Tapit Description

Tapit Enterprise is ideal for large-scale, high-call volume applications. It offers a variety of call record capacities, including 50/100/200 millions records. Tapit Plus is the ideal solution to medium-sized to large businesses that store approximately 15 million records and have scheduled arrive & recover features. Trisys has been creating unified call monitoring systems that are easy to use, durable, and long-lasting for more than two decades. We have spent a lot of time refining our software to ensure that it is current with technological advances and to satisfy our clients.

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Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Trisys
Year Founded:
1984
Headquarters:
United States
Website:
www.trisys.com

Media

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Product Details

Platforms
Windows
Type of Training
Live Online
Webinars
Customer Support
Phone Support
Online

Tapit Features and Options

Call Accounting Software

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Tapit User Reviews

Write a Review
  • Name: Cheryl W.
    Job Title: Operations Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    UNRELIABLE

    Date: Oct 02 2019

    Summary: My industry is heavily regulated and a call recording software is a must. This software is unreliable, if I am ever in the situation that I need to pull a call for court purpose I have little confidence that I will find it or if I do that it will play the call in the correct order of the people speaking. I was hoping to use this daily to track my collectors outgoing and incoming calls for productivity and it never seems right. It takes forever to load.

    Positive: I cannot think of any pros for this system as it doesn't work as it is suppose to.

    Negative: You cannot click on the number on your report to listen to the call. You have to go to replay. Half the time you cannot even find the recording. Many times the recording is played back with the response first then the original question, so it is completely out of order. The system also takes forever to load, this system needs to be totally revamped and for what you pay for it and if you want any kind of support, its unbelievable!

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