes. Utilizing the Line2 app, you can take calls and engage with clients wherever you are, with all notifications, messages, and interactions synchronized in real-time as long as you have an internet connection. Plus, the convenience of this system allows for optimal flexibility, ensuring that your business remains connected and responsive at all times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CoRecruit Yes 
CommunityWFM Yes 
Creovai Yes 
Dimension Labs Yes 
EldNex AI Yes 
Empirix Yes 
Gong Yes 
GroupMe Yes 
IRIS Clarity Yes 
Microsoft Outlook Yes 
NetSuite Yes 
New Era Yes 
Operata Yes 
QEval Yes 
Quickwork Yes 
Refold Yes 
Rooster Yes 
Salesforce Yes 
Salesforce Agentforce Service Yes 
Zendesk Yes 

Integrations

CoRecruit No 
CommunityWFM No 
Creovai No 
Dimension Labs No 
EldNex AI No 
Empirix No 
Gong No 
GroupMe No 
IRIS Clarity No 
Microsoft Outlook No 
NetSuite No 
New Era No 
Operata No 
QEval No 
Quickwork No 
Refold No 
Rooster No 
Salesforce No 
Salesforce Agentforce Service No 
Zendesk No 

Pricing Details

$19.99 per month
Free Trial No 
Free Version No 

Pricing Details

$14.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

8x8

Founded

1987

Country

United States

Website

www.8x8.com

Vendor Details

Company Name

Line2

Country

United States

Website

www.line2.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Alternatives

Intermedia Unite Reviews

Intermedia Unite

Intermedia
4.2 out of 5 stars

Alternatives

MightyCall Reviews

MightyCall

4.8 out of 5 stars
Zoom Phone Reviews

Zoom Phone

Zoom Communications
4.6 out of 5 stars
iPlum Reviews

iPlum

4.5 out of 5 stars
Phone.com Reviews

Phone.com

5.0 out of 5 stars
Grasshopper Reviews

Grasshopper

GoTo
4.7 out of 5 stars
RingCentral RingEX Reviews

RingCentral RingEX

RingCentral
4.7 out of 5 stars
Ooma Office Reviews

Ooma Office

Ooma
4.8 out of 5 stars