Elvis77 writes "I am managing a project looking at some software to help us with software change management. There are numerous good applications around for doing this and our purchasing is complete, but I have been amazed during my investigations at how many organizations rely on good manners, good intentions and good luck to manage the configuration management of their organization's software assets, even in light of the Sarbanes-Oxley Act of 2002 (SOX) that affects US companies (I am in Australia). Organizations outside of the USA, without SOX implications, are usually still concerned about the quality of their software. What do my fellow Slashdot readers consider to be the best practices for configuration management?"
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