Best Communications Software for Microsoft Teams - Page 4

BoardPAC stands out as a highly acclaimed board management solution designed to enable board directors to effortlessly review and approve agendas while on the move. This efficient and secure platform is compatible with various devices, including iPads, Windows laptops and desktops, Android tablets, as well as both iPhone and Android smartphones. In addition, BoardPAC seamlessly integrates with prominent video conferencing tools like Zoom, Cisco Webex, Microsoft Teams, and Lifesize, among others. With a commitment to the highest standards of security and confidentiality, BoardPAC boasts ISO 27001 certification, 256-bit encryption, and secure transmission methods, ensuring that sensitive information remains protected. The platform enhances collaboration, accelerates decision-making processes, and facilitates easy feedback on meeting documents. Furthermore, BoardPAC is fully compliant with GDPR regulations, reinforcing its dedication to user privacy and data protection. By harnessing these features, organizations can significantly improve their board meeting efficiency and effectiveness.

Research has shown that customers have better experiences when employees are happy. Sensiple understands the need for businesses to treat their employees as customers. This understanding is the foundation of tryvium, our employee experience platform. It combines the proven collaboration potential of Microsoft Teams with next-gen technology such as AI and NLP to empower employees with the support and assistance they need, whenever and wherever they need. Intelligent chatbots powered with NLP (Natural Language Processing), and ML (Machine Learning), can enhance self-service. They can understand user intent and provide the answers that users seek in near-human interactions.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Feedly provides an efficient platform for staying updated on the topics and trends that truly interest you. We hold the belief that reading can unlock new opportunities, whether it’s excelling in your career, honing a skill, acquiring knowledge, or staying informed about the latest news. For those who have an insatiable curiosity, reading serves as an invaluable resource, and Feedly acts as a gateway for users to engage with their favorite websites and sources that align with their passions. You can consolidate and access all your favorite publications and blogs in one convenient location. By training Leo, your AI research assistant, to sift through your feeds, you can eliminate distractions and focus on what truly matters. Furthermore, you can collaboratively explore and disseminate significant industry trends. With Leo, you can request insights from your feeds, allowing you to prioritize the subjects, events, and trends that resonate with you. Collaborate with your team to organize, curate, and share pivotal industry insights. Importantly, Feedly offers a secure environment where you can privately manage and investigate the topics and trends that are significant to you, ensuring that your research process is both efficient and streamlined. This makes Feedly not just a tool but a vital companion in your journey of knowledge and discovery.

Powering video everywhere: Build your own video platform and connect existing incompatible equipment, protocols & integrations.​ Or embed video directly into your apps to create a seamless, frictionless experience. Meet and collaborate securely: Trust Pexip with your most important communications while maintaining complete control of your data and meetings. Connect meeting rooms: Join any meeting on any device. Enhance the video experience for all participants, and modernize existing hardware. Customer engagement beyond video: Convert online visitors into customer meetings with easy-to-use scheduling. Offer multiple meeting types, including branded video meetings. Extended Reality (XR) video platform: Boost productivity with wearables that last for hours. Enable workers in manufacturing, engineering, construction, and healthcare with tools that transform business operations.

Connect, Record, and Share Ideas Securely from Any Location. Introducing the groundbreaking global 4K video conferencing platform. Recognized for its superior clarity in video, audio, and content sharing, we empower your teams to showcase your business effectively. Initiate free and immediate video calls with your colleagues directly from your smartphone or web browser. Our video conferencing application is designed to function seamlessly when and where you need it. There's no need for downloads or registrations — simply share the link and join. From expansive all-hands meetings to intimate huddle spaces, our cloud-based solutions deliver 4K video conferencing and wireless presentation capabilities to every environment. Transitioning to the finest video conferencing technology doesn't necessitate discarding your existing tools. Lifesize seamlessly integrates with Microsoft Teams, Skype for Business, Outlook®, Slack®, Cisco®, Polycom®, and more, ensuring compatibility across platforms. This flexibility allows teams to enhance their communication experience without the hassle of major overhauls.

Otter is where conversations are. With Otter, your AI-powered assistant, you can create rich notes for interviews, meetings, lectures, and other important voice conversation. The Otter advantage is a benefit for organizations. Otter is trusted by all sizes of teams to transcribe important conversations. Otter 2.0, our shiny new release, offers more functionality to enhance collaboration and productivity. The Teams plan is designed for small and medium-sized businesses as well as teams in larger companies. You can record and review your conversations in real-time. You can search, play, edit, organize and share your conversations on any device. Otter allows you to record conversations on your smartphone or web browser. You can import or sync recordings from other services. Zoom can be integrated. Real-time streaming transcripts are available. Within minutes, rich, searchable notes can be created with text, audio, images and speaker ID. To inform others and stay on the same page, you can share or export voice notes.

Singlewire Software is the developer InformaCast. This software solution provides reliable and fast emergency notifications. InformaCast is used by more than 7,000 organizations across 50 countries for emergency mass notifications. This award-winning software can reach mobile and on-premises devices with crucial safety information, regardless of whether it's an active shooting, severe weather, or any other crisis situation. InformaCast gives organizations the ability to create a connected ecosystem of devices. This allows them to quickly and easily share the right information with the right people at the right time.

See exactly who's calling, who's answering, and how your phone system is performing — without wrestling with raw CDRs or clunky built-in tools. VoIP Detective turns the call data from Cisco CallManager (CUCM), Cisco CUBE, Webex Calling, and Microsoft Teams into clear, searchable reports that anyone on your team can use. Because it installs as a virtual machine inside your own environment, your call records stay on your infrastructure — nothing is shipped off to a vendor cloud. Most teams have it deployed and pulling reports within half an hour. Managers can run their own team and call-activity reports without help from IT, while administrators get the depth they need: inbound, outbound, and hunt-group reporting (including who answered and which calls were abandoned), busy-hour analysis for staffing, network-quality troubleshooting by jitter, latency, and packet loss, gateway capacity planning, and endpoint utilization to reclaim unused licenses. The free Lite edition never expires and places no limit on users or devices. VoIP Detective Pro unlocks unlimited data retention, scheduled report delivery, emergency-call alerts, GDPR phone-number masking, CUBE analytics, and a live UCCX wallboard — all at a single flat yearly rate that doesn't change with the size of your deployment.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

Teliqon is a modern cloud communication platform built to unify business telephony and messaging in a single environment. It enables companies to manage voice calls, SMS communication, and outbound campaigns without relying on complex infrastructure. The solution includes virtual phone numbers, a fully featured Cloud PBX system, and an advanced auto dialer that helps teams automate outreach and improve productivity. Businesses can launch large-scale calling campaigns, handle incoming calls efficiently, and deliver SMS notifications or marketing messages worldwide. Teliqon integrates with CRM systems and internal tools, allowing teams to centralize customer data, track communication history, and automate workflows. This makes it easier to manage sales pipelines, support operations, and customer engagement from one platform. With reliable global connectivity, scalable architecture, and detailed reporting tools, Teliqon supports growing companies and enterprise teams looking to optimize communication processes and expand internationally.

Flexopus is a flexible booking system that offers a user friendly and efficient way to book dynamic workspaces, parking spaces, and meeting areas. This desk-sharing software integrates seamlessly into your company and adapts to your exact requirements. Flexopus allows you to customize the daily activities of your hybrid team according to your preferences. We host your data exclusively on our servers in Germany (no AWS or Co.). Flexopus is 100% compliant with the DSGVO requirements for the storage, transfer, and processing of personal data.

MailClark serves as a robust external communications bot that consolidates all messages within Slack or Microsoft Teams, streamlining the communication process. This tool empowers users to delegate the management of their customer support's help desk to the bot, establish a dedicated inbox for sales or marketing teams, and much more. Furthermore, MailClark includes a shared inbox that captures mentions, allows for internal comments, detects message collisions, and offers various other features. Enhance your responsiveness and quality when engaging with customers, suppliers, and colleagues, as well as fostering dynamic discussions with your team. Experience an accelerated workflow in your workspace with the motto "Too Fast Too Furious." Effectively oversee all external communications from customers and other contacts within your collaborative platform, ensuring nothing slips through the cracks. MailClark acts as a gentle nudge to ensure that you remain attentive to every customer and external interaction, ultimately improving your overall communication efficiency.

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls.. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.

The essence of your culture lies in the people and locations that shape it. Enhance your team's workplace experience with a streamlined communication and space management platform. Appspace stands out as the sole solution that seamlessly combines digital signage, collaboration features, room scheduling, and other essential tools to keep your team engaged, whether they are in the office, working remotely, or on the move. Easily share important reports and updates using customizable templates that reflect your brand's colors and fonts. Ensure that content is published at the optimal time and place, adapting to your team's varied work environments. Access information from the office, home, or while commuting through intuitive applications that complement your current tools. Monitor the effectiveness of your communications, leveraging analytics to refine your engagement strategies. Simplify the management of office traffic to maintain a smooth flow in workplace locations, providing reassurance without adding complexity. Additionally, enhance meeting efficiency by quickly identifying available spaces and booking them in an instant. By integrating these features, your workplace can foster greater collaboration and productivity among teams.

Slido transforms traditional meetings into dynamic, two-way experiences that amplify audience participation and insight. Designed for both in-person and virtual events, it offers tools such as live polling, Q&A, surveys, and quizzes that allow everyone in the room—or across the world—to share their voice. Its intuitive, no-login interface makes participation effortless, while analytics provide clear visibility into engagement trends and audience sentiment. The platform integrates with major collaboration apps like Webex, PowerPoint, Google Slides, Zoom, and Teams, fitting naturally into any organization’s workflow. Slido’s polling options and word clouds help presenters break the ice, gather instant feedback, and keep discussions lively and inclusive. For organizers, the built-in reporting tools reveal what topics resonate most and where communication can improve. With its forever-free plan and affordable paid tiers, Slido scales from startups to enterprise teams with ease. Backed by Cisco Webex, it’s the preferred choice for businesses that value connection, transparency, and participation.

The Innovative Event Technology Solution Adapt, innovate, turn business challenges into opportunities, and repeat. 6Connex is transforming the events industry with an all-in-one event technology platform. We make it easy to manage and host successful events at scale and in any format – in-person, hybrid, virtual, or webinars. Our cloud-based product portfolio includes event management tools, in-person event apps, virtual venues, webinars, learning management, and more. From internal meetings to large-scale conferences, we allow you to engage and transform big ideas into real-world results. Innovate | Engage | Evolve

HappyScribe combines cutting-edge AI technology with human expertise to deliver accurate transcription, captioning, and translation services for both individuals and teams. It supports 120+ languages and accents, allowing global users to convert audio or video into text in seconds, then polish results with professional editors when needed. Its multilingual AI Notetaker connects with major meeting platforms and automatically captures summaries, insights, and action points. A robust collaboration environment enables teams to co-edit transcripts, manage permissions, and share projects instantly. The platform’s extensive integrations—ranging from YouTube and Google Drive to Vimeo and Zapier—make uploading, editing, and exporting content effortless. Security remains a core focus, with advanced privacy controls and full compliance with international standards. Tools such as glossaries, style guides, and analytics help teams maintain terminology consistency and measure performance. Whether for media production, education, research, or enterprise workflows, HappyScribe delivers a powerful and scalable content-processing ecosystem.

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Utilize asynchronous communication to effortlessly capture quick videos featuring both your screen and webcam, enhancing training and collaboration efforts. By adopting this innovative work approach, you can foster personal connections in our increasingly remote environment through effective asynchronous methods. This strategy has the potential to decrease the time you spend in meetings and calls by up to three times, allowing you to eliminate repetitive communication. Instead of reiterating the same points, simply send a Weet to boost your productivity. Record your screen, film your face, and share your content with ease! You can choose to share your Weet privately or seamlessly integrate it into your existing workflow. Kickstart your asynchronous communication with Weet by inviting clients and teammates to engage with the interactive in-video comment features. Organize your Weet into clear, sequential segments for better clarity. The duplication feature allows you to stitch together multiple Weets for a polished final presentation, enabling collaboration with numerous individuals without the constraint of adhering to a specific chapter order. Additionally, you have the flexibility to update your Weet at any time, even after sharing the link, so there’s no need to start from scratch if changes are necessary. You can modify existing chapters or even introduce new ones as needed, making it a dynamic tool for ongoing projects.

Use the full potential of your workforce to improve communication, belonging, operations, and safety on the frontline. A platform to improve safety practices within your workforce. Virtually manage, organize, and analyze incidents and accidents on-site. Direct workers to safety, and know when they are at muster in an emergency. The first solution to provide complete data-driven visibility used to drive organizational changes. Determine the root cause of operational issues affecting your workforce. Prioritize revenue and productivity by reducing wasted time and costs. Integrate your frontline business data with key aspects of your company. To reach your business goals, you need to measure the business decisions that are made. They are left behind when new innovations hit the workplace.

Wispr Flow is an AI-powered voice dictation platform that helps users write faster by speaking instead of typing. The app works across Mac, Windows, iPhone, and Android and can be used inside everyday applications for messages, emails, documents, code, notes, and workflows. Wispr Flow transcribes natural speech and automatically turns it into clearer, more polished writing by removing filler words, correcting mistakes, and improving structure. The platform is designed to help users create, code, message, and write at the speed of thought, with positioning around being four times faster than typing. AI Auto Edits help transform unstructured spoken thoughts into formatted, readable text without requiring manual cleanup. A personal dictionary helps Flow learn names, technical terms, company words, and other unique vocabulary. Snippet shortcuts let individuals and teams speak short cues that expand into frequently used formatted text. Wispr Flow also supports more than 100 languages and automatically detects language changes during dictation. By combining voice-to-text, AI rewriting, cross-app support, personal vocabulary, snippets, and multilingual transcription, Wispr Flow helps users turn speech into usable writing anywhere they work.

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Yeastar CloudPBX is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix