Best Unified Communications Software for Microsoft Teams

The Yeastar P-Series offers a comprehensive Unified Communications (UC) solution that harmoniously combines voice, video, messaging, and presence functionalities into a singular platform. This integration removes barriers between various communication methods, enabling contemporary teams to transition smoothly between mobile, desktop, and web interfaces while maintaining seamless continuity.

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Dialpad consolidates all your communication resources into one unified platform, integrating voice calls, messaging, video conferencing, and team collaboration into a cohesive cloud-based solution. Equipped with AI-driven insights and effortless integrations, teams can remain connected, efficient, and well-informed, regardless of their work location, ensuring that productivity never falters.

Unlock the potential of effortless communication with ULTATEL, the renowned business phone solution designed to elevate your operations. This versatile and adaptable unified communications platform allows you to seamlessly combine voice, SMS, chat, video, and access over 40 advanced features for unmatched efficiency. Enjoy complete transparency with ULTATEL's straightforward pricing approach, eliminating hidden costs and setting a new benchmark in the industry. As a distinguished leader in the Gartner Category and a G2 High Performer, ULTATEL equips your team with state-of-the-art technology, ensuring they can maintain connections with clients wherever they are, at any time. Need support? Our award-winning Customer Support team boasts an impressive 94% resolution rate on the first contact, with dedicated professionals available to assist you around the clock, every day of the year. With Ultatel, your business will remain nimble, responsive, and consistently connected—pushing the boundaries of what's possible.

Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease. Why providers choose Thirdlane: - True multi-tenant PBX architecture built for scaling to thousands of tenants. - White-label flexibility - deliver a branded experience to your customers. - Thirdlane Connect apps unify messaging, calling, and meetings across all devices. - Built-in Contact Center for sales and support teams. - CRM screen pops and Click-to-Call to boost productivity. - Extensive APIs for automation and third-party integrations. Business outcomes: - Launch branded UCaaS without the heavy R&D cost. - Increase recurring revenue with scalable multi-tenant architecture. - Offer enterprise-grade features at a competitive price point. Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.

Fuze stands out as the leading global platform for cloud communication and collaboration tailored for enterprises. It streamlines the intricacies associated with managing on-premises communication systems, ensuring exceptional voice quality and reliable service through unlimited calling to over 110 countries via more than 50 carriers, making it an excellent choice for businesses with a significant international presence. With a decade of experience supporting clients worldwide, we offer a strategic roadmap to maximize the benefits of your Fuze deployment. This comprehensive application operates flawlessly across various locations and devices, providing deep insights into usage, engagement, and organizational productivity. Upgrade your communication strategies with the premier cloud platform that integrates unified voice, high-definition video conferencing, real-time chat, content sharing, and contact center solutions all in one place, revolutionizing how teams collaborate and connect. Embrace the future of communication with Fuze and unlock the full potential of your enterprise.

The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.

Netpresenter has been a leader in emergency and employee communications for more than 25 years. Our award-winning communication platform is designed to be used by all types of workplaces and organizations. It keeps employees informed, engaged and productive while keeping them safe. We have created a platform that integrates software tools with native apps to help organizations improve employee communication and safety. This is possible by using a variety of communication tools, including a Corporate Screensaver, Digital Signage for TV screens, as well as a Mobile App for smartphones or tablets. Netpresenter is Microsoft-oriented and seamlessly integrates into popular tools like SharePoint, Teams, Power BI, and Power BI. Our platform offers powerful features like targeting, statistics and campaigns, AI content creators, attention boosters, polls notifications, interactions, acknowledgements, and notifications.

Craft a seamless and efficient customer journey that spans multiple channels without any hassle. Discover our AI-driven, automation-first solutions designed for everyday use. Annually, we introduce numerous new features, solutions, and integrations to ensure our platform remains at the forefront of customer experience technology and emerging trends. Our focus on automation enhances vital customer service processes through the power of Talkdesk AI. But don’t just take our word for it; explore testimonials in various formats showing how our clients successfully satisfy their own customers. Transform your customer service operations with CX Cloud, a comprehensive suite of enterprise-grade, integrated applications designed for customer self-service, omnichannel interaction, workforce engagement, employee collaboration, and analytics – all within a single cloud-native environment. Impress your agents with a user-friendly interface and enhance your contact center's flexibility by effortlessly adjusting every component of CX Cloud, from IVR routing protocols to the agent interface. With these tools, you can ensure a consistently exceptional experience for both your team and your customers.

Powering video everywhere: Build your own video platform and connect existing incompatible equipment, protocols & integrations.​ Or embed video directly into your apps to create a seamless, frictionless experience. Meet and collaborate securely: Trust Pexip with your most important communications while maintaining complete control of your data and meetings. Connect meeting rooms: Join any meeting on any device. Enhance the video experience for all participants, and modernize existing hardware. Customer engagement beyond video: Convert online visitors into customer meetings with easy-to-use scheduling. Offer multiple meeting types, including branded video meetings. Extended Reality (XR) video platform: Boost productivity with wearables that last for hours. Enable workers in manufacturing, engineering, construction, and healthcare with tools that transform business operations.

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Yeastar CloudPBX is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient. Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions. Together let’s build your human momentum.

Viirtue's white label VoIP and UCaaS software transforms white-label VoIP and UCaaS into a powerful video collaboration tool. It also offers mobile capabilities and a best in class streamlined quote-to cash solution. This allows you to compete with big players and scale your business with modern tools, excellent support, and great tools. You can rebrand our entire suite of white-label communication tools to your company, making it a one-stop shop for technology solutions. Get a demo to see how our industry-leading platform and quote-to-cash software can make it easy to run a unified communications company. Fair pricing that charges only for the number of seats used, and not for multiple users using multiple devices. Our all-in-one, quote-to-cash software, as well as our reseller dashboard, is a turnkey tool that supports your brand platform and helps you capture and win more business.

Streams.AI by PanTerra Networks is an all-in-one Unified Communications and Contact Center solution that brings together voice, video conferencing, team messaging, SMS, fax, and secure file sharing into a single cloud platform. Designed for businesses of all sizes, Streams.AI eliminates the complexity of juggling multiple providers by delivering everything in one seamless, AI-powered interface. With business VoIP and PBX features, companies gain HD-quality calls, auto-attendant, voicemail-to-email, and advanced routing. Video meetings and webinars support up to 1,000 participants with screen sharing and live streaming. Team collaboration tools include persistent chat, advanced team rooms, presence detection, and SmartBox file sync and share with enterprise-grade security and version control. Contact centers benefit from skills-based routing, queue management, live monitoring, and AI-driven agent assist, improving both efficiency and customer satisfaction. Streams.AI integrates with tools such as Microsoft Teams, Office 365, Google Workspace, Salesforce, and ServiceTitan, while APIs enable customization for industry-specific workflows. Built with HIPAA and SOC 2 compliance, end-to-end encryption, and redundant cloud architecture, Streams.AI ensures 99.999% uptime and secure operations. Deployment is fast with white-glove onboarding, and every plan includes 24/7 US-based expert support with live response in under 30 seconds. Trusted for over 20 years, PanTerra delivers a future-ready communications platform that scales from SMBs to global enterprises, helping organizations reduce costs, improve collaboration, and enhance customer engagement.

Enhance your profitability using UCaaS business solutions that offer automated provisioning, management, and invoicing through a top-tier partner success program. Reduce operational costs by leveraging a unified platform that streamlines these processes efficiently. Your business and customers will benefit from integrated toll fraud protection and customizable call limit settings, ensuring security and peace of mind. Enjoy a seamless delivery and installation experience for all supported industry devices, effectively replacing your traditional PBX system. Make and receive calls directly from the public network via our intuitive app, facilitating a smooth transition to a cloud-based Unified Communications solution designed for a distributed workforce. This approach promotes optimal collaboration practices and delivers exceptional customer experiences. Work remotely with ease, utilizing ad-hoc collaboration spaces and straightforward file sharing on multiple devices. Additionally, check live presence and effortlessly transfer calls using our user-friendly one-click web reception application, enhancing overall communication efficiency. With these cutting-edge features, your organization will thrive in a competitive environment.

IPFone is a telecommunications provider specializing in cloud communications, internet solutions, and business phone systems tailored for small to medium-sized enterprises. Their extensive offerings encompass services such as UCaaS, VoIP, SD-WAN, contact center solutions, fiber internet, on-site installation, comprehensive training, exceptional customer support, and unlimited international calling. With a commitment to enhancing communication efficiency, IPFone ensures that businesses can operate seamlessly and remain connected.

IntelePeer’s Communications Automation Platform (CAP) offers a cloud-based solution tailored to streamline customer interactions and elevate user experiences. This platform integrates seamlessly with enterprise applications, enabling businesses to enhance efficiency, reduce operational costs, and automate communications across multiple channels like voice, SMS, and social messaging. Leveraging generative AI, CAP supports omnichannel communication and adapts to on-premises, cloud, or hybrid infrastructures, making it a flexible choice for modernizing organizational workflows. With robust enterprise-grade security and compliance features, IntelePeer ensures the protection of sensitive data while empowering organizations to optimize their communication strategies.

Netfone offers a comprehensive Unified Communication Ecosystem tailored for businesses across Australasia, New Zealand, and Southeast Asia, encompassing audio, video, messaging, data exchange, and IoT device management. By engaging customers through various channels such as Voice, Video, SMS, and Cloud-to-Cloud, businesses can enhance their communication strategies and significantly boost customer satisfaction levels. Collaborating with Netfone ensures faster decision-making, improved access to vital business intelligence, and heightened responsiveness to client needs. Choose to partner with us today to experience a remarkable improvement in service quality. Many organizations prefer Netfone's innovative solutions over conventional phone systems, as they provide a more effective way to secure their investments and stay aligned with technological advancements. Embrace the future of communication with Netfone, and unlock new opportunities for growth and efficiency.

Intrado's Operator Connect Connect, an official Microsoft direct routing partner is a Microsoft Teams certified phone system. You can chat, call, and even hold meetings all from one place. Operator Connect offers an affordable alternative to Microsoft calling plans if you need commercial flexibility and service in areas that are not covered by Microsoft. You can bring your own SIP solution to expand international coverage. Intrado's cloud first delivery allows you to eliminate local gateways and avoid expensive PRI circuits. This will ensure maximum uptime and reduce the cost of local gateways. Intrado can support all services and integrate with your existing carriers partners or PBX. No need for new hardware. We also offer licensing for Microsoft Teams and Microsoft 365. Find out what you can do with these two popular business solutions. Communication solutions work together better. To simplify your business, consider an all-in one communication suite. It will allow you to use one provider for all aspects of calling, collaboration, and contact center.

Are you frustrated with telecom and UCaaS providers that fail to listen, offer generic solutions, and leave you feeling overwhelmed? We simplify the complexities of UCaaS by breaking down the advantages and disadvantages, enabling you to select the perfect tools for calls, meetings, and messaging. Our dedicated team advocates for your needs behind the scenes, ensuring you receive precisely what you desire. Enjoy the empowerment that comes with streamlined management of your communication technology, even as you support thousands of users. We take care of the setup and are always available for assistance when required. You deserve to confidently choose, implement, and support your UC technology, and our fully managed unified communications services are designed to do just that! We collaborate with you to create your ideal collaboration solution, assist with cloud migration, and provide ongoing support. With our unified communications software, user provisioning becomes a breeze. You can easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams all from a single dashboard, allowing you to onboard or offboard users in just a few clicks without any hassle. Plus, our commitment to your satisfaction means that we are always looking for ways to enhance your experience and ensure your success.

The incoming calls to your business are crucial for its success. Alltel’s inbound and virtual services offer unparalleled flexibility and professionalism, ensuring that each call is answered expertly, no matter the time or day. You can maintain strong connections with your clients and team, regardless of your work environment. Our advanced cloud communications technology allows for seamless integration between your office phone system and your employees' mobile devices, enhancing collaboration and boosting productivity. Your business deserves fast and reliable internet; don't settle for anything less. Experience enterprise-grade connectivity, supported by some of the most dependable network providers available in the country. We cater to businesses of all sizes and locations with tailored internet and data solutions. Additionally, alleviate the stress of managing your IT needs by receiving expert guidance and top-notch service from our trusted and certified partners, who specialize in a wide array of IT and technical support services. By choosing us, you are ensuring your business thrives in a fast-paced digital world.

Countless service providers and businesses globally rely on our solutions for transforming networks with a focus on driving business growth. When it's essential to connect Teams with the wider world without any hiccups, Ribbon's Session Border Controllers (SBCs) enable secure external business calls. Transitioning to a cloud-native model allows for the consistent delivery of rapid services and increased revenue, whether utilizing a public or private cloud. Enhance your customers' experiences with secure, automated communication services that meet carrier-grade standards. Swiftly design and implement innovative services within a multi-layered network environment. Ribbon's IP Optical networks are characterized by their openness, automation, and agility, integrating optimized hardware with sophisticated automation software. The IP Wave portfolio offers a well-rounded solution in IP Optical technology, specifically designed to tackle the complexities of constructing, managing, and operating multi-layer communication networks. Discover the unique advantages that IP Wave presents in comparison to other available solutions on the market. By choosing IP Wave, you position your organization at the forefront of telecommunications innovation.