Comment Re:sounds like the right way to do it (Score 3, Insightful) 65
Nothing like solving a critical problem in a core piece of your operations by hiring outside contractors
I’m in the awkward position of being a long time proponent of “hire experts and retain them, software isn’t a one and done it is a lifecycle and having someone with deep knowledge is a competitatave advantage”, and yet also after a lay-off at the big G a software consultant.
Which makes my opinion of this maybe a bit self serving, but it is appropriate to hire outside help for “OMG we have to fix this right away, no time to get approval for a permanent staffing increase, or to find someone who works for just the right amount of money to not upset all the employees who would want a raise if the new guy gets more...and we can put up with someone outside the normal corp culture for a few months as long as they aren’t too far outside of it...but never take a permian hire that doesn’t wear just the right tie and use the perfect tone to suck up”.
So: need a security fix before billions leak out of your company? Hire a contractor that can get the job done, unless you luck into a new employee that can.
Need to copy another companies feature before you lose all the market share? Hire a contractor, but keep “contract to employee” conversion in your back pocket.
Have an idea for a killer new feature nobody else has: develop that in house. If you really can’t get the resources allocated long term for that, a contractor is better then nothing, but you really want in house knowledge of how the feature works, and how many other departments it touches and all the technical and interdepartmental entanglements. So doing that with a outside expert makes it hard to support long term.
Plus the except from the article already says:
"We put on 1,000 contractors to help us do the patching work in the second quarter, and those people remain here today, helping us, on top of the 3,000 people we have in that area
It is unclear if the 1000 contractors “remain here today” because they were hired on year long contracts for four months of work, or if they are now a roving hit squad for tough bugs and the contract is “long term”. Also it doens’t say if the 3000 people already “in that area” are employees or other contractors. So I’m not really sure if we are seeing a company not willing to invest in operations, or if they are investing money rather then time (contractors are fast to hire but tend to cost more over time then internal hires -- even if you retain them).