Comment Re:Not me (Score 1) 44
According to Jonathan Rotenberg, "People want to hate Apple, because it is big and powerful. But Apple has an underlying moral purpose that is immensely deep and expansive..."
Not me. I hate Apple for entirely personal reasons. I've supported Apple products professionally for 28 years. Apple sucks. Their corporate sales policies suck. Their support sucks compared to other major PC vendors. Their device security sucks. (Realistically, their device security is pretty decent, but it makes it dramatically harder for me to keep them in good working condition.)
Wanna know how badly Apple sucked? I had a Magic Mouse go dead. I got on the phone with Cupertino. After convincing them it was a legitimate defect,at 5 p.M, they had one at my doorstep at 9 the next morning - California to PA. Their only request was to send the old one back prepaid so they could do a postmortem.
I had a bluetooth problem with my headphones. I'm rather deaf. After posting on their support section, I got an unexpected phone call in 15 minutes. I dunno if text sent an alert, but one of their support people hopped on that, and we fixed it pronto.
They prepaid my trade in of an Intel iMac for a new M4 Mac, and I got several hundred dollars trade in.
I always like to contrast Apples worst in class support with me having a in warranty problem with my kid's laptop a few years ago. (forget the brand) The "service desk" handed me a Xerox copy for me to walk the whole way through it.
Sucks to own a Mac.