Carusto Description

Carusto offers professional software solutions to telecommunication tasks. Our software solutions will allow you to automate business processes quickly, efficiently, and improve service quality and decrease costs. One platform for office work that integrates all types of telecommunications such as fax, phone, mobile, instant messaging and video conferencing. Databases, CRM systems. It's a system that allows you to create a pleasant working environment and provide high-quality service to customers. All the necessary phone services and an existing CRM system are available for efficient processing of your calls. You can automate your work processes with the unique builder of call-scenarios. Advanced call analysis and an intuitive interface make it easier to use.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
Carusto
Year Founded:
2009
Headquarters:
United Kingdom
Website:
www.carusto.com/en/

Media

Carusto Screenshot 1
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Product Details

Platforms
SaaS
Windows
Type of Training
Documentation
Customer Support
Phone Support
Online

Carusto Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Carusto Lists