Sony-Ericsson Starts US$5M Astroturf Campaign 452
lairdb writes "The WSJ reports today (31Jul02) that Sony Ericsson will be marketing their new T68i cellphone/camera combo unit via "shills" to create a grassroots buzz. Specific tactics will include fake tourist couples at popular attractions asking bystanders to take their picture, and "leaners": pairs of women ("actresses and female models") at bars playing interactive Battleship with each other from opposite ends of the bar.
"[T]he company has gone to considerable lengths to train it's actors to avoid detection [as Ericsson spokespeople.]""
Say what ? (Score:5, Funny)
Never mind telling the world via WSJ
Why not? Double Double Cross for you. (Score:5, Interesting)
The net result of this kind of marketing will be to make people suspicious of each other. It is evil. As someone else pointed out, normal demos would do better, except they might be run off by park officials for soliciting.
Re:Say what ? (Score:2, Funny)
Doesn't matter - the kind of guy that could pick up a model or actress at a bar doesn't read WSJ or
~N
Re:Say what ? (Score:3, Funny)
Re:Say what ? (Score:3, Insightful)
This advertising technique only works if the phones are cool. If the phones don't have new features to show off, or they don't work well, all you've done is convince somebody that they don't want to upgrade from their current phone.
Perhaps I'm missing something, but what's the problem with spending $5 million on the roll-out of a new luxury product? What's next, outrage that TiVo often gives free units to stars, in the hopes that they'll like it enough that they'll end up saying TiVo during interviews?
How long... (Score:3, Interesting)
This should be amusing.
Re:How long... (Score:5, Funny)
Screw pickpockets. Enterprising Slashdotters.
"Hi, glad you made it out here tonight. Ya look great. OK, here's the deal. The guy at headquarters says I'm supposed to pretend to steal the camera from you - you run after me for about half a block. Then when you're convincingly out of breath, you can tell everyone who's followed you or gathered around you what a wonderful brand-new camera you just had stolen from you..."
That won't work (Score:3, Funny)
I'd like to make a recommendation (Score:2)
oh man (Score:2, Funny)
damn these foul charades.
eat people not animals
Re:oh man (Score:2)
Re:oh man (Score:5, Funny)
Damn ... (Score:2, Funny)
And I just stole one of those babies from these old tourists today so I could go play Battleship with these hot chicks I met at the bar last night.
Secret Advertising (Score:3, Insightful)
Re:Secret Advertising (Score:2, Interesting)
Re:Secret Advertising (Score:2)
kindof like when zdnet whores for MS
Deceptive, but they won't lie (Score:3, Interesting)
Re:Deceptive, but they won't lie (Score:4, Insightful)
Muahaha, I see something coming.
"Hello Mister Miller, you bought the Sony Ericsson's T68i last week, how are your first impressions?"
"Bad, really bad. I just returned it to the shop. Everywhere I went to with the phone, people were mad at me for being a "Sony con".
One man even threatened to knock me up, just because I wanted him to take a picture from my wife and me."
Speaking of the T68i (Score:5, Funny)
Re:Speaking of the T68i (Score:2, Funny)
Re:Speaking of the T68i (Score:2, Informative)
So here's the basic breakdown on what I've found it capable of, and what it costs...
Bare Handset: $600 (well 599.xx)
phone with (new _grumble_) number and 1yr contract: $250 (hey I'm a cheap bastard)
what it can do...
TriBand GSM, IR, blue tooth, WAP, SMS, POP mail, basic web browsing, and some other stuff that I can't remember off the top of my head (and, a butt load of games and all the other glitzy crap, that's the scientific term.), I'm not going to crack open the spec sheet or the manual... sorry it's bed time
though this "marketing" technique is somewhat slimey, it's still an absolutely awesome phone, my lightest and smallest yet, with great battery life... I don't know why they're bothering with such questionable techniques, just put it in a few cell shops under a sign that says "Look!!!! it's shiny! with a color screen!!!"... It should sell like crack-rock
and those of that actually look at specs before hand, could read about it on a few websites and already have one
-cafination
At least they're being up-front about it (Score:3, Interesting)
Re:At least they're being up-front about it (Score:3, Funny)
Great. Now when we go to DEFCON we're gonna be surrounded by lamers with T-shirts saying "I spotted the Sony/Ericsson Shill!".
(Or worse, if you're female and attend DEFCON with another female and just wanna play one lousy game of Corewars on your cellphones, your table will be covered in dozens of T-shirts saying "I am the Sony/Ericsson Shill!" :)
Tourists, eh? (Score:5, Funny)
Me: "Sure, folks, I'll take your picture. Move back towards the fountain."
Tourists (moving back): "How's this?"
Me: "No, no, a little farther back."
Tourists (moving back again): "Better?"
Me: "Hey, I know! Why don't you take off your shoes and stand *in* the fountain?"
Tourists: "Umm.... okay."
(Tourists take off shoes and socks and wade into fountain.)
Tourists: "Okay, how's this?"
~Philly
Re:Tourists, eh? (Score:5, Funny)
You: Uh, hello?
Caller: We forgot to tell you about...
BEEP (you hit END to hang up)
Later, as you're sitting at home telling Slashdot about the two idiots you stole a camera from
Ding Dong!
Barefoot Tourists: Hi there! We forgot to tell you about the great built-in GPS module that allows the phone to determine its location and send that data back to a central server in case it's ever stolen. We'd still like you to take our picture so you can see how easy to use it is.
Re:Tourists, eh? (Score:2)
Faraday cage [everything2.com].
Re:Tourists, eh? (Score:2)
How about... (Score:3, Insightful)
Re:Tourists, eh? (Score:2)
nothing new .. (Score:5, Informative)
They resorted to hiring models to shop with grocery carts as to "model" the behavior desired for customers.
Needless to say it worked like a charm
Re:nothing new .. (Score:3, Insightful)
Conformity [despair.com] is a powerful magnet, even if you're aware of it and actively trying to be different (which itself can be a kind of conformity).
--
Re:nothing new .. (Score:2)
You are a stereotypical tree-hugging homeless-hugging hippe loser who doesn't actually do anything with these people.
From The Same Company That Faked Movie Reviews (Score:4, Interesting)
I'm more worried about Sony that I've been about Microsoft. Sony has its hands on too many things and has shown a willingness to use any means to abuse its position.
Re:From The Same Company That Faked Movie Reviews (Score:3, Funny)
Nah. We'd just beat to a bloody pulp anyone in Fry's or CompUSA holding a boxed copy of winXP.
Re:From The Same Company That Faked Movie Reviews (Score:3, Funny)
Probably because whem Microsoft tries to stick models with their software, it tends to look really stupid. (as shown here [thesun.co.uk])
Empire State Building, eh? (Score:2)
on another note, who's going to be the first in the US to do 3G with a bluetooth phone? how about stapling together a 3G palm phone with bluetooth connection sharing? can you do it today?
HI!!! (Score:5, Funny)
you should TOTALLY try out this phone. I mean, yeah, you could listen to the "marketroids" (haha!!! lingo!) or you could just take the word of regular
your average slashdotter,
sean
ps I CERTAINLY don't work for ericsson...haha!
pps did you notice I wrote "/." instead of "slashdot"? I am SO clearly one of you guys
Re:HI!!! (Score:5, Funny)
And it's so well done, too-- Forumulaic, obvious humor, implemented in such an over the top way ("I CERTAINLY don't work for ericson.. haha") as to lack any subtletly whatsoever. "Only" a real slashdotter would make a post like that! They sure do know the community they're targeting well.
Re:HI!!! (Score:4, Funny)
Adding to this brilliance is the fact that they are responding to a comment commenting on the irony of someone claiming to be a shill in a story about shills as a way of keeping the slashdot populace from realizing they are a shill, the last place that it would occur to a slashdotter that an Amazon shill would be posting links to amazon.com!
Amazon.com, i salute you. Your mastery of fourth-order irony is even greater than mine.
The next geek sport (Score:5, Funny)
Re:The next geek sport (Score:2, Funny)
Re:The next geek sport (Score:2, Funny)
If you pull it off nicely, you might ask the leaner to borrow the phone to take a picture of her and use the email function to submit it.
Alex
Hey I'm replying to this post on my new T68i (Score:2, Redundant)
WTF? (Score:2)
Just look for the totally lame assholes at the bar. On second thought, think of the potential for false positives. Damn...back to the drawing board.
While this is kind of underhanded, it's an interesting idea -- I guess the suits are beginning to realize that glittery (but really lame) advertising campaigns don't penetrate our bullshit detectors.
Steve
Re:WTF? (Score:3, Interesting)
Plus, because you don't know you're being targetedly-advertised to, you're more receptive to the idea. Adds have the problem of overcoming the psycological barrier of "being sold", whereas a tourist who needs his picture taken, and also happens to have an elite new digital camera/cell phone that you want to know more about, is more effective. It leaves more of an impression.
Impression is what advertisers are after, at the bottom line.
2 women playing battleships in a bar... (Score:5, Insightful)
If they'll talk to me about the phones... (Score:2, Funny)
New pickup line! (Score:5, Funny)
Brilliant secrecy techniques (Score:5, Funny)
For example, they explained their marketing campaign to the Wall Street Journal, an internationally distributed newspaper with a daily circulation of 1,943,601, and gave said paper specific examples of the kinds of things that their actors will be doing. Then, once this paper prints an article on it, it gets posted to slashdot.org, a heavily accessed website frequented by virtually everyone in the target group of wierdass technology toys like a digital camera/cellphone allinone.
Sony, you are brilliant. No one will ever suspect the details of your devious plan. They will think all those shills are real people. Sony: international troll of mystery! If only Microsoft were this good at keeping its secrets from the public, Security though Obscurity might actually work.
---
Now that i have the blatant, boring cynical sarcasm over with, i have to say this for them: well, their campaign sure worked! In that, it was successful in one thing: i heard about it. So did you. So did everyone in this forum. Everyone here may know Sony was using dubious marketing practices, but they also know that Sony is selling a cell phone that doubles as a digital camera. Which, now that i think about it, is fucking cool. I want one.
Re:Brilliant secrecy techniques (Score:2)
Re:Brilliant secrecy techniques (Score:2, Redundant)
Airlines did a similar thing (Score:5, Interesting)
He'd make posts under fake names telling stories of how he just used the airline and had a great experience. If he found someone railing on the airline for a particular issue ("my inflight meal was dry") he'd counter it with a positive example ("I flew from LA to Miami last week and the food was great"). Same thing if people were complaining about fares, being bumped, or whatever. He was like an anonymous and multi-faceted PR guy, doing his best to influence peoples opinions of his airline.
I wouldn't doubt that other industries are doing the exact same thing.
Re:Airlines did a similar thing (Score:3, Funny)
Right! I'm a shill for porn companies! I don't actually like downloading the
Just as long as my wife doesn't catch me demonstrating...
On a related tangent, who did this first? I'm an Apple guy, so I'd like to think that Guy Kawasaki innovated the form, but maybe Apple just stole the concept from someplace?
Re:Airlines did a similar thing (Score:4, Funny)
Not really needed... (Score:2)
I wish Ericsson would pay *ME* for such encounters.
I don't think this would really create a "fake buzz" because the T68 really is a pretty cool phone. The accessories (like the camera or the mp3 player) are a bit pricey, though.
Not particularly effective (Score:3, Insightful)
Re:Not particularly effective (Score:3, Interesting)
It's called 'society'. At one time it was considered rather important.
Well... (Score:2)
Did I read this correctly? (Score:2)
Hells yeah, actresses and models come round to the lower man's arena! To hell with the cell phones, I want the chicks! Go Sony/Erickson
Old Tactic (Score:3, Interesting)
Triv
Re:Old Tactic (Score:2)
Re:Old Tactic (Score:2)
Why must they BS us? (Score:5, Funny)
At MacWorld 2 weeks ago, these things were all over the place so people could demo Apple's new iSync [apple.com] software. There was no subterfuge, it was, "Here's the phone, try it out for yourself." And it worked. I want one.
Why do they deem it necessary to stoop to all this sneaky shit? If the product is good, people will want it without some fucking Jedi Mind Trick-style advertising campaign.
Ah, and the obligatory Simpsons quote:
Moe: "Hi, uh, could I buy you a drink?"
Cute Girl in Bar: "Sure! How about a Bacardi Cooler?"
M: "Uh.. ok."
CGiB: "Or even a Bacardi Rita? Because Bacardi makes the night come alive... with freshness!"
M: "What, do you work for Bacardi?"
CGiB: "No, I'm in love with you."
CGiB slaps a "Drink Rum" sticker on Moe's forehead
Re:Why must they BS us? (Score:4, Funny)
I've been posing as a Sony Ericsson rep for weeks to prove my salesmanship, but they won't give me a chance. They say I don't have enough sales experience. If you're serious about wanting to buy one, please call them at 555-1212 and let them know what a great salesman I am.
Re:Why must they BS us? (Score:2, Funny)
For example, I believe Bacardi tastes of vomit, and I have drank with the Cap'n long before they ever insisted I know how to treat a lady, her cousin, her neighbor, and someone she sorta knows from the gym.
what a silly idea (Score:2)
moreover, even if you get this advertised like so, and whatnot, and people want it -- how much are you willing to bet people will get a "free" motorola with reasonable features vs. paying 200 bux extra for one of these, when they set up a plan? here again, the 5 million should better go toward discounts and stuff.
lastly, it's very annoying if you found out that you got dressed up on friday, invested a good hour on this chick and all she really wanted to talk to you for is to sell you a f*king phone. it's kinda cheap and i think morally it's wrong because you are talking to people under a false pretence, for blatent alterior motives. not to say that this sort of things don't happen -- but to encourage this breach of morality and mutual trust is quite low.
So... (Score:2)
Comment removed (Score:4, Insightful)
Easy to spot (Score:5, Funny)
Re:Easy to spot (Score:2)
Spoken like a true geek.
you'd be best to avoid them and go back to playing with your Palm in the back corner.
No pun intended, I assume?
Re:Easy to spot (Score:3, Funny)
Jobs at Ericsson (Score:5, Funny)
BEFORE everyone goes to the Ericsson job site [ericsson.com] and slashdots it, I'd like to take this opportunity to say that there are currently three jobs available: two in the Netherlands and one in Nigeria. Alas, I don't believe any of them involve walking around pretending to be tourists while getting paid.
Sorry to burst your bubble."honest buzz" (Score:2)
People will be fooled into thinking this is honest buzz
Huh?
if people see strangers using stuff, and think its cool, they'll use it; but if they see strangers using stuff, and those strangers are getting PAID for it... then people suddenly wont want to use it, even if they think it's cool?
What was that guy smoking, anyway?
Street teams (Score:5, Interesting)
Sony-Ericsson is going much further with this, to actually train and pay the people. That's unusual. Those people who hand you invites in clubs seldom get more than free admission. Models who go out in designer outfits often get the outfit as a freebie, but no pay. Many of the wilder haircuts are freebies, too; stylists have to try out their exotic styles on somebody. Ask women with wild haircuts where they got them done; often it's a promotional deal. And almost everybody in the sales end of the rag trade gets promotional deals on clothing.
News Flash (Score:2)
Speaking of models... (Score:2, Insightful)
"Hey, sir... can you help me out with this whiz-bang new product? I really think you'd like it."
Maybe it's just me.
Nuclear power plant... (Score:2)
As if I don't get enough of that from staring at this monitor all day waiting for a new Slashdot story...
Can someone explain why this is a bad thing? (Score:3, Insightful)
- A.P.
Re:Can someone explain why this is a bad thing? (Score:2)
Everything you know is wrong...
Re:Can someone explain why this is a bad thing? (Score:2)
Sounds like IRC.
- A.P.
Re:Can someone explain why this is a bad thing? (Score:3, Insightful)
For a start, it's a new realm for marketers to explore that's previously been mostly advertising-free. Marketing has been getting more and more pervasive lately, and the intellectual effort filtering it out becomes tiresome.
It's dishonest, in that it's not disclosed that these people are advertising a product. Undisclosed advertising has gotten lots of people in trouble lately (merchant banks providing "investment advice", pseudo-payola on US commercial radio, and a case a couple of years ago in Australia where a talkback broadcaster basically shook down the major banks for several hundred thousand dollars to stop making negative comments about them and start shilling for them).
If the product is really that good, why don't these people put Sony Ericsson T-shirts on and do the demos? If the product is actually some or all of cool, useful and good value, it will sell. If it's not, it won't, regardless of how much marketing effort is applied.
Reminds me of XP over at the CompUSA (Score:4, Interesting)
Next they kidnap up your mother (Score:2)
I'm LMAO but I'm sure that any phone company shill would get a boner at that kind of sales tactic.
Advertising is about dishonesty, lying, cheating prevaricating or even using statistics to extract money from you.
If you see a product advertised, don't buy it, or the product. Send Madison Avenue to the poor house.
Sony did it for the walkman.... (Score:3, Interesting)
"A further promotional tactic involved the company paying couples to stroll through Tokyoís biggest and important shopping district whilst listening to their Walkmans. Several Vox Populi interviews. were conducted in collaboration with broadcasters, in the airports and train stations, to ask visitors to Japan about their opinion and their responses to the new portable cassette
player. Their reactions were video - taped and featured in news broadcasts."
Wait a second
More on http://www.eafit.edu.co/revista/117/acosta.pdf
How it will end: (Score:2)
SAN FRANCISCO (AP)
Sony Ericsson announces the end of their shortlived advertising campaign. The new T68i, a mobile phone that can double as a digital camera had been advertised in a truely unconventional manner. Paid Actors pretended to be tourists who would ask unsuspecting passersby if they would take photos of the couple to expose them to their new product. Unfortunatly for Sony Ericsson, a higher than expected number of the passersby were camera thieves.
In a related story,
How did Sony rack up $2,000,000 in phone sex charges?
The Bar of the Future (Score:5, Funny)
Coors Guy: Sure! Here hold my refreshing coors lite while I do it!
Miller guy: Hey watch the elbows buddy! I nearly dropped my Miller! Its full of beer goodness godamnit!
GM Chick: Hey who's new Sierra is that out front?
Coke Chick: Who cares, does this bikini make me look fat, I've been drinking diet coke all week!
GM Chick: Shutup!
Toshiba Guy: Girls dont fight! Here lets play some games on this NEW Toshiba laptop!
Colt Guy: Everyone FREEZE! This is a stickup! Notice i'm holding the new Colt
Why not just,,,, (Score:2)
Pairs of "leaners" in bars! "If you were cool enough to buy this phone, you could get my number on the pretex of playing battleship while buyiing me drinks from across the bar!" Giggle, giggle. "And then you could use the phone to take pictures of me flashing my tits in forfeit for losing at battleship!" Giggle, giggle.
I wonder how much Mr. Brillaint PR Man got paid for this stunning idea?
Mandatory CLUETRAIN link. (Score:4, Informative)
"Whether delivering information, opinions, perspectives, dissenting arguments or humorous asides, the human voice is typically open, natural, uncontrived. "
"Corporations do not speak in the same voice as these new networked conversations. To their intended online audiences, companies sound hollow, flat, literally inhuman."
http://www.cluetrain.org/
So you mean I didn't have to? (Score:4, Funny)
Re:So you mean I didn't have to? (Score:3, Funny)
I don't see why everyone is freaking out (Score:3, Interesting)
How is it any different from seeing a new toy that a friend, co-worker, or even complete stranger has and deciding you might want to buy one? Who was the first person you ever saw with a Palm Pilot? Did they tell you how much it costs and where you can get one? How's that any different?
An old business partner and I used a similar tactic when we were running a small gunsmithing business....we put together a couple of really pimped out custom rifles (a couple AR-15s and an SKS) and hit the local firing ranges. When people would ask "wow, where the hell did you get that?" we'd hand them a business card and let 'em take a few shots. I don't see this phone tactic as much different....it's a non-intrusive way to get your product out there.
Re:I don't see why everyone is freaking out (Score:3, Insightful)
That's precisely how it's different: you let them know it was your business (presumably; you didn't say you handed the onlookers a business card while claiming you'd gotten it as a customer), and that let them know that you were naturally biased in favor of your own product.
It's pretending they're customers rather than shills that offends: if my friend buys product X, and tells me it's excellent, I assume my friend isn't being remunerated to do so, so I trust that's his real opinion. That's why we don't call acquaintances who sell Amway or Tupperware "friends".
Conversation would go like this... (Score:3, Funny)
Me: "Wow, that IS cool... Of course my year-old j-phone I got in osaka also takes digital pictures, sends email, plays games, and even can access the internet. Here want to look up the spec's on google? Use my phone. Oh, and it cost me about $50 when I got it new, and it's smaller and lighter than your phone by orders of magnitude and generally can run two or three weeks before it needs to be recharged (which takes about an hour)... Oh, wait, what were you saying again?"
Paranoia... (Score:3, Funny)
"I don't know which of you to trust..."
"I know *I* am not a leaner..."
"I don't care what you say... any of you moves I shoot..."
"I saw Tiffany go outside with Barbi alone. If Barbi is a leaner, then Tiffany might be one too now..."
Hehe, the "phone find" idea, yeah right (Score:3, Insightful)
Re:Phonies (Score:2)
Grow up and read some history. People don't change.
Re:Buzz... (Score:2)
Isn't this kind of normal? Hertz is owned by Ford (GT350H, man was that a car) and rents Fords "and other fine cars". Lots of unsold and recently used cars (demos and such) cars go to the rental places. I'm not sure if this case is buzz marketing or S.O.P. Some criticize this because it inflates car sales - I think the Taurus sales figures when it was #1 sold car included "fleet sales" such as these.
Re:T68 vs. T68i - Software Upgradable (Score:5, Informative)
The rest of the differences are in the software. In most markets that T68i is available in, SonyEricsson have made a software update available for the T68 - effectively transforming it into a T68i. The software upgrade has been available in most of Europe and Asia for a few months now. Down here in Australia, we're still waiting for it and the T68i to be officially released.
There are currently two different models of snap-on cameras ("CommuniCam") for these phones.
The original CommuniCam is the MCA-10 [sonyericsson.com], which works with the original T68 and a few of Ericsson's older phones.
The new model is the the MCA-20 [sonyericsson.com], which currently works only with the T68i, afaik.
The older model has an inbuilt viewfinder, and most of the 'brains' are within the camera itself - the phone is little more than a data device. The newer model has no inbuilt viewfinder - you do the viewfinding on the phone screen itself. More of the processing has been moved into the phone; so the phone now stores the images internally, and can use them for MMS (multimedia messaging), screen backgrounds, caller number presentation, etc.
Re:"Honest Buzz" Rights? (Score:2)
I'd call this fraud, but that would imply there was some sort of even hypothetical dividing line between society and commerce. And gee, if human beings have no function other than to consume stuff, who gives a fuck whether they can trust the motives of their pathetic little personal interactions?
Re:Offended? (Score:2)
This obnoxious campaign really ought to be nipped in the bud- it's bringing a social dynamic to paranoid reality that should be left as depicted fictionally in 'The Truman Show'.
How much is it worth to you to be able to trust that the person you meet is not literally a trained actor befriending you only to sell a consumer product?
Hey, wouldn't it be interesting if these people could hunt down your personal information online, and then seek you out specifically to leverage such information ("hey, you a Steelers fan?") in order to befriend you and sell you a consumer product?