I saw the string "n00bz" and its variations online in the days of dial up at 1200 baud and bang path emailing. I even used it myself once or twice. I didn't see or use it IRL though. We were treated like rock stars by the users. This was probably partly due to the low hanging fruit of a 25 person administrative office and no computers or "ceremonial" computers running a single industry-specific application.
I'd go in after office hours and locate the trash baskets with the most adding machine tape. The next day I'd sit the user for an hour and bring in a computer running Lotus 123 or that Borland app whose name I forget. and show them how to use it. It was not uncommon to cut the labour time in half. A month or so later when we were implementing a custom-written app with changes in the code written the night before and the um
The kids today on our first level support are occasional treated like crap by users/customers. Important executive is outraged because his new mobile has email on it he specifically remembers deleting on his old one. I know the sample size is less than TFA but my feeling is they are not stressed and don't hate their jobs. I do sense more stress in middle managers and the folks that the customers bitch to when they are unhappy with the service.
I was an early adopter of all the Usenet.die.die, mud, etc. I even used ICqueue. Today - I have a gmail account,
I'm still employed by the same company for almost 30 years and I have NO stress in my job.