Best Business Intelligence Software for Canopy

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Twilio Segment, companies can collect, unify and route their customer data into any system. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Mixpanel's mission is to increase innovation. Mixpanel is not only a company but also a service provider for businesses. Companies can use our engagement and analytics product to analyze how users interact, convert, retain, and engage with them in real-time on web, mobile, or smart devices. They can then use this data to improve their products and business. Mixpanel serves more than 26,000 companies in different industries worldwide, including Samsung, Twitter and BMW. Mixpanel is headquartered in San Francisco and has offices in New York City, Seattle, Austin. London, Paris, Barcelona, Paris, London, and Singapore.

Chargebee is a subscription management and recurring billing tool that helps SaaS businesses streamline Revenue Operations. Chargebee integrates seamlessly with leading payment gateways such as PayPal, Braintree and Stripe. All over the globe, Chargebee allows you to automate recurring payments collection, invoicing, taxes and email notifications. Chargebee manages all your critical workflows, from lead to ledger, with powerful integrations that include Salesforce and Quickbooks, Avalara and Slack. Chargebee Retention is the best-of-breed solution that helps you avoid cancellations on a scale that suits your needs. It offers personalized experiences that deliver results and provides a way to deflect cancellations. To ensure a relevant and personalized cancel experience, you can run experiments based upon customer and subscription attributes.

Do you know why someone left your website after completing a purchase? Lucky Orange knows the reason. Lucky Orange is simple to use and ready to go "outside the box". Every plan includes full access all of our features. * Dynamic Heatmaps: Navigate your website like a visitor. Data will be instantly populated for every drop-down, pop up, and hover-over menu. To identify potential problems and pain points, isolate traffic sources and visitors. * User Recordings: This acts as a DVR for your site, allowing you to view recordings and video playback of customers and visitors as they interact with your site. * Form Analytics: Learn which fields on your forms take too long to complete, repeat, or cause the most abandonment. * Live Chat: Quickly respond to questions and even "cobrowse" visitors * Surveys and Polls: Create popup poll questions for a page or for targeted visitors.

HERE is the #1 Location Platform For Developers*, ranked above Google Mapbox and TomTom in terms of mapping quality. Switch to a higher-quality offering and take advantage more monetization opportunities. Rich location data, intelligent products, and powerful tools can all be combined to propel your business forward. HERE allows you to add location-aware capabilities into your apps and online services. You get free access to over 20 market-leading AAPs, including Mapping and Geocoding, Routing and Traffic, Weather, and many more. Sign up for HERE Freemium to get access to the HERE XYZ Map Builder, which offers 5GB of storage for all your geodata. No matter what your level of skill, you can get started with industry-leading mapping technology and location technology. *Counterpoint 2019 Report

Heap is an infrastructure that automates insight for all businesses. Heap is innovative and rich in features. It allows companies to automate user analytics, so they can concentrate on their core business. Core, Warehouses, Conversion, Enrichment and Conversion are all Heap products.

Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.

Your business needs predictable, profitable results. Your customers deserve highly personalized omnichannel experiences. Unify customer data and eliminate silos through an API and open architecture to enable intelligent omnichannel engagement. Rapidly aligns business goals with industry-specific customer engagement strategies crowdsourced by leading brands. True 1:1 customer personalization across all channels and devices for increased omnichannel engagement, retention, and loyalty. To scale 1:1 personalization and optimize business results, AI and predictive analytics are integrated with marketing execution. Cross-channel execution is simplified and marketing operations are streamlined to optimize the customer experience across all channels. You can communicate with your customers in a completely personalized way across all channels with optimized content for email and direct mail.

Dynamics 365, the next generation CRM and ERP application, can accelerate your business growth. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. You can take actions that will drive your business. Build stronger relationships. Increase productivity and performance. A single view of all customers. Find and nurture the right leads. Connected customer experiences. Keep up-to-date with market trends. Deliver positive customer experiences--faster. Optimize your resources and make technicians more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to improve efficiency. Reduce operational costs and financial complexities. Transform from reactive to proactive operations. Automate and simplify manufacturing and supply chain management. Maximize the lifespan of your assets. Unify your digital and physical commerce. Personal engagement is a way to build brand loyalty. Exceed customer expectations.

Explore new places around the world and in your own backyard. Connect with the people you are interested in to make your plans come true. Navigate the world around. Real-time traffic updates. Real-time updates on traffic jams and accidents as well as speed traps can help you find the best route. Reporting incidents can help fellow drivers stay informed. You can see how others are using Google Maps for local exploration, to put their communities on the map and to help others.

Without being overwhelmed by numbers, you can understand how visitors actually experience your site. Traditional web analytics tools allow you to analyze traffic data. Hotjar can show you the real behavior of your users on your site. But numbers alone won't tell you. Track Customer Satisfaction, Net Promoter Score (NPS®, & Voice Of Customer (VOC). Session Recordings can help you eliminate guesswork and show how customers are using your product. Empathize with your users to see where they are stuck. Take a look at user behavior and ask the right questions. Hotjar works on all major platforms. Visualize behavior – Understand what users want, need, and do on your website by visualizing their clicks, taps, and scrolling behavior. These are the strongest indicators of visitor motivation. You can see what your users see.

Consolidated Platform— Pimcore provides a single, consolidated platform to manage all business information, reducing data silos and improving data reliability, by compounding PIM, MDM, CMS, DAM and eCommerce. Multidomain and Multivector— Pimcore delivers powerful control over a wide range of data assets, including product, customer and vendor information, across different organizations and industries. Content and Commerce— Pimcore is the only open-source experience management platform that seamlessly integrates content and commerce, without the need for third-party services. Multilingual— Pimcore provides multi-language support for CMS, eCommerce and PIM, to ensure a truly universal customer experience. B2B and B2C capability— Pimcore creates best-in-class eCommerce ecosystems to build outstanding B2B and B2C eCommerce omnichannel experiences. Agile and flexible architecture— Pimcore is a flexible and scalable platform, which can support fluctuating business needs and adjust to future demands. Universal connectivity— Data from any source can be integrated, accessed and consumed by Pimcore applications, business processes and users.

Create products that lead to outcomes Amplitude is a product intelligence platform that helps teams engage, convert, and retain customers. Amplitude is a tool that helps teams build digital products. It allows them to better understand customer behavior, deliver better experiences, and retain more customers. Get a better understanding of your customers' experiences with your digital products. Teams can ship faster, measure impact and visualize user journeys. Personalize product experiences to increase engagement, conversion, loyalty. Product intelligence provides teams with the data and insights they need in order to create great product experiences. It can also be done at scale. Self-service analytics can be used to analyze what happens and why. To make quick changes, align on decisions and integrate your existing workflows and tech stack.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

The simple Shipping API. EasyPost provides a modern Shipping API that allows tracking, address verification, customs, and customs for USPS and FedEx, UPS and DHL. The internet's shipping infrastructure. Through a single integration, you can compare rates and buy labels from dozens of carriers. You will receive real-time shipment updates via custom-branded tracking pages and webhook notifications. To improve delivery reliability, confirm the accuracy of international and domestic addresses. Protect your packages from loss, theft, or damage across all carriers, service levels, countries, and in every country. Start shipping with dozens if carriers by creating a free account. Our API allows you to verify addresses, create labels and track packages. You can also insure shipments by using our API. Let EasyPost handle all the logistical details so that you can concentrate on growing your business.

RudderStack is the smart customer information pipeline. You can easily build pipelines that connect your entire customer data stack. Then, make them smarter by pulling data from your data warehouse to trigger enrichment in customer tools for identity sewing and other advanced uses cases. Start building smarter customer data pipelines today.

42 is an end to end data omnichannel analytics platform and reporting platform designed for the retail industry. Our retail experts consolidate data from various sources (point-of sale, ecommerce sources and ERPs), as well as wholesale reports. With 42, executives, merchants, buyers, and sellers can get clear insights into how to grow their businesses by harnessing big data with more than 100 custom-built retail metrics. Our team has been creating custom solutions for retailers of all sizes since 2013, regardless of channel mix or existing data sources. 42 has been nominated and won several awards (LVMH Innovation Award and Innovation Award at Canadian Fashion Designers Awards, Forbes 30 under 30), and is supported by Y Combinator. Visit us at www.42technologies.com to get started.

Commerce media uses large-scale intent and purchase data, as well as commerce-focused AI, to increase advertising returns on the open web for media owners and marketers. Marketers can reach in-market audiences at all stages with the right ad for every moment. Media owners can increase their revenue by activating and enriching their first-party data. Consumers will have more relevant experiences. Based on exclusive research involving 17,000 consumers and 22,000 advertisers worldwide, this report provides insights into the changing world of shopping and the role digital advertising plays in it. With eCommerce growing and major industry changes ahead, marketers need help building, scaling and activating first-party audience. Media owners also need more ways to add value and addressability to their inventory. Commerce media is a future-proof method to take advantage the open internet's commerce opportunities.

AB Tasty, a global leader of AI-powered experience optimization, empowers brands to create better experiences for their customers on their websites and mobile apps by leveraging personalization, experimentation and recommendations. AB Tasty integrates web-based and API-based services into a single platform that allows companies to create seamless experiences for their customers. AB Tasty’s platform helps brands align their digital, ecommerce, and product teams around revenue goals. This is done by optimizing and enhancing digital experiences. Founded in 2013, AB Tasty's client list includes world-leading companies such as Kering and McDonald's. It also includes L'Oreal, Disneyland Paris and LVMH. AB Tasty operates 12 offices in North America, Europe and Asia Pacific.

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

Lytics, the customer-data platform designed for marketers, harnesses the power of first-party information to understand your customers' needs. Lytics' decision engine uses machine-learning to understand your customers' needs. This helps marketers deliver timely, relevant communications across multiple channels. Lytics AI will help you identify the levers that can be pulled to increase results and improve ROI. Engage customers with personalized messages and targeted campaigns that are tailored to their needs. Maximize your impact by predictive marketing strategies that are shaped by the actions of your customers, not your assumptions.

Our commerce-specific digital experience platform, enables brands to deliver incredible, revenue-driving commerce experiences through three key pillars. 1. Engagement: World-class CDP capabilities seamlessly integrated with omnichannel marketing automation delivers experiences so personalized, they feel like magic. 2. Discovery: Product and content search, merchandising, SEO, and recommendations in one place, backed by an AI engine built with more than a decade of data. 3. Content: A headless CMS with the APIs and flexibility to power any front end while retaining powerful personalization and authoring capabilities. We want to help you to make full use of our tools so that you're set up for winning from day zero. We Care About Your Success - Creating cutting edge 1:1 digital experiences is complex. You now have the right tools; the next step is to ensure your organization is aligned to get full use of them. Bloomreach’s Professional Services team brings you advice from our product experts and best practices from across our customers to ensure you get the most out of your investment.