Best 360 Degree Feedback Software for Salesforce

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

Lattice is the People Platform that 5,000 of the world’s most strategic HR teams use to drive a high performance culture. Purpose built for the age of AI with performance management, engagement, growth, compensation, HRIS and analytics, Lattice's easy-to-use platform allows managers to leverage technology to drive clarity and accountability across their team; provides HR leaders with the insights needed to be a strategic partner to the business; and simplifies HR operations to ensure the administrative fundamentals are done well.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

Oversee the complete employee lifecycle, encompassing onboarding, detailed employee documentation, performance assessments, and team retention, all within a single unified platform. With endlessly adaptable employee records and highly customizable 360-degree performance evaluations, you will access a wide array of features essential for your expanding HR team. Additionally, leverage the built-in mobile applications for iOS and Android to effectively manage your mobile workforce, ensuring that you stay connected wherever you are. This comprehensive approach streamlines HR processes, enhancing efficiency and engagement across your organization.

Profit.co is a global leader in AI-powered performance management and OKR software, empowering organizations of all sizes to align teams, set goals, and drive continuous improvement, serving over 2,000 customers globally, from startups to Fortune 500 companies. The platform integrates Plan, Process, and People through the Performance Triangle framework to bridge the gap between strategy and execution. The plan defines the strategy using tools like OKR Software, Balanced Scorecards, and Strategy Roadmaps. The process drives execution through Project Portfolio Management, Tasks Management, Timesheets and Meeting tools. The People element focuses on Team Engagement, Recognition, Survey, Feedback and Performance Management. With seamless integrations across 80+ business tools and backed by expert coaching, consulting, and 24/7 live support, Profit.co ensures easy adoption and enterprise-scale rollouts.

Brilliant Assessments offers business users the ability to create highly advanced and completely automated assessments tailored for individuals, teams, or large groups. The platform features a convenient MS Word Add-in along with aesthetically pleasing Word templates, enabling users to generate top-notch detailed feedback and comprehensive group reports without needing any IT support. All aspects of scoring, rating, and benchmarking are streamlined and can be multidimensional, accommodating even the most intricate requirements. There is no need for users to manage complex formulas! The software supports a variety of chart types, including bar, column, donut, gauge, line, and pie charts, which can be easily integrated and customized through the merge manager. Additionally, users can generate cohort reports that analyze any combination of responses, track a single respondent's progress over time, and create team reports as well as 360-degree feedback assessments. This level of flexibility allows organizations to gain deeper insights into performance and collaboration.

Flair is an all-encompassing platform built on Salesforce that aims to enhance the professionalism of HR departments by streamlining processes to be both effortless and efficient. It centralizes all employee data, making it readily actionable for your internal automation needs. You can recruit and onboard new employees, handle document management, schedule demand-based shifts, customize time tracking features, export payroll, and leverage robust reporting capabilities through our Salesforce application. The Employee HUB is specifically designed for managers and team leaders, allowing for self-service options that significantly improve time efficiency while providing valuable insights. Users can manage their own documents and submit requests for anything from vacation time to modifications in time entries via our online, desktop, or mobile Employee HUB application. While existing tools excel in automating standard HR functions, Flair recognizes that each company is unique. Thus, it not only provides essential features right from the start but also offers the flexibility to incorporate further customizations as needed. This adaptability ensures that Flair can meet the evolving demands of any organization effectively.

Allswers transforms subjective views into actionable business insights, serving as an experience management platform designed to enhance decision-making through real-world data. By generating impactful surveys, it not only fosters stronger customer and employee loyalty but also assesses the effectiveness of various processes. We assist in crafting surveys that yield distinctive insights into the experiences of your most vital stakeholders. Our solutions focus on quantifying the value of your company's processes while automating the monitoring of customer interactions for a better grasp of their behaviors. Additionally, we help you assess the attributes, benefits, and values that consumers link to your brand. Managing employee engagement is also a priority, as it can significantly elevate productivity levels. We keep track of quality indicators to ensure compliance with established standards. Experience management is key in pinpointing growth opportunities, and we streamline tasks by creating automatic workflows and integrations that facilitate valuable insights. Ultimately, Allswers empowers organizations to harness feedback effectively and drive continuous improvement.

Qualtrics Employee Experience software is an advanced solution built to help organizations listen to their workforce and turn insights into impactful actions. It captures employee feedback across multiple channels, including surveys, pulse checks, and lifecycle touchpoints, providing a complete view of employee sentiment. Using AI-powered analytics, the platform identifies trends, highlights risks, and generates actionable recommendations tailored to managers and leadership teams. It connects employee experience data with customer outcomes and business performance, allowing organizations to demonstrate measurable ROI. The platform supports the full employee journey, from candidate experience and onboarding to engagement and development. Real-time dashboards and insights help leaders make faster, data-driven decisions. Qualtrics also enables predictive analytics, such as identifying flight risks and addressing retention challenges proactively. Managers benefit from clear guidance on how to act on feedback rather than simply reviewing reports. The system fosters a culture of continuous improvement by encouraging ongoing listening and responsiveness. Ultimately, Qualtrics empowers organizations to build stronger teams, improve engagement, and drive long-term business success.

PickYourSkills is an innovative software solution designed for project and resource management that assists companies focused on projects in automating the management of staffing requests while scheduling personnel and other resources online. By digitizing skills management and incorporating 360-degree feedback, the platform enables organizations to make informed staffing choices. With features like on-demand dashboards and automated email notifications, all team members stay informed and engaged. By utilizing this tool, businesses can enhance their productivity, conserve valuable time, and boost employee satisfaction with their assignments, ultimately contributing to a more successful work environment. Moreover, the intuitive interface ensures that users can easily navigate the system, further streamlining the process of resource allocation.

Mesh supports remote hybrid organizations in realizing their growth ambitions through an engaging and straightforward approach that fosters employee involvement. By making the pursuit of goals and OKRs an integral part of daily routines, it transforms what is often a tedious and obligatory process into one that everyone actively participates in. This streamlined method not only accelerates growth but also simplifies the setting of goals and OKRs. Adopting a human-centric perspective on leadership and employee development, Mesh aims to create an environment where all individuals can flourish. Our aspiration is to develop a genuine employee-first platform that promotes self-expression, enhances self-awareness, and encourages self-management. This is achieved by harnessing the strengths of social media, positive psychology, and machine learning technologies. With leaders visibly prioritizing both company and team objectives, team members collaboratively align their personal and collective goals or key results. By breaking down larger goals into manageable milestones and initiatives, employees gain insight into their ongoing contributions, while managers are able to offer timely feedback for necessary adjustments. Thus, Mesh not only drives organizational success but also cultivates a culture of continuous improvement and collaboration.

Utilize essential metrics and data derived from various domains, such as sales, marketing, accounting, human resources, and project management, to make critical decisions; combine this with stakeholder feedback to comprehend the "what" and "why" behind your business data using AI. By leveraging these insights, your business can implement enhancements effectively. The automated processes for gathering, storing, visualizing, and consolidating vital metrics, data, and feedback through artificial intelligence streamline operations. AI also provides customized action recommendations tailored to your company's needs, enabling data-driven choices that align with your business objectives. With Industrytics, you can continuously gather and integrate data from multiple software applications, such as ERP, CRM, and accounting systems, as well as Excel spreadsheets, while benefiting from automated feedback surveys to further refine your strategies. This holistic approach not only empowers your decision-making processes but also fosters a culture of continuous improvement across your organization.

Betterworks is the pioneer in intelligent performance management software solutions. Its flexible, enterprise-ready SaaS platform helps workforces and organizations achieve their highest potential with tools that foster greater manager effectiveness and employee performance, leading to higher engagement and retention and, ultimately, better business outcomes. As a comprehensive, purpose-built performance management solution, it incorporates goal-setting, manager-employee conversations, feedback, employee engagement, and recognition — all accessible in the applications employees use daily in the flow of work, like email, calendars, and messaging apps. Betterworks’ modules capture structured and unstructured data to provide HR with both comprehensive and granular views of employee performance. This enables managers to easily coach employees in both performance and career development, continuously improving performance and elevating the employee experience.

Camms Performance Management software is a comprehensive solution that aligns employee performance with the strategic objectives of an organization. It provides flexible assessments that are tailored to individual and organizational needs using standard and customizable criteria. The platform offers features such as 360deg assessments, anonymous peer feedback and streamlined outputs including individual assessment reports, executive summaries and dashboards. Dashboards and analytics offer real-time insight into performance, assessment progress and skill gaps. This allows for informed decision-making. The software also supports employee-driven careers through training applications, and maintains an extensive job library that outlines all positions within the company.

For just $49 a month, leaders can potentially save over $10,000 annually by enhancing customer retention, minimizing employee turnover, and cutting down on unnecessary meetings. Our service not only assists in pinpointing business improvements such as reducing inefficiencies and boosting employee morale, but it also enables you to identify potential customer-related issues, thereby increasing retention rates and fostering a superior employee experience that curtails attrition. These challenges are common among growing companies, and we fully understand them because we've faced them ourselves. This insight inspired us to create Peoplelogic.ai as a cost-effective, user-friendly solution that guarantees a clear return on investment. We see ourselves as partners in your journey toward growth and success! Peoplelogic seamlessly integrates with the tools your teams already use, requiring only a few clicks. Once connected, the platform begins to analyze workflow patterns, recognize recurring interactions, and uncover essential communication lines, ultimately guiding you towards actionable strategies for workflow optimization. By streamlining these processes, we empower you to focus on what truly matters: driving your business forward.

Klaar is an innovative performance management platform driven by AI, aimed at revolutionizing the way traditional reviews and feedback are conducted by fostering proactive discussions centered around growth. This platform equips managers with real-time insights, offering suggestions for conversation topics, drafting feedback effectively, and ensuring that individual objectives align seamlessly with the overarching goals of the organization. Utilizing predictive analytics, Klaar is adept at pinpointing potential performance issues, uncovering opportunities for development, and facilitating fair calibration discussions among teams. By integrating with existing systems to access employee data and activities, it empowers managers to coach more efficiently, mitigate bias, and prioritize development over administrative tasks. Unlike conventional methods that rely on infrequent annual evaluations, Klaar promotes ongoing dialogues to enhance employee engagement, making it scalable for global teams and ensuring that workflows remain consistent, reviews are equitable, and strategic alignment is achieved at all organizational levels. Ultimately, this approach not only enhances productivity but also fosters a culture of continuous improvement within the workplace.

Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.