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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The 4Q platform aggregates, showcases, and analyzes customer data from various marketing channels on a unified dashboard, equipping you with actionable insights to enhance brand visibility and boost additional revenue streams. With an integrated marketing strategy aligned with our A2A Framework™, it aims to increase brand awareness and foster greater customer engagement. You can manage all marketing channels through one centralized dashboard, leveraging data to ensure the right message reaches the audience at the optimal moment. Gain a comprehensive overview of Key Performance Indicators for both your offline and online marketing tactics, facilitating rapid analytics and insights. Analyze data from diverse social media platforms to track the evolution of critical metrics over time. Additionally, you will acquire insights into customer behavior on your website, allowing you to refine it for key conversion factors. Monitor the effectiveness of each campaign in real-time, identify the sources of your visitors, and compare historical data to observe trends and performance changes. This holistic approach not only streamlines your marketing efforts but also empowers you to make informed decisions that drive growth.

Description

At ethosIQ, we gather and integrate diverse data from various platforms in real-time. By transforming substantial data into practical insights, ethosIQ puts valuable information right at your fingertips. Experience the limitless possibilities of data by requesting a demonstration. The Customer Engagement Platform (CEP) from ethosIQ compiles interactions and application data from numerous vendors and channels across different systems to form a unified and detailed perspective. This platform helps pinpoint and rectify data integrity challenges across various sources, ensuring consistently valuable reporting insights. Such insights empower your organization to optimize resource management, elevate customer experiences, and strengthen relationships through contact center interactions. Furthermore, the CEP collects both real-time and historical data, presenting a comprehensive narrative of the customer journey in one accessible location, ultimately enhancing strategic decision-making. With ethosIQ, the future of data-driven insights is bright and full of potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office No 
Calabrio Quality Management No 
Continuum PSA No 
Facebook Yes 
Genesys Cloud CX No 
Google Analytics Yes 
Google Cloud Platform No 
Instagram Yes 
LinkedIn Yes 
NICE Actimize X-Sight No 
Oracle Cloud Infrastructure No 
Snapchat Yes 
Verint Predictive Modeling No 
Verizon Cloud No 
WhatsApp Yes 
X (Twitter) Yes 

Integrations

Avaya Cloud Office Yes 
Calabrio Quality Management Yes 
Continuum PSA Yes 
Facebook No 
Genesys Cloud CX Yes 
Google Analytics No 
Google Cloud Platform Yes 
Instagram No 
LinkedIn No 
NICE Actimize X-Sight Yes 
Oracle Cloud Infrastructure Yes 
Snapchat No 
Verint Predictive Modeling Yes 
Verizon Cloud Yes 
WhatsApp No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

mKonnekt

Country

United States

Website

www.mkonnekt.com/4q-restaurant-marketing-platform/

Vendor Details

Company Name

ethosIQ

Founded

2009

Country

United States

Website

www.ethosiq.com/customer-engagement-platform/

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Alternatives

Alternatives