Best Cloud Communication Platform Software of 2024

Welcome to MightyCall's Call Center solution—meticulously designed to offer business communications your way. This service caters to your specific needs, providing flexibility and adaptability that are essential in today's dynamic business landscape. Our customizable settings can be tailored to integrate seamlessly into your existing workflow. Join us at MightyCall, where technology, intuitiveness, and quality customer support align to create an exceptional communication experience. Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.

ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

MirrorFly is an enterprise grade communication solution fulfilled by SDKs for an unparalleled calling and chat experience. With over 150+ chat, voice and video calling features, our cloud-hosted suite readily facilitates seamless integration of chat, voice, video, file sharing, screen sharing, recording and more via straightforward integrations & also offers its chat SDKs for free empowering better messaging experiences across verticals. MirrorFly combines the power of feature-rich in-app capabilities across web, Android and iOS platforms to help strengthen business collaboration and productivity with ease. Besides, to address the growing compliance and security demands of global app users, MirrorFly is now HIPAA and GDPR compatible to safely conduct conversation in line with these standard compliances across apps. Moreover, the conversational engine now bolsters in-app chat moderation via ban, report, block features to effectively filter and screen user conversations for establishing a secure interactive space. Eventually, via these resilient and robust integrations, MirrorFly fosters the conversational integrity of millions of concurrent users whilst staying true to the brand appeal and enables development of future-proof

GoTo Connect gives your business a professional boost. GoTo Connect is a cloud-based, feature-rich, business phone system that helps thousands of companies in all industries and sizes to improve their communications and achieve greater success. GoTo Connect Hosted VoIP provides a wide range of features that can replace legacy landline phones such as unlimited voicemail boxes and auto attendants.

Crises Control allows organisations to keep communication lines open by making it easy for them to send notifications to as many people as they wish. This allows for an immediate response and an audit trail that tracks the entire process. Crises Control is an invaluable tool for providing users with up-to-the-minute notifications, minimising the impact on people's safety, the environment, and the organisation.

The real-time customer engagement platform. Live chat and live blog can be added to your website to increase leads, engagement, and revenue. Live experiences can be created to increase your audience, engagement, and monetization. Your users will enjoy powerful experiences thanks to our real-time, live blogging platform and the social monitoring stream. You can take back control of your audience and drive traffic, conversation, and revenue. Engaging users and circulating traffic automatically leads to more pageviews. Engaged users are more likely to stay longer on your website. User-generated content can be monetized with advertising. Engaging content and live interactions can help you retain users on your site rather than on social media. Integration with Twitter, Facebook and RSS.

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.

EnableX makes it easy to integrate real-time communications into applications or workflows. It was designed and developed for Service Providers and Systems Integrators. It provides a robust, scalable, secure communications platform without the complexity and maintenance of maintaining the network infrastructure. Developers can quickly customise and embed all of the communication functions, such as voice, video, and SMS, into existing applications, workflows, and systems by simply using EnableX's extensive sets of programmable SDKs and APIs. Businesses can communicate with customers worldwide using the Virtual Number services, as well as advanced features like AI and NLP.

#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Fuze simplifies the complex task of managing your on-premises communication systems. Fuze offers superior voice quality and uptime via unmetered calling to more than 110 countries with over 50 operators, making it an ideal choice for businesses with a global footprint. We have more than 10 years experience working with customers all over the world and can help you create a roadmap to maximize your Fuze deployment. All-in-one software that seamlessly works across all devices and locations, providing a complete view of usage, engagement, productivity, and productivity throughout the organization. Modernize your communications with the #1 global platform for unified voice and HD video calling and conference, integrated chat, content sharing, contact center, and conferencing.

Your multi-channel communications platform that engages employees on desktop, mobile, and digital signage. SnapComms platform will deliver your messages, whether you need to communicate information quickly, increase employee engagement, or make behavioral changes. High-impact, visual internal communications tools bypass email completely, delivering the results you need without adding to information-overload. Reach all employees, no matter where they are or what device they are using. Desktop Alerts are digital pop-up notifications sent directly to employees' desktops and mobile screens. They are guaranteed to reach 100% of their readers. High-priority messages are displayed above all other applications. This allows employees to pay attention and drives response. Desktop Alerts are best for sending urgent messages to staff such as breaking news or important employee communications.

PhoneWagon is the #1 rated call tracking software. Beautiful, simple, easy to use 14-day free trial (no need to credit card). You can create a campaign in less than 30 seconds using local or toll-free numbers. PhoneWagon helps businesses to grow by helping them understand which marketing campaigns have the highest return on investment. We also provide world-class customer service via our voice and text messaging communications tools. PhoneWagon, a beautiful and easy-to-use call tracker software, helps digital marketing agencies and clients to understand which campaigns are most effective. 93% of businesses rely upon phone calls to convert leads to paying customers. Marketing agencies can prove to clients that they are driving inbound phone calls that lead to paying customers. Marketing agencies can maintain a consistent brand by using our white-labeled dashboard to provide their clients with a beautiful interface to view all their phone calls, texts, and other information.

AVOXI Genius is a cloud-based, cost-effective, and simple-to-use call center software. You can easily manage your business communications using a web-based contact centre. AVOXI Genius integrates your contact center solution with voice service. Virtual phone numbers are available for activation in 170+ countries. AVOXI Genius is the best-selling solution in the world, with plans starting at $19.99 per person. Enjoy 2 months of free service for a limited time.

Engage customers like never before, on any channel. CPaaS, APIs for SMS Voice, Video, and Verification. In seconds or less, reach every mobile phone in the world. Engaging customers in the right way can help increase your webshop orders by more than just doubling. We're experts in this field. A major telco company was able to do exactly that using an online chatbot. We assisted a major automative company to re-engage and convert end of funnel prospects who were not responding to emails. The personalized Rich SMS campaign's results speak for themselves. Are your customers missing important appointments? SMS reminders can help you and your customers increase revenue. Trusted by developers all over the globe. With just a few lines code, you can build confidence and boost your business. Connect with your customers and add value every step of their journey.

People work from anywhere and on any device. It is essential that your business stays connected. Your communications platform must perform well because work doesn’t wait. Therefore, your employees and partners should not have to wait. Masergy UCaaS and Cisco Webex are a complete and secure collaboration platform. Masergy's hosted platform is connected to the network or SIP trunks of our high-performing network. It also integrates with Cisco Webex®, which includes calling, meetings and messaging. This is all wrapped in a fully managed network service that delivers industry-leading performance around the globe. All the tools and services you require in one platform, with one plan. Cloud communications can be slowing down network resources and are notorious for being resource-intensive, bandwidth-hungry applications. Masergy partners with businesses to ensure that they are confident in the solution. Our network was specifically designed for VoIP phone calls and video conference.

CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards. Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface. Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

Unrivalled UCaaS solution that empowers Service Provider success. A white-label solution that is completely customizable will help you differentiate your brand and offer in the market. KAZOO, 2600Hz's turnkey UC platform offers the flexibility you need for a superior communication experience. Your customers will be able to communicate with you in a way that is easy and effective. With over 300 APIs, you can customize a solution for your customers to make their business more efficient. To build and maintain brand recognition in the marketplace, white label your solution. You can get started faster and remain cost-competitive with low upfront costs. Your customers will always be online with reliability and geo-redundancy. Your customers can access their business from anywhere and anytime via mobile devices. KAZOO is a multi-tenant platform that allows you to open sales channels. You can either bring in resellers or go direct. Or you can have an agent model.

ConnectyCube, a cloud-based collaboration and communication platform, offers a variety of real-time communication services and tools to developers and businesses. It offers SDKs for different platforms, such as Flutter, JavaScript and NativeScript for React Native and NativeScript for Cordova and Angular for iOS and Android. This makes it easier for developers and designers to integrate features like real-time chats, video chats, push notifications, user authentication, writeboards, chatbots, meeting recordings and other communication tools into their apps. You can focus on developing your app. Add WhatsApp-like messaging, videocalling and other features to your iOS, Android and Web application to make them more user-friendly and competitive. Give your audience the chance to stay in touch with friends, meet people, discuss events, news and more.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Adversus is an outbound calling solution that can help you streamline your call strategies and automate manual processes. It also provides valuable insights that will help you improve your outbound workflows. Adversus was founded in 2015 by our founders after they were frustrated with the lack of flexibility in the solution that they had been using. Our goal was to create an outbound solution that would change how the game works. We offer a solution that allows for flexibility and customization in every aspect of the workflow. Adversus's primary goal is to provide a future-proof solution that never fails. We don't just want to be able to adapt to the market, but rather push the boundaries of what's possible. Businesses in many industries use Adversus to improve their outbound calling efficiency. There are many sizes available.

NetSfere, the most trusted enterprise mobile messaging service, provides all preferred communication methods - voice, video, text - all in one encrypted platform. NetSfere offers industry-leading security and messaging capabilities. This includes global cloud-based service availability and device-to-device encryption. Location-based features and administrative controls. NetSfere also complies with regulatory requirements such as the Health Insurance Portability and Accountability Act, General Data Protection Regulation (GDPR), Sarbanes Oxley and other. NetSfere's next generation approach is designed to address the industry-specific issues your company faces. It allows employees to securely communicate business information in real time via a user-friendly web interface or mobile messaging app.

ApiRTC is a library that allows developers to integrate real-time communication (chat, audio and video) into a website or mobile application. The WebRTC technology is used behind the scenes. This means that media flows are encrypted and exchanged peer-to-peer whenever possible. A media relay (TURN server), may be needed in other cases. ApiRTC, the entry point to our platform, will manage all connection establishments including user presence and media establishment. ApiRTC library comes in a variety of formats depending on the integration you require. It can be used for web and hybrid apps based Javascript or native iOS and Android applications. Apizee solutions for audio and video communications are based upon the WebRTC standard. This technology is rapidly becoming compatible with Internet browsers. This choice allows for audio/video streaming solutions to be available in all PC, tablet, and smartphone environments.

Ansys Cloud Direct’s powerful, easy-to-access HPC cloud solution will change the way you think about simulation. Unlike other simulation cloud solutions, Ansys Cloud Direct is simple to set up and navigate, will not break your workflow and does not require cloud experts to operate. Ansys Cloud Direct is all about Workflow, Performance, Support.