Comment Re:define "customer" (Score 3, Informative) 290
You don't know that the law according to which Google needs to provide an email address and react to mails to this address in a timely manner, does not restrict in any way this requirement to customers. In Germany any commercial website needs an 'Impressum'. With 'commercial' so loosely defined, that more or less all sites need one. Even those sites, which in theory don't need one, are at a severe legal risk if they don't have one. In short: The law clearly states that the 'impressum' contains an email address you actually read and use. No wriggle space at all.