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Submission + - New Lawsuit Against Amazon: 'Subscribe and Save' Program Actually Costs You More (msn.com)

destinyland writes: A married couple claims in a new lawsuit that Amazon duped them — and leagues of other U.S. customers — into signing up for its popular "Subscribe & Save" program under the guise that they'd save money on automatically recurring purchases... In some cases, the lawsuit claims that customers were paying more for the exact same items through the Subscribe & Save program than they would be if they bought the items from other sellers on the site. That was true even when the up to 15% discount that the subscription program offers was calculated into the final purchase price, according to the suit. The Seattle law firm that filed the May 15 lawsuit says that Amazon’s business practices amount to “deceptive,” “misleading” and “bait and switch tactics.” The firm is seeking class-action status in U.S. District Court for western Washington, a move that could potentially draw tens of millions of Amazon customers from across the U.S. into the litigation...

[The suit says the plaintiffs' first order of espresso coffee grounds was $16.60.] When their order auto-renewed a few months later, the price had gone up to $17.04. A few months later, it rose to $21.25. Then in October 2024, the price increased to $28.69 — about $12 more than the Hermans had paid at the beginning of their subscription, according to the lawsuit. [The discount can be as little as 5% or up to 15%, Amazon told Oregon Live in a statement, noting customers do receive an email showing "applicable savings" before the orders ship. But...] The suit says Amazon gave the Hermans little notice to cancel the order or to shop around because it notified them of the latest price increase in an email at 8:54 p.m. — the same night it processed their order and charged them.

The suit says if the Hermans had been given the time to shop around for a better price, they would have found that another Amazon seller was charging $25.90 — or $2.79 less — for the identical item. Amazon’s “Subscribe & Save Terms & Conditions” page tells customers that it “may change the price for a Subscribe & Save subscription at any time for any reason....”

The analytical group Consumer Intelligence Research Partners says about 25% of U.S. Amazon customers are enrolled in the Subscribe & Save program.

Comment Re: When The Replacements, aren't. (Score 2) 44

Is Twitter operating just as well?

The gutted moderation lead to a lot less advertisers bidding on views.

The unreliability of the service during the transition to being so far reduced dramatically reduced the number of daily users.

The company isn't public, so we don't know if it's making more/losing less money than it was. But we can be pretty certain that the operations are not the same (reduced users less money per user).

Comment Re: I use mine all the time. (Score 1) 59

You need to dock it to do work.

But a sub $50 dongle on a desk with a monitor, mouse, and keyboard you're good to go.

In that sense it's sort of less portable than a laptop (need the work desk reserved for it), but in other ways it's more portable (smaller and lighter). The same device can dock at a TV and be a console, or dock at a desk and be an office PC. It's pretty convenient if you have multiple use spaces that are fixed. It's very inconvenient to take to the cafe and work.

Comment Re: No. (Score 1) 141

You can definitely see it in stores though.

When it gets dark at 5ish people seem to go home and then stay home.

When it gets dark at 8 or 9ish people seem to go home and then maybe go do a chore or go to a bar or something.

I'm skeptical for it leading to extra retail shopping though (rather than time shifting away from the weekends). You can definitely see the difference in restaurants/bars though.

It tends to be the weeks where people come home to light or just dusk and it quickly gets dark most impacted (early spring/late fall).

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