Comment Qwest, Again. Just now they're called "Lumen". (Score 5, Interesting) 90
They keep renaming the company, but it's still the same old Qwest, now Lumen, formerly Mountain Bell all outsourcing E911 services and all going down in 4-14 states MANY times in the last ten years.
This is nothing new, and has nothing to do with a "light pole" or a "fiber optic cut."
Each time they get a free pass and do nothing to fix the problem. They have outsourced crucial emergency response services to remote datacenters that are not redundant, not given E911 data (address and callback# of caller) and no modern logging capability (as in who called in when for how long, how long on hold, etc.)
Lumen (that's Qwest''s new name) is the same piece of shit southwest US network operator that's been flailing for decades.
End of story.