Microsoft Dynamics 365 Description
Dynamics 365, the next generation CRM and ERP application, can accelerate your business growth. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. You can take actions that will drive your business. Build stronger relationships. Increase productivity and performance. A single view of all customers. Find and nurture the right leads. Connected customer experiences. Keep up-to-date with market trends. Deliver positive customer experiences--faster. Optimize your resources and make technicians more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to improve efficiency. Reduce operational costs and financial complexities. Transform from reactive to proactive operations. Automate and simplify manufacturing and supply chain management. Maximize the lifespan of your assets. Unify your digital and physical commerce. Personal engagement is a way to build brand loyalty. Exceed customer expectations.
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Microsoft Dynamics 365 Features and Options
ERP Software
Sales Force Automation Software
CRM Software
Budgeting Software
Billing and Invoicing Software
Business Management Software
Lead Generation Software
Microsoft Dynamics 365 Lists
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
It's a gladiator of a ERP with cash management. Date: Oct 01 2023
Summary: Nicely done to effective use different currencies with bank and cash management.
Incredibeast with project planning and forecasting.
Intuitive dashboard.Positive: It's incredible with efficiency to manage cash by using different currencies.
Incredible for it's effectiveness with project budgeting and forecasting.Negative: Love it's reliability with project planning and budgeting.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The best ERP with bank account reconciliation and Fixed Asset management. Date: Mar 03 2021
Summary: Easy to track all items in the company.
Reliable to integrate all departments together.
Efficient with running depreciation.
Quite convenient with bank account reconciliation.Positive: Reliable with Fixed Asset management and easy to run depreciation.
Superb experience with bank account reconciliation.
Journal entries helps alot with reversal.
Customization of invoices.Negative: Great and best ERP with bank account management and inventory control.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very accuracy with financial reporting. Date: Feb 17 2021
Summary: Easy to get reports on finances thanks to charts of account.
Super efficient with payroll management.
Real-time helps with decision making.Positive: Very accurate with reporting on finances of the industry.
Most convenient with Purchasing and supply.
Super supportive customer service.Negative: Most convenient and very reliable with financial control.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Outstanding ERP with cash management Date: Nov 13 2020
Summary: Best experience and effortless with marketing by integration with CRM.
Great with financial reporting and cash management.
Easy to do inventory control and helps to get stock reports.Positive: Efficiency to manage different bank accounts and petty cash in the organization.
Reporting is perfect and more accurate.
Reliable with inventory control.Negative: Great ERP and efficient with inventory control and its easy to customize.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Overall, Microsoft Dynamics 365 has reduced administrative obligations since it fills lead data automatically.
Positive: We have succeeded to connect and personalize all retail experiences in every channel with Microsoft Dynamics 365.
Negative: Web API enhancements are a bit contradicting to use.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Overall, Microsoft Dynamics 365 has allowed me to track and analyze conversations about the company brand, thus improving clients insights.
Positive: With Microsoft Dynamics 365, i am able to store and access data in a centralized location.
It has been easy to automate sales and marketing.Negative: It was overwhelming to customize features available on this program, but we partnered with a third-party consultant, which handled the implementation strategy.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Overall Dynamics 365 from Microsoft is a great ERP cum CRM tool which is cloud based and part of Office 365 providing a range of useful features and a flexible pricing model.
Positive: Microsoft Dynamics 365 is a cloud based ERP tool that also doubles as a CRM - Customer relationship management tool. It features intelligent virtual agents which provide a great experience to customers via multiple channels. It provides integration with other Office products and Linked In as well.
Negative: The mobile apps provided are pretty limited and needs major update to be useful.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: If you're ever going to build a large business, you will definitely need a CRM to take care of a lot of things, the CRM apps industry is ripe with options but Microsoft Dynamics, with its entire Microsoft ecosystem is an excellent solution.
Positive: - The ease of implementation is really great. You can get everything that Salesforce can give you at the fraction of the effort.
- Highly customizable and flexible.
- The entire Azure ecosystem makes it better than anything else in the competition.Negative: - No major cons except that a better support can be provided.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
It is a cloud based business application platform which is effective with productivity and artificial intelligence. Date: Jul 21 2020
Summary: It easily enriches user experience which will enable employees to complete task anytime anywhere.
It allows team collaboration without without having to switch applications.
It allows user to effectively manage sales orders.Positive: It is user friendly and easy to customize.
It is very efficient in tracking of sales, billing and marketing.
It is very effective in storing of customer data hence allows followup history.Negative: It help combines components of customer relationship management and enterprise planning and so far there is no any difficult while using it. Perfect.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Microsoft Dynamics: The great CRM tool with a lot of potential. Edited: Jul 21 2020
Summary: It has a great task management for appointments email tracking and notes hence doing a great job integrating with other applications.
Positive: Great automation features.
Easy to customize and integrate.
Strong ecosystem of apps and support.
Users friendly.Negative: It does not thread email conversation.
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Can be slow at times considered to how much data it may contain. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Improved customer service.
Reliable with content management and user friendly.
Helps with improving business process.Positive: Helps and more effective with improving sales.
Reliable with content management.
Great customer service.Negative: Reliable with improving customer service and ease of use.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
It's dynamic and flexible with customization Date: Jul 16 2020
Summary: Improved business process.
It's extremely customizable software to use.
Promotes the sales and it's very cost effective.Positive: It's flexible with customization with needs of our business.
Great CRM with content management and cost effective.
Impressive with improving our business process.Negative: Great CRM which is cost effective and ease of use.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great experience with financial accounting. Date: Jul 09 2020
Summary: Love how it's easy with installation on the cloud and on the premises.
Reliable with financial management and easy with great charts of accounts.
User interface is good.Positive: Great with inventory control with ability to check the stock balance whenever i want.
It's very easy to personalize and customize.
Configuration is very simple.Negative: For now i got no challenges for it was effective with financial management.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Summary: Great with responsive customer support.
Excellent with customization which makes it effective for business.
Great with reliability with improving salesPositive: Easy to integrate with Outlook which helps to promote sales.
More affordable to use.
Effective with customization to suit our businessNegative: Easily customizable software to suit our business.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Customizable interface and excellent sales and marketing module Date: Jul 07 2020
Summary: User friendly customer support.
Reliable with improving sales within the business.
Extremely customizable modules to suit our business.Positive: Its affordable software and easy to customize.
Effective for improving sales through tracking the leads and opportunities.
Reliable customer support.
Nice user interface.Negative: Its great software which is customizable to suit any business needs.
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