Best Telephony Software for Windows of 2024

Just like a smartphone is more than a device that makes and receives calls, Yo telephone systems are packed full of cutting-edge features that will not only improve your communication efficiency but also maximize your customer experience. All of our services can help you increase your business' success, from feature-rich business phones to user friendly marketing tools. Our business telephone systems go beyond a simple business phone number. They can track missed calls, integrate your CRM with your business phones, and record all calls in the cloud. Cordless calls can be made from any location with 100% coverage.

VOS3000 was designed for carrier-class operations. VOS3000 provides account management, ExchangeRate management, rate management, package management, cards management, gateway management, phone manager, softswitch manager, system manager, user management, data query and web self-service system. It also integrates add-on modules such as the Global Card Business System (supports 10 million cards) or Extreme Media Proxy to help you build a reliable, high-performance operating system. VOS3000 softswitch supports SIP/H323/SIP–H323, with a capacity of up to 10,000 concurrent calls.

Voice, chat, web conference and file and image sharing are all available in one convenient workspace. You can enjoy a consistent communications experience across all devices, desktop and mobile. ZAC's collaboration tools, such as voice, video, file, image, and messaging, allow employees to increase productivity, and make collaboration easy. MX Mobile helps you keep your workflow moving, even when you're not at home. All ZAC's features can be accessed on any iOS and Android device. ZAC can be downloaded as a desktop app or via WebZAC's web-based solution. It is available without downloading, on any OS and supported by multiple browsers.

PBXMate is for VoIP solution providers, developers, and operators. It also helps organizations to eliminate echo and noise from their phone calls. PBXMate can be used as a software product without any hardware modifications. PBXMate features advanced noise reduction and server-side echo cancelling algorithms. PBXMate monitors network quality and alerts you when calls drop in quality. SoliCall's PBXMate is easily integrated into any network that supports the common SIP standard. PBXMate's plug and play technology allows you to start cleaning calls in a matter of minutes. PBXMate provides real-time statistics about calls in progress as well as aggregate statistics on all calls processed. This information can be used to understand the improvements made by PBXMate, as well as to gain control over and insight into call quality parameters.

We understood what interviewers needed to improve their data collection and productivity without compromising data quality. We created PRO-T-S®, a predictive dialing system that seamlessly integrates your interviewers, CATI and telephony operations. PRO-T-S is modular telephony system with seamless connectivity to many CATI systems. It can also be customized to meet your specific phone room needs. Multiple dialing modes are user-variable, accessible from multiple locations, projects and CATI interfaces. PRO-T-S can be paid off in less than a year and sometimes as quickly as six months. PRO-T-S can help you increase productivity, revenue, and profits by lowering the system cost and increasing labor savings.

InGenius Connector Enterprise seamlessly integrates existing telephone systems into top CRMs using an enterprise-proven solution. Upland InGenius adapts to specific contact center requirements by using innovative computer telephony Integration (CTI). InGenius is backed by 20 years of experience in enterprise telephony and superior customer service. It helps contact centers improve productivity and the customer experience. InGenius Connector Enterprise provides contact centers with features such as screen pop, click to-dial, automated call logging, and call reports. Agents can use the solution to efficiently serve customers, and they can see a complete view of interactions for intelligent decision making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

SpeechSoft Inc. is a developer and seller of telephony automation software. It also offers hardware and turnkey solutions that can be integrated with different telephony environments. Voice over Internet Protocol (VoIP), Digital PBX, and Analog. CALLMaster software combines six powerful telephony features in one software package. This software offers a comprehensive telephony solution that can be used by many businesses. SpeechSoft telephony products can be scaled and are compatible with open, non-proprietary architecture. This allows you to create cost-effective solutions that meet your business's needs and budget. SpeechSoft, Inc. has been selling and developing telephony automation software for over 20 years. Our industry knowledge has allowed us to offer cost-effective telephony services to customers in many industries. To provide cutting-edge solutions, we continue to work with industry leaders Dialogic and Microsoft.

Broadvoice simplifies communications for small- and medium-sized businesses (SMBs). It combines powerful cloud PBX and UC features with virtual call centers in one award-winning Unified Communications as a Service platform (UCaaS). This platform delivers enterprise-class features at reasonable rates. Broadvoice's redundant, secure network and hosting infrastructure connect the platform to enable SMBs to securely connect with customers from anywhere, anytime and with any device. Broadvoice is ranked among the Deloitte Technology Fast 500 as well as the Inc. 500 Fastest Growing Private Companies.

First Contact offers powerful call scripting and agent workflow software that optimizes your outbound and inbound call handling. This is achieved by adjusting the workflow and management information to fit your business rules. We support preview and progressive dialling as well as call blending and full integration with your CRM Systems and contact centre services. This powerful and intuitive Workflow Based Scripting capability allows for informed Customer conversations and, in effect, guided scripting software. It also significantly reduces training costs and mitigates business process risk. You can collect and report on each contact's outcome so that you can easily see what is happening in your company. This allows you to integrate your business with the rest of the business to improve your customers' experience. This cloud-based call scripting software solution integrates with your existing telephony system and CRM.

ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings can be categorized and stored for later use from any touchtone telephone, remote location or PC. Supervisors can access multiple sites from their computer and can control auditing from one location within the company. ObserveCTI™, which is a fully integrated auditing platform, allows contact center supervisors to audit agents. Agents are scored and audited based on the criteria set by your business. The supervisor can simultaneously listen to and audit recorded calls and screens by clicking a mouse. The supervisor can comment on the session, save or forward the audited sessions to the agent for review.

ITK Communications provides customized communication solutions via the cloud for any company size, every need, and every requirement. Modern telephone systems no longer reside in a static location. They can be accessed easily, securely, and flexibly from our three German high security data centers. You can add or debit desired services monthly thanks to the modular structure and the transfer of telephony with all features from our data centers. The main advantage over other cloud solutions is the wide range of CTI, contact center and mobility options as well as the integration and control ERP and CRM systems. You are always up-to-date and can perform high quality work by automatically updating your updates and upgrading. Your ITC is protected against any failures by several redundant system components.

Call+ Automatic Dialer. Our optimized software makes life easier. This software saves you and your team valuable time. VOIP, ACD Software CRM Software, Data Handler Predictive Dialer Software, Call Recording Software, Data Handler All Access to Customer-Based Digital Solutions for Your Company and Individuals All your work in one place, Automatic sync. Support Desk All your queries in real time. We are available 24/7 for your queries. Data Storage & Privacy Accessible from anywhere at any time. End-to-End encryption 1-Click App Installation Ready for Contact Sync, Quick notes, Whatsapp Messaging SMS, Call Details. Small business organizations can use Call+ to access their mobile application software. With Call+, you can easily make a call from anywhere in the world to anyone with your personal number. Your mobile number will not be visible on the receiver's mobile screen when you call someone. Call Plus is simple to use. Just type number or choose from the Call Plus contact list.

Everything you need to know about the FreeSWITCH platform. FreeSWITCH, a Software Defined Telecom Stack, enables the digital transformation of proprietary telecom switches into a flexible software implementation that runs on all commodity hardware. FreeSWITCH is able to unlock the telecoms potential of any device, from a Raspberry Pi to a multi-core Server. FreeSWITCH, when combined with SignalWire, a hosted cloud platform, can connect with the outside world and scale up to any size. The pre-built virtual machine includes both a written as well as a video how-to. You only need a copy virtualbox to get started. You can also follow these instructions if you are a skilled developer to compile the FreeSWITCH platform directly from source. If you have a spare Debian instance, you can follow this link to find detailed instructions on how to install our packages.

Wolkvox, a cloud-based call centre management software, helps businesses streamline communications across multiple web chat applications and social media channels like Telegram, WhatsApp Line, Line, Twitter, Facebook and Instagram. Organizations can manage their interactions via video calls, email, SMS, phone, and mobile devices. wolkvox allows enterprises to monitor multiple customer groups, record and analyze client interactions, and generate reports to track agent and campaign performance. It features a drag-and drop interface, simultaneous calling and Artificial Intelligence (AI-enabled speech analysis), gamification, and many other features. Administrators can also use the predictive dialer for creating custom rules for virtual agents, call routing, messages, and templates for email campaigns and SMS campaigns. Wolkvox integrates with many third-party ERP, business intelligence and CRM systems.

Kamailio®, the successor to former OpenSER and SE, is an open-source SIP Server released under GPLv2+. It can handle thousands of call setups per seconds. Kamailio is a platform for VoIP, real-time communications and instant messaging. It can also be used to scale up SIP-to PBX gateways, PBX system, or media servers such as Asterisk™, FREESWITCH™, and SEMS. Among its many powerful features are asynchronous TCP and UDP, secure communication via VoIP (voice, text, and video); WebSocket support WebRTC; IPv4 or IPv6; simple instant messaging with embedded XCAP servers and MSRP relay; asynchronous operation; IMS extensions to VoLTE; ENUM, DID and least-cost routing; load balancing and routing failover; accounting, authentication, and authorization; support for many backend system such as MySQL, Postgres and Oracle, Redis, Cassandra and Memcached, Redis, Redis, Redis, Redis, Redis, Redis, Redis, Redis, Redis, Redis, Redisk, MongoDB and MongoDB, Redis, Redis, Redis, Redis, Redis, Redis, Redis, Redis, Redis, Redist, Redis, Redis, Redis, Casandra, Casandra, Redis, Casandra, MongoDB and Memcached, MongoDB, MongoDB, MongoDB, MongoDB, MongoDB, MongoDB, Casandra, MongoDB and Memcached, Casandra, MongoDB and Memcached

Go Integrator Cara, a unified communications client for Cisco BroadWorks hosted telephone system, is available. It is packed with features that provide instant access to relevant information. It also integrates to contact-orientated business system and CRM applications. The standard set of integration features includes over 300 cross-vertical and vertically-specific applications. This allows for significant productivity improvements, such as knowing who is calling and quickly getting their details. Or simply clicking on their contact number, to automatically dial the number. Go Integrator Cara will save your customer both time AND money. Cara includes a built-in SIP Softphone that can be configured and activated using a BroadWorks profile. You can add a record to the integrated Salesforce CRM directly from the client's call history page or active chat preview window. Creates an activity record for a call received within integrated CRM.

Single-line auto dialer telephony software allows for voice mail recording, voicemail recording, caller identification, contact management, and call log management. VoiceCTI Communications Inc. started developing computer telephony integration products and applications more than 20 years ago. The company's developers have the experience and knowledge to create simple, low-cost and easy-to-use applications that can be used on any personal or work computer.

R.E. Communications offers an Asterisk-based IP-PBX system. These systems can support all industry-standard SIP phones and offer enterprise level features, which allow for up to 4000 phones. These systems also support SIP Trunking, which allows you to replicate the services of a Hosted solution while saving on per-seat costs by using SIP trunks and SIP phone. A typical 10 phone/seat system can support 4 to 6 SIP trunks, which is a significant savings over the 10 seats cost of a Hosted solution.