Someone is making a mountain out of a mole hill.
Not likely. We tried the Surface Pro at work. Its performance was so bad, its interoperability with Microsoft's own software so poor, its concept so poorly thought out that our management, largely pro-Microsoft since the beginning of time, threw the piece of shit in the trash.
They didn't repurpose it, didn't give it way, didn't recycle it. They literally threw it in the trash and swore against ever using it again.
This plummeting revenue mirrors our experience with it. Shockingly, Microsoft's Surface revenue has dropped by only 285 million. They couldn't pay us to even pretend to use it.