Best Communications Software for Microsoft Teams - Page 4

Research has shown that customers have better experiences when employees are happy. Sensiple understands the need for businesses to treat their employees as customers. This understanding is the foundation of tryvium, our employee experience platform. It combines the proven collaboration potential of Microsoft Teams with next-gen technology such as AI and NLP to empower employees with the support and assistance they need, whenever and wherever they need. Intelligent chatbots powered with NLP (Natural Language Processing), and ML (Machine Learning), can enhance self-service. They can understand user intent and provide the answers that users seek in near-human interactions.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Feedly provides an efficient platform for staying updated on the topics and trends that truly interest you. We hold the belief that reading can unlock new opportunities, whether it’s excelling in your career, honing a skill, acquiring knowledge, or staying informed about the latest news. For those who have an insatiable curiosity, reading serves as an invaluable resource, and Feedly acts as a gateway for users to engage with their favorite websites and sources that align with their passions. You can consolidate and access all your favorite publications and blogs in one convenient location. By training Leo, your AI research assistant, to sift through your feeds, you can eliminate distractions and focus on what truly matters. Furthermore, you can collaboratively explore and disseminate significant industry trends. With Leo, you can request insights from your feeds, allowing you to prioritize the subjects, events, and trends that resonate with you. Collaborate with your team to organize, curate, and share pivotal industry insights. Importantly, Feedly offers a secure environment where you can privately manage and investigate the topics and trends that are significant to you, ensuring that your research process is both efficient and streamlined. This makes Feedly not just a tool but a vital companion in your journey of knowledge and discovery.

Powering video everywhere: Build your own video platform and connect existing incompatible equipment, protocols & integrations.​ Or embed video directly into your apps to create a seamless, frictionless experience. Meet and collaborate securely: Trust Pexip with your most important communications while maintaining complete control of your data and meetings. Connect meeting rooms: Join any meeting on any device. Enhance the video experience for all participants, and modernize existing hardware. Customer engagement beyond video: Convert online visitors into customer meetings with easy-to-use scheduling. Offer multiple meeting types, including branded video meetings. Extended Reality (XR) video platform: Boost productivity with wearables that last for hours. Enable workers in manufacturing, engineering, construction, and healthcare with tools that transform business operations.

Connect, Record, and Share Ideas Securely from Any Location. Introducing the groundbreaking global 4K video conferencing platform. Recognized for its superior clarity in video, audio, and content sharing, we empower your teams to showcase your business effectively. Initiate free and immediate video calls with your colleagues directly from your smartphone or web browser. Our video conferencing application is designed to function seamlessly when and where you need it. There's no need for downloads or registrations — simply share the link and join. From expansive all-hands meetings to intimate huddle spaces, our cloud-based solutions deliver 4K video conferencing and wireless presentation capabilities to every environment. Transitioning to the finest video conferencing technology doesn't necessitate discarding your existing tools. Lifesize seamlessly integrates with Microsoft Teams, Skype for Business, Outlook®, Slack®, Cisco®, Polycom®, and more, ensuring compatibility across platforms. This flexibility allows teams to enhance their communication experience without the hassle of major overhauls.

Otter is where conversations are. With Otter, your AI-powered assistant, you can create rich notes for interviews, meetings, lectures, and other important voice conversation. The Otter advantage is a benefit for organizations. Otter is trusted by all sizes of teams to transcribe important conversations. Otter 2.0, our shiny new release, offers more functionality to enhance collaboration and productivity. The Teams plan is designed for small and medium-sized businesses as well as teams in larger companies. You can record and review your conversations in real-time. You can search, play, edit, organize and share your conversations on any device. Otter allows you to record conversations on your smartphone or web browser. You can import or sync recordings from other services. Zoom can be integrated. Real-time streaming transcripts are available. Within minutes, rich, searchable notes can be created with text, audio, images and speaker ID. To inform others and stay on the same page, you can share or export voice notes.

Singlewire Software is the developer InformaCast. This software solution provides reliable and fast emergency notifications. InformaCast is used by more than 7,000 organizations across 50 countries for emergency mass notifications. This award-winning software can reach mobile and on-premises devices with crucial safety information, regardless of whether it's an active shooting, severe weather, or any other crisis situation. InformaCast gives organizations the ability to create a connected ecosystem of devices. This allows them to quickly and easily share the right information with the right people at the right time.

Take control of your messaging once again with Franz, the all-in-one app designed for platforms such as WhatsApp, Facebook Messenger, Slack, and Telegram, among others. This versatile application accommodates a wide range of both personal and professional messaging services, including WeChat, Google Hangouts, and Skype, ensuring that you stay connected no matter the context. Whether you’re simply catching up with friends or overseeing a customer support team, Franz has everything you need to streamline your communication. With Franz, you can effortlessly manage conversations across multiple platforms, making your messaging experience more efficient and organized.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

Flexopus is a flexible booking system that offers a user friendly and efficient way to book dynamic workspaces, parking spaces, and meeting areas. This desk-sharing software integrates seamlessly into your company and adapts to your exact requirements. Flexopus allows you to customize the daily activities of your hybrid team according to your preferences. We host your data exclusively on our servers in Germany (no AWS or Co.). Flexopus is 100% compliant with the DSGVO requirements for the storage, transfer, and processing of personal data.

MailClark serves as a robust external communications bot that consolidates all messages within Slack or Microsoft Teams, streamlining the communication process. This tool empowers users to delegate the management of their customer support's help desk to the bot, establish a dedicated inbox for sales or marketing teams, and much more. Furthermore, MailClark includes a shared inbox that captures mentions, allows for internal comments, detects message collisions, and offers various other features. Enhance your responsiveness and quality when engaging with customers, suppliers, and colleagues, as well as fostering dynamic discussions with your team. Experience an accelerated workflow in your workspace with the motto "Too Fast Too Furious." Effectively oversee all external communications from customers and other contacts within your collaborative platform, ensuring nothing slips through the cracks. MailClark acts as a gentle nudge to ensure that you remain attentive to every customer and external interaction, ultimately improving your overall communication efficiency.

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls.. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers.

The essence of your culture lies in the people and locations that shape it. Enhance your team's workplace experience with a streamlined communication and space management platform. Appspace stands out as the sole solution that seamlessly combines digital signage, collaboration features, room scheduling, and other essential tools to keep your team engaged, whether they are in the office, working remotely, or on the move. Easily share important reports and updates using customizable templates that reflect your brand's colors and fonts. Ensure that content is published at the optimal time and place, adapting to your team's varied work environments. Access information from the office, home, or while commuting through intuitive applications that complement your current tools. Monitor the effectiveness of your communications, leveraging analytics to refine your engagement strategies. Simplify the management of office traffic to maintain a smooth flow in workplace locations, providing reassurance without adding complexity. Additionally, enhance meeting efficiency by quickly identifying available spaces and booking them in an instant. By integrating these features, your workplace can foster greater collaboration and productivity among teams.

Slido transforms traditional meetings into dynamic, two-way experiences that amplify audience participation and insight. Designed for both in-person and virtual events, it offers tools such as live polling, Q&A, surveys, and quizzes that allow everyone in the room—or across the world—to share their voice. Its intuitive, no-login interface makes participation effortless, while analytics provide clear visibility into engagement trends and audience sentiment. The platform integrates with major collaboration apps like Webex, PowerPoint, Google Slides, Zoom, and Teams, fitting naturally into any organization’s workflow. Slido’s polling options and word clouds help presenters break the ice, gather instant feedback, and keep discussions lively and inclusive. For organizers, the built-in reporting tools reveal what topics resonate most and where communication can improve. With its forever-free plan and affordable paid tiers, Slido scales from startups to enterprise teams with ease. Backed by Cisco Webex, it’s the preferred choice for businesses that value connection, transparency, and participation.

HappyScribe combines cutting-edge AI technology with human expertise to deliver accurate transcription, captioning, and translation services for both individuals and teams. It supports 120+ languages and accents, allowing global users to convert audio or video into text in seconds, then polish results with professional editors when needed. Its multilingual AI Notetaker connects with major meeting platforms and automatically captures summaries, insights, and action points. A robust collaboration environment enables teams to co-edit transcripts, manage permissions, and share projects instantly. The platform’s extensive integrations—ranging from YouTube and Google Drive to Vimeo and Zapier—make uploading, editing, and exporting content effortless. Security remains a core focus, with advanced privacy controls and full compliance with international standards. Tools such as glossaries, style guides, and analytics help teams maintain terminology consistency and measure performance. Whether for media production, education, research, or enterprise workflows, HappyScribe delivers a powerful and scalable content-processing ecosystem.

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Utilize asynchronous communication to effortlessly capture quick videos featuring both your screen and webcam, enhancing training and collaboration efforts. By adopting this innovative work approach, you can foster personal connections in our increasingly remote environment through effective asynchronous methods. This strategy has the potential to decrease the time you spend in meetings and calls by up to three times, allowing you to eliminate repetitive communication. Instead of reiterating the same points, simply send a Weet to boost your productivity. Record your screen, film your face, and share your content with ease! You can choose to share your Weet privately or seamlessly integrate it into your existing workflow. Kickstart your asynchronous communication with Weet by inviting clients and teammates to engage with the interactive in-video comment features. Organize your Weet into clear, sequential segments for better clarity. The duplication feature allows you to stitch together multiple Weets for a polished final presentation, enabling collaboration with numerous individuals without the constraint of adhering to a specific chapter order. Additionally, you have the flexibility to update your Weet at any time, even after sharing the link, so there’s no need to start from scratch if changes are necessary. You can modify existing chapters or even introduce new ones as needed, making it a dynamic tool for ongoing projects.

Use the full potential of your workforce to improve communication, belonging, operations, and safety on the frontline. A platform to improve safety practices within your workforce. Virtually manage, organize, and analyze incidents and accidents on-site. Direct workers to safety, and know when they are at muster in an emergency. The first solution to provide complete data-driven visibility used to drive organizational changes. Determine the root cause of operational issues affecting your workforce. Prioritize revenue and productivity by reducing wasted time and costs. Integrate your frontline business data with key aspects of your company. To reach your business goals, you need to measure the business decisions that are made. They are left behind when new innovations hit the workplace.

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

Yeastar CloudPBX is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient. Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions. Together let’s build your human momentum.

We are excited to share that Signeasy has officially joined the Recommended for Google Workspace apps, a prestigious selection of top-tier third-party tools designed to enhance collaboration and productivity for Google Workspace users. By checking for the Recommended for Google Workspace label, customers can identify which applications provide enhanced security, reliability, and seamless integration with Google Workspace services. For developers seeking to embed eSignature functionality into their existing workflows, the Signeasy API offers an intuitive solution. This API allows for the effortless creation of tailored eSignature workflows directly within your website or application. Furthermore, Signeasy boasts robust integrations with widely-used business and productivity platforms such as Salesforce, Google Workspace, Microsoft Teams, and Outlook, empowering developers to create comprehensive document workflows. With Signeasy’s extensive array of API endpoints, users gain full command over the eSignature process for their documents, ensuring a streamlined and efficient experience. This integration not only simplifies the signing process but also enhances overall operational efficiency across various business functions.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Onclusive Social is a user-friendly platform that empowers businesses to leverage social media data. We help marketers and analysts gain valuable insights into brand perception, competitor activity, consumer trends, and influencer impact. These insights drive data-driven decisions and fuel successful marketing strategies.