Software

Ask Slashdot: Should You Invest In Documentation, Or UX? 199

New submitter fpodoo writes "We are going to launch a new version of Odoo, the open source business apps suite. Once a year we release a new version and all the documentation has to be rewritten, as the software evolves a lot. It's a huge effort (~1000 pages, 250 apps) and it feels like we are building on quicksand. I am wondering if it would be better to invest all our efforts in R&D on improving the user experience and building tools in the product to better help the user. Do you know any complex software that succeeded in avoiding documentation by having significantly improved usability? As a customer, how would you feel with a very simple product (much simpler than the competition but still a bit complex) that has no documentation?"
Open Source

Ask Slashdot: Corporate Open Source Policy? 57

Phiro69 (3782875) writes Does anyone have any best practices/experience they would like to share on how their corporate entity put Open Source Software out on the Internet? Historically at my engineering firm, we've followed a model where we internally build a 1.0 release of something we want to open source, the product owner and legal perform a deep review of the release, and we push it out to a platform like Github where it typically sits and rusts.

Our engineering interns have started down a new path: Using Github from the beginning (I set the repo private), and, after a bare minimum is completed, flipping the repo public and continuing development in the open using Github. How do PO and Legal reviews fit in? How can we ensure we're not exposing ourselves or diluting our IP if we're doing semi-constant development, publicly, sans a heavily gated review process? What does everyone else do? Or does corporate America avoid this entire opportunity/entanglement/briar patch?
Security

Ask Slashdot: Why Are Online Job Applications So Badly Designed? 278

First time accepted submitter GreyViking (3606993) writes Over the past few years, I've witnessed a variety of my intelligent but largely non-technical nearest-and-dearest struggling to complete online job applications. The majority of these online forms are multiple screens long, and because they're invariably HTTPS, they'll time out after a finite time which isn't always made known to the user. Some sites actively disable back/forward buttons but many don't, and text that's sometime taken a lot of effort to compile, cut and paste can be lost. And did I mention text input boxes that are too small? Sometimes it seems that the biggest obstacle to getting a job can be being able to conquer the online application, and really, there has to be a better way: but what is it?
Earth

Ask Slashdot: Can Tech Help Monitor or Mitigate a Mine-Flooded Ecosystem? 123

An anonymous reader writes "The dam break which flooded toxic mining sediments into Quesnel Lake, British Columbia will affect the food web of a very important fisheries ecosystem for many years to come. Here is the challenge; I am asking the people here to come up with suggestions for new and inventive ways to monitor and or help mitigate this horrendous ecological disaster. A large portion of a huge world famous food and sport fishery is at stake. The challenges ahead will take thinking outside the box and might not just be effectively done by conventional means." What would you do, and what kind of budget would it take?
Networking

Ask Slashdot: Life Beyond the WRT54G Series? 427

First time accepted submitter jarmund (2752233) writes "I first got a WRT54GL in 2007. Now, 7 years later, it's still churning along, despite only having one of its antennae left after an encounter with a toddler. As it is simply not up to date to today's standards (802.11N for example), what is a worthy successor? I enjoyed the freedom to choose the firmware myself (I've run Tomato on it since 2008), in addition to its robustness. A replacement will be considered second-rate unless it catered for the same freedom as its predecessor." Is there a canonical best household router nowadays?
Open Source

Ask Slashdot: Best PDF Handling Library? 132

New submitter Fotis Georgatos (3006465) writes I recently engaged in a conversation about handling PDF texts for a range of needs, such as creation, manipulation, merging, text extraction and searching, digital signing etc etc. A couple of potential picks popped up (PDFBox, itext), given some Java experience of the other fellows. And then comes the reality of choosing software as a long term knowledge investment! ideally, we would like to combine these features:
  • open source, with a community following ; the kind of stuff Slashdotters would prefer
  • tidy software architecture; simple things should remain simple
  • allow open API allowing usage across many languages (say: Python & Java)
  • clear licensing status, not estranging future commercial use
  • serious multilingual & font support
  • PDF-handling rich features, not limiting usage for invoicing, e-commerce, reports & data mining
  • digital signing should not go against other features

I'd like to poll the collective Slashdot crowd wisdom about if/which PDF related libraries, they have written software with, keeps them happy for *all* the above reasons. And if not happy with that all, what do they thing is the best bet for learning one piece of software in the area, with great reusability across different circumstances and little need for extra hacks? I'd really like to hear the smoked out war stories. It is easy to obtain a list of such libraries, yet tricky to understand whethe people have obtained success with them!

Data Storage

Ask Slashdot: Datacenter HDD Wipe Policy? 116

New submitter socheres (1771002) writes I keep a Slackware server hosted at various datacenters on leased hardware for personal / freelance business use. I have been doing this for the last 10 years and during this time I moved my stuff to several datacenters, some small and some big name companies. No matter the hosting company, since I choose to install my own OS and not take a pre-installed machine, I always got the hardware delivered with the previous guys' data stored on the hard drives. It was also the case with spare drives, which were not installed new if I did not ask specifically for new ones. Has this happened to you? How often?
IT

Ask Slashdot: Good Technology Conferences To Attend? 131

SSG Booraem (2553474) writes I've recently been hired to a IT supervisor position at a local college. My boss wants me to find some technology conferences that I'd like to attend and submit them to her. Since I've worked in IT for 18 years but usually done scut work, I don't have any ideas. I'd appreciate suggestions with personal experiences.
Open Source

Ask Slashdot: What To Do About the Sorry State of FOSS Documentation? 430

First time accepted submitter TWX writes I've been out of computers as a serious home-hobby for many years and in returning I'm aghast at the state of documentation for Open Source projects. The software itself has changed significantly in the last decade, but the documentation has failed to keep pace; most of what I'm finding applies to versions long since passed or were the exact same documents from when I dropped-out of hobbyist computing years ago. Take Lightdm on Ubuntu 14.04 for example- its entire configuration file structure has been revamped, but none of the documentation for more specialized or advanced uses of Lightdm in previous versions of Ubuntu has been updated for this latest release. It's actually harder now to configure some features than it was a decade ago. TLDP is close to a decade out-of-date, fragmentation between distributions has grown to the point that answers from one distro won't readily apply to another, and web forums for even specific projects are full of questions without answers, or those that head off into completely unrelated discussion, or with snarky, "it's in the documentation, stupid!" responses. Where do you go for your FOSS documentation and self-help?
GUI

Ask Slashdot: Bulletproof Video Conferencing For Alzheimers Home? 194

Milo_Mindbender writes I'm trying to find a bulletproof near zero maintenance video conferencing client for shared use in an Alzheimers living facility. It's used so the patients can regularly see their relatives who are often out of town. Most everything I've tried on PC or Mac requires tweeks/updates from time to time to keep it working, not good in a place where there are no computer savvy people. It looks like most of the low cost dedicated boxes have died out too. The ideal setup will be turnkey with little-to-no maintenance and if possible support auto-answering calls from approved users. It needs to be compatible with video conferencing apps the relatives can easily get on phone/tablet/pc such as Skype, Facetime, Hangouts...etc. Any suggestions?
Businesses

Ask Slashdot: IT Personnel As Ostriches? 246

MonOptIt writes: I'm a new IT professional, having recently switched from a different sci/tech field. My first gig is with a mid-size (50ish) nonprofit which includes a wide variety of departments and functions. I'm the sole on-site IT support, which means that I'm working with every employee/department regularly both at HQ and off-site locations. My questions for the seasoned pros are: Do you find yourself deliberately ignoring office politics, overheard conversations, open documents or emails, etc as you go about your work? If not, how do you preserve the impartiality/neutrality which seems (to my novice mind) necessary to be effective in this position? In either case: how do you deal with the possibility of accidentally learning something you're not supposed to know? E.g. troubleshooting a user's email program when they've left sensitive/eyes-only emails open on their workstation. Are there protections or policies that are standard, or is this a legal and professional gray-area?
Government

Ask Slashdot: Should I Fight Against Online Voting In Our Municipality? 190

RobinH writes: Our small-ish municipality (between 10,000 to 15,000 in population) has recently decided to switch to online voting. I should note that they were previously doing voting-by-mail. I have significant reservations about online voting, particularly the possibility of vote-selling and the general lack of voter secrecy, not to mention the possible lack of computer security. However, it's only a municipal election, and apparently a lot of municipalities around here are already doing online voting. I'm not sure if the rank-and-file citizens care, or if they would listen to my concerns. Should I bother speaking up, or should I ignore it since municipal elections are not that important anyway?
Businesses

Ask Slashdot: When Is It Better To Modify the ERP vs. Interfacing It? 209

New submitter yeshuawatso writes I work for one of the largest HVAC manufacturers in the world. We've currently spent millions of dollars investing in an ERP system from Oracle (via a third-party implementor and distributor) that handles most of our global operations, but it's been a great ordeal getting the thing to work for us across SBUs and even departments without having to constantly go back to the third-party, whom have their hands out asking for more money. What we've also discovered is that the ERP system is being used for inputting and retrieving data but not for managing the data. Managing the data is being handled by systems of spreadsheets and access databases wrought with macros to turn them into functional applications. I'm asking you wise and experienced readers on your take if it's a better idea to continue to hire our third-party to convert these applications into the ERP system or hire internal developers to convert these applications to more scalable and practical applications that interface with the ERP (via API of choice)? We have a ton of spare capacity in data centers that formerly housed mainframes and local servers that now mostly run local Exchange and domain servers. We've consolidated these data centers into our co-location in Atlanta but the old data centers are still running, just empty. We definitely have the space to run commodity servers for an OpenStack, Eucalyptus, or some other private/hybrid cloud solution, but would this be counter productive to the goal of standardizing processes. Our CIO wants to dump everything into the ERP (creating a single point of failure to me) but our accountants are having a tough time chewing the additional costs of re-doing every departmental application. What are your experiences with such implementations?
Networking

Ask Slashdot: Is Running Mission-Critical Servers Without a Firewall Common? 348

An anonymous reader writes: I do some contract work on the side, and am helping a client set up a new point-of-sale system. For the time being, it's pretty simple: selling products, keeping track of employee time, managing inventory and the like. However, it requires a small network because there are two clients, and one of the clients feeds off of a small SQL Express database from the first. During the setup, the vendor disabled the local firewall, and in a number of emails back and forth since (with me getting more and more aggravated) they went from suggesting that there's no need for a firewall, to outright telling me that's just how they do it and the contract dictates that's how we need to run it. This isn't a tremendous deal today, but with how things are going, odds are there will be e-Commerce worked into it, and probably credit card transactions... which worries the bejesus out of me.

So my question to the Slashdot masses: is this common? In my admittedly limited networking experience, it's been drilled into my head fairly well that not running a firewall is lazy (if not simply negligent), and to open the appropriate ports and call it a day. However, I've seen forum posts here and there with people admitting they run their clients without firewalls, believing that the firewall on their incoming internet connection is good enough, and that their client security will pick up the pieces. I'm curious how many real professionals do this, or if the forum posts I'm seeing (along with the vendor in question) are just a bunch of clowns.
Security

Ask Slashdot: Open Hardware/Software-Based Security Token? 113

Qbertino (265505) writes I've been musing about a security setup to allow my coworkers/users access to files from the outside. I want security to be a little safer than pure key- or password-based SSH access, and some super-expensive RSA Token setup is out of question. I've been wondering whether there are any feasible and working FOSS and open hardware-based security token generator projects out there. It'd be best with ready-made server-side scripts/daemons. Perhaps something Arduino or Raspberry Pi based? Has anybody tried something like this? What are your experiences? What do you use? How would you attempt an open hardware FOSS solution to this problem?
Portables

Ask Slashdot: Where Can I Find Resources On Programming For Palm OS 5? 170

First time accepted submitter baka_toroi (1194359) writes I got a Tungsten E2 from a friend and I wanted to give it some life by programming for it a little bit. The main problem I'm bumping up against is that HP thought it would be awesome to just shut down every single thing related to Palm OS development. After Googling a lot I found out CodeWarrior was the de facto IDE for Palm OS development... but I was soon disappointed as I learned that Palm moved from the 68K architecture to ARM, and of course, CodeWarrior was just focused on Palm OS 4 development.

Now, I realize Palm OS 4 software can be run on Palm OS 5, but I'm looking to use some of the 'newer' APIs. Also, I have the Wi-fi add-on card so I wanted to create something that uses it. I thought what I needed was PODS (Palm OS Development Suite) but not only I can't find it anywhere but also it seems it was deprecated during Palm OS's lifetime. It really doesn't help the fact that I'm a beginner, but I really want to give this platform some life. Any general tip, book, working link or even anecdotes related to all this will be greatly appreciated.
Privacy

Ask Slashdot: Preparing an Android Tablet For Resale? 113

UrsaMajor987 (3604759) writes I have a Asus Transformer tablet that I dropped on the floor. There is no obvious sign of damage but It will no longer boot. Good excuse to get a newer model. I intend to sell it for parts (it comes with an undamaged keyboard) or maybe just toss it. I want to remove all my personal data. I removed the flash memory card but what about the other storage? I know how to wipe a hard drive, but how do you wipe a tablet? If you were feeling especially paranoid, but wanted to keep the hardware intact for the next user, what would you do?
IT

Ask Slashdot: What Would You Do With Half a Rack of Server Space? 208

New submitter Christian Gainsbrugh (3766717) writes I work at a company that is currently transitioning all our servers into the cloud. In the interim we have half a rack of server space in a great datacenter that will soon be sitting completely idle for the next few months until our lease runs out. Right now the space is occupied by around 8 HP g series servers, a watchguard xtm firewall, Cisco switch and some various other equipment. All in all there are probably around 20 or so physical XEON processors, and probably close to 10 tb of storage among all the machines. We have a dedicated 10 mbs connection that is burstable to 100mbs.

I'm curious what Slashdot readers would do if they were in a similar situation. Is there anything productive that could be done with these resources? Obviously something revenue generating is great, but even if there is something novel that could be done with these servers we would be interested in putting them to good use.
Medicine

Laser Eye Surgery, Revisited 10 Years Later 550

gunner_von_diamond (3461783) happened upon Ask Slashdot: Experiences with Laser Eye Surgery from ten years ago, and asks: I was just reading a story on /. from 10 years ago about Lasik Eye Surgery. Personally, I've had Lasik done and loved every single part of the surgery. I went from wearing contacts/glasses every day to having 20/15 vision! In the older post, everyone seemed to be cautious about it, waiting for technical advances before having the surgery. Today, the surgery is fairly inexpensive [even for a programmer :) ], takes about 10-15 minutes, and I recovered from the surgery that same day. So my question is: what is holding everyone else back from freeing themselves from contacts and glasses?
Businesses

Ask Slashdot: How Many Employees Does Microsoft Really Need? 272

An anonymous reader writes: Yesterday, word came down that Microsoft was starting to lay off some 18,000 workers. As of June 5th, Microsoft reported a total employee headcount of 127,005, so they're cutting about 15% of their jobs. That's actually a pretty huge percentage, even taking into account the redundancies created by the Nokia acquisition. Obviously, there's an upper limit to how much of your workforce you can let go at one time, so I'm willing to bet Microsoft's management thinks thousands more people aren't worth keeping around. How many employees does Microsoft realistically need? The company is famous for its huge teams that don't work together well, and excessive middle management. But they also have a huge number of software projects, and some of the projects, like Windows and Office, need big teams to develop. How would we go about estimating the total workforce Microsoft needs? (Other headcounts for reference: Apple: 80,000, Amazon: 124,600, IBM: 431,212, Red Hat: 5,000+, Facebook: 6,800, Google: 52,000, Intel: 104,900.)

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