Best Call Accounting Software for Windows of 2024

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Ninja Enhanced Consulting Services We happily provide a fully functioning trial of Variphy Call Analytics. In as little as 20 minutes, you can be generating tailored reports on your CDR and CUCM data. Call Analytics can be installed on your preferred server and OS; or, to save some time, simply deploy our Linux OVA.

CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.

Infortel Select is a user-friendly, customizable application that allows you to standardize, enhance, and collect call detail records. A user-friendly interface will allow you to search, document and share communications events quickly and easily. This is ideal for organizations subject to compliance regulations in communications as well as those who simply want to see corporate call history. VoIP offers the opportunity and necessity to manage voice quality. Intel Select provides analysis and assistance in troubleshooting poor quality calls by combining QoS metrics such as latency, jitter and packet loss with each call event. Infortel Select features a call rating engine, as well as a variety organizationally based chargeback reporting that supports both variable usage expenses, fixed equipment charges, and service fees. This is useful for companies who wish to return telecom expenses to their responsible departments.

Teltrac G7 UC Call Accounting Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data. Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network. Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc UC / PBX / IPT from multiple vendors supported globally. Deployable on a range of server platforms or hosted as Cloud service. Benefits: - Control & Reduce Telecom Expense by monitoring all calls and call charges in real time. - Allocate call charges to Cost Centres and recover call costs from staff. Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance - Prevent Fraud, PIN code abuse, unauthorised calls - Hacking and Intrusion Detection monitoring for exceptions and -signature patterns. - Compliance and Risk Management: Permanent archiving of all call records. Detect calls to disallowed numbers and destinations. - Measure efficiency and Staff Performance against KPI's

Tapit Enterprise is ideal for large-scale, high-call volume applications. It offers a variety of call record capacities, including 50/100/200 millions records. Tapit Plus is the ideal solution to medium-sized to large businesses that store approximately 15 million records and have scheduled arrive & recover features. Trisys has been creating unified call monitoring systems that are easy to use, durable, and long-lasting for more than two decades. We have spent a lot of time refining our software to ensure that it is current with technological advances and to satisfy our clients.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

Sierra Gold by SAI allows you to effectively manage and reduce your telecom expenses. Sierra Gold by SAI is a call accounting software that helps businesses optimize voice, data, and wireless usage. Businesses can save as much as 10-20% per month with Sierra Gold. This includes both hard dollar cost savings and productivity enhancements. Sierra Gold can be deployed on-site or as a SaaS service.

Hansen Software Corporation has developed CASH+ Call accounting, a cutting-edge call management software that can help increase business productivity and revenue stream. CASH+ Call accounting is flexible and reliable and offers unparalleled billing and reporting tools. This solution is ideal for the hospitality industry, long-term care facilities, financial and insurance companies, as well as sales organizations.

Tellennium, a company that manages enterprise expenses, is formerly known as telecom expense management (TEM). It provides technology and expertise to help companies efficiently manage recurring telecom, mobile, and other technology costs. Management of Things™ has been named the AOTMP's most popular IT solution of 2021. Our SaaS solution, powered by our MoT technology platform, is designed to assist modern-day businesses in managing their communications network services and assets as well as expenses. Our solution gives TEM teams full visibility and control of their network operations and spending. The technology facilitates automation workflows and allows for the identification of billing errors and network optimization possibilities, which in turn leads to expense management savings for the company. Our MoT technology platform supports TEM requirements and expands capabilities for 21st century into what we call the Management of Things.

Genesis Call Accounting is a web-based and client-based solution that provides complete Call Accounting & Traffic reporting, inventory management, Telecom Analytics, Company Directory and Fraud Detection. Genesis Call Accounting can be used as a hosted or on-premises solution. Genesis has the right solution, no matter if you manage a small motel, a large corporation with many branches offices, or whether you need to allocate telephone charges, bill guests, clients, or projects, monitor telephone traffic, trace abuse and fraud, track sales and advertising activity, and be alerted to 911 calls. Genesis offers Call Accounting solutions for any size business, industry, and application. Genesis will ensure that your telecom investments are maximized.

TeleManagement Technologies developed WinCall, a sophisticated call accounting solution that provides the data required by companies to build a cost-effective telecommunication network. WinCall provides a centralized call accounting solution and reporting that seamlessly tracks all domestic or international locations, regardless of the type PBX (IP/digital or analog). It also offers the best customer service. Wincall can be used to increase internal bill back, detect PBX fraud, improve employee productivity and gather usage data to aid in making informed telecom network planning decisions.

eXsight helps you avoid costly oversights, increase staff productivity, and improve process efficiency. MTS' Technology Expense Management eXsight gives businesses the ability to gain greater control over their voice, data, wireless services usage, assets, policies, and other information. eXsight includes procurement management, asset management and invoice management. It also covers dispute management and recovery.

Your UC&C platform, and all its elements, can be efficiently managed, reported and analyzed. Our software provides the tools you need to efficiently manage, report, and analyze your UC&C platforms and associated elements. These tools are essential to ensure that your investment in UC&C delivers the expected productivity gains, cost savings, and improved business processes.

Interactive graphical web reports give you full visibility into your entire organization's call metrics. For complete business intelligence, create your own live display boards that include detailed call statistics. Your telephone system creates a small log every time a call is made to or about your company. Each log includes - at a minimum -- the date and time of each call, its duration, and the phone number it came to and from. Call logging is the process of collecting and interpreting these logs, and then reporting on their statistical results. Interpreting call logs from different phone systems is a science in and of itself. Because they are all different in format and methods of collection, it can be difficult to interpret them. Our products conceal this complexity thanks to our extensive experience with over 250 different phone systems. No matter the size or shape your phone system, your calls will be presented in an accessible, universal way.

Do you need to monitor your PBX calls? You need to manage your wireless bills and upgrade an old reporting application. Are you fed up with the high support and upgrade costs of your current CDR reporting service provider? Our InCharge CDR/Wireless Reporting application has over 20 years of experience with hundreds of installations. We have you covered with our extensive feature list and North American service team. Call us to discuss upgrades or new system purchases.

@Comm's latest generation of Call Accounting and Reporting Solutions is CommView Plus®. Our browser interface was designed with the user in view. It is easy to use and navigate. CommView Plus can be used in any vertical and by all sizes of organizations, agencies, and businesses. CommView Plus works with any brand of PBX, VoIP solution that provides CDR, and voice networks from multiple manufacturers and models, just as its predecessors. This server-based application solution can function in a single location or can be configured to support multiple locations. CommView Plus delivers data and information in near real-time with a seamless interface. @Comm's new generation Call Accounting and Reporting Solution, CommView Cloud®, is a cloud-based deployment option. Our cloud offering is easy to deploy and has a low-risk subscription model.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

This professional call accounting software is easy to use and has all the features you need. It runs on Microsoft PC and connects to any PABX through their SMDR/CDR port either serially through RS232 or through network Ethernet connection. It collects data, i.e. It keeps a record of all the data about every call made via this PABX. The software can be used to record incoming or outgoing calls. The software is designed for ease of use and learning, i.e. The reports are organized in data leaves (i.e. Boards with summary figures can be double-clicked to open the sub-reports or calls detail tables (i.e. Minimal data entry required). There are 14 regular reports and 63 2D/3D bar chart reports. Database management is also available (Users Extensions Departments Phonebooks CO-Lines Pricing), report auto/manual printing, Multi-User Pass Code Protection, Inactivity detection, Pabx Status...

With FCS Gateway, a gateway-and-call accounting solution, you can seamlessly integrate billing and guest data. FCS Gateway's centralized hub allows users to simplify complicated interface requirements and integrates. FCS Gateway supports multiple languages and can be used by different industry professionals. Remote access allows users to manage maintenance and reporting from anywhere in the world with FCS Gateway.

The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.

DCS Laboratory manufactures the call accounting and billing program PBX-Call Tarifficator. PBX Call Tarifficator reads the SMDR information from mini-PBX at the end of each call, analyzes it and converts it into a database format. Finally, it saves the data on disk. The program needs to be connected to a mini PBX via a serial port or local network. The program calculates the cost of calls based on tariff tables, depending on the direction and length. You can view call bases and generate various reports that can be printed, exported, and printed. Computer Telephony Integration (CTI), one of the most important tools to improve business efficiency, is today. DCS Laboratory offers a variety of CTI solutions that are unique in the telecommunications industry in terms of quality and price. One example of such a solution is the PBX-Call Tarifficator product range. Many companies and organizations today use office PBXs.

You will have unprecedented visibility into your UC&C usage and call quality, user adoption, productivity, and costs. Avotus understands how important your UC&C platform to create a work-from-anywhere culture. We also know the limitations of standard reporting packages for UC&C platforms such as Microsoft Teams, Skype for Business (CUCM), Cisco Unified Call Manager, Cisco Jabber, Amazon Chime, and Connect. To drive UC&C best practice, increase competitive advantage, and maximize business performance, you need more than their native reporting, archiving and retrieval capabilities. ReflectR provides Intuitive reporting, Real-time monitoring, Trend analytics, and alerts that enable business leaders and managers see at a glance how your UC&C platform is being used. This will help improve employee productivity and engagement.

Our software can tell you who is calling your company and to whom. We can show you which employees are calling. You'll know that your salespeople are hard at work, that your incoming call groups handle customer calls, and that you can track down calls to any customer when a question comes up. It's no longer a concern to find out who is calling whom. We have you covered. Our industry experience is a key reason our software is so great. Since 1989, we have been creating Call Accounting Software for companies like yours. We know what information you require from your call reporting and how to provide it to you. We can ensure that your system meets or exceeds your expectations with our comprehensive online FAQ Help Screens as well as remote or live technical support. We are available to assist you with technical issues.

CommsOffice Express, a multi-site call management software, monitors how your company or organization deals with current and potential customers. This comprehensive business call management software connects to your phone system and displays real-time graphs of calls made or received within your business. The Today screen gives you a quick overview of the system's activities at any time during the day or in the past for any selected date range. You can create the screen from a list or select specific charts. The data can then be filtered to display the required information. CommsOffice Express offers 140 standard reports. These reports provide a wealth information that allows users to report by site or extension, trunk, DID/DDI or account code. Users can also search for the number of times a particular telephone number has called in or dialed out.