Submission + - ACCC accuses Microsoft of misleading 2.7 million Australians over M365 fees (itnews.com.au)
The ACCC alleges that from late October last year, Microsoft told customers on auto-renewing subscription plans that the only way to keep using M365 was to accept the extra costs, or otherwise cancel their service. The commission alleges Microsoft deliberately concealed a classic subscription option that would have allowed customers to continue using the software without paying extra. This, the ACCC alleged, "minimised the number of consumers opting out of AI integration and increased pricing."