Best SMS Survey Apps for iPhone of 2024

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

Checker is a professional market research solution, that allows for conducting 360-degree customer satisfaction campaigns. Offering a Mystery Shopping platform, alongside a full-fledged application for customer experience management, helps with multichannel data collection, complete operational workflow, and unified reporting tools. Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. With excellent customer service and an end-to-end enterprise-level CX solution, Checker has won global recognition worldwide, reaching new partners and clients across 4 continents.

SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

Mass texting is easy. You can have conversations with customers individually or send a message to thousands of people at once. SimpleTexting allows you to engage your audience via SMS. SimpleTexting's intuitive platform is trusted by Fortune 500 companies as well as small businesses. It makes text marketing accessible to everyone. You can send bulk messages, conduct surveys, provide customer service and create automated drip campaigns. SimpleTexting is flexible in pricing and has powerful features that allow you to grow with it. SimpleTexting also offers an app for Android and iOS that allows you to manage your efforts from anywhere.

Zonka Feedback allows you to collect customer feedback from multiple channels. Zonka is a multi-channel survey app that allows businesses and marketers to capture customer feedback, receive instant alerts, and gain valuable insights. Zonka is easy-to-use and set up for non-techies.

Avochato is a simple text messaging software designed for support and sales teams. Avochato gives businesses the best way to communicate with customers, get more responses and convert better. It includes a chat widget, live messaging, broadcasting, automated surveys and programmable APIs. You can also track status and track your customers. Avochato integrates with top business services such as Slack, Office 365 and Salesforce.

QuestionPro is a leader in the online survey software space, approved by over 96% of reviewers online. This software helps you create, send, and analyze online surveys, forms, quizzes, and polls. Additional features let you further customize your survey experience and conduct advanced analyses. And for the times when you need a hand, QuestionPro is always available to help with industry leading 24 X 7 LiveChat for all users. QuestionPro contains 4 product editions - Essentials (the free forever version), Advanced (for single users), Team (for collaboration), and Research (with all premium features). Additional QuestionPro products exist as well for CX, Workforce, and more. Our survey tool contains hundreds of off-the-shelf surveys for you, plus 38+ question types to help you create the perfect questionnaire. After creation, you can then distribute the survey through numerous channels and methods to respondents, such as email, integrated pop-ups, SMS, and social sharing. With over 10 million users across 100 countries, QuestionPro is the survey partner of choice for Fortune 100 companies, academic institutions, small businesses, and individual researchers for 17+ years running.

Textmagic is a business texting platform designed to help companies of all sizes create SMS marketing campaigns, engage in two-way conversations with customers, and automate notifications with ease. With an easy-to-use interface, Textmagic helps companies send bulk texts and stay connected with customers worldwide. Notable features include scheduled messaging, customizable templates, and contact management, as well as WhatsApp integration for added flexibility. Textmagic’s reporting tools provide real-time insights into delivery rates, engagement, and response times, allowing you to track and optimize your messaging efforts with complete transparency. For businesses that require integration, Textmagic provides a seamless SMS API that can be added to any website and connections via Zapier with a wide variety of apps. Whether your focus is marketing, customer notifications, or internal communication, Textmagic offers a reliable and flexible solution with competitive pricing and helpful support—all in one place.

MessageMedia is trusted by more than 50,000 clients in the UK, USA, Australia, New Zealand and Australia. This award-winning SMS marketing software allows organizations of all sizes and types to improve operational efficiency, increase customer engagement, and boost their revenue stream using mobile messaging. MessageMedia offers a wide range of mobile messaging tools and functions that include marketing, alerts, notifications, appointment reminders and rostering, billing, and payments.

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. EZ Texting Key Features Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue. Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement. Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes. Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions. Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging. MMS Edge: An image library and image editing tool powered by Shutterstock. Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.

MessageDesk connects you and your team to customers, clients, and contacts for appointments, scheduling and payments, alerts, and other daily operations. Are you ready to improve your day-today operations? How business text messaging can help manage and start more conversations, fill your schedule, and get paid. You can send and receive SMS and MMS messages to all kinds of messages, from 1-on-1 conversations to mass SMS Marketing broadcasts. You can either create a new 10-digit number with a local area number or text-enable an existing business number. Contact groups and web forms allow you to have more conversations and keep them going. You can add contacts to quickly create groups, or use advanced filters to group contacts based upon their information. You can grow your contact list and have more conversations by using web forms that net referrals, bookings, and appointments.

Get actionable guest feedback that actually drives revenue. Find out how your customers feel on- and off-premises. Get more 5-star reviews, get better customer service, and you'll have an easy-button to track and retain them. All customers, regardless of how they interact with your brand, can be collected. 3rd party delivery, online ordering etc. You can easily measure satisfaction 18x faster than with current methods. Ovation's customer chat platform allows your team to instantly engage guests in the moment to solve their problems and win them back. Customers will be delighted by your instant communication. Customer conversations are 16x more effective than online reviews. Our machine learning algorithms can help you identify areas for improvement on- or off-premises. You can gain intelligent insights about your customers to help you target them based upon their behavior characteristics.

TextSanity, a text marketing platform, helps celebrities, podcasters and YouTubers reach their customers and followers using text messaging. You can easily communicate with any group via text message. This is ideal for influencers, businesses, and other organizations that need to communicate. You can send texts to any U.S. telephone number from anywhere in this world. This is ideal for business communication, marketing, school, church, and other large groups. You can send and schedule mass texts in seconds to any segment of contacts. Access to your robust inbox allows you to send text messages directly from your computer. Attach files, schedule messages, create templates, and even speak to customers one-on-1. You can schedule messages in advance. Send mass messages or one message at a time. Ideal for reminders of appointments and recurring events. Customers can text a keyword to their TextSanity number.

Curogram two-way, mass, and customizable texting is a great way to upgrade your practice management system. It allows for multi-user telemedicine, electronic patient forms and online appointment booking. You can create your own virtual clinic online and start seeing patients via your phone, tablet, or laptop. Integrates with your existing practice management system to allow you to manage your schedule from one place. Multi-feature platform allows for typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform allows for staff-to-staff and patient messaging. It's easy to use for patients and doctors so doctors don't have deal with IT troubleshooting. Two-way texting and virtual waiting room allow for traditional workflows including patient intake, payment collection, document collection, check-in and check -out.

You can easily collect reviews, convert leads and set up appointments. Get paid faster, complete surveys, and get paid faster. WikiPro makes it easy to request reviews from businesses. Texting customers can quickly and easily complete reviews. The fastest and most efficient way to collect customer reviews is by texting. WikiPro allows you to send invoices and get paid immediately! Simple text message to send invoices to customers WikiPro will instantly process your payment and customers can send their payment method via text messaging. You can set up reminder text to keep your appointments on schedule. WikiPro's appointment reminder tool reduces no-shows or late arrivals by up to 90% WikiPro automatically sends reminders via email, text, or phone call. Customers can sign any document from their phones! You can sign contracts and agreements right from your client's fingertips. WikiPro allows you and your team secure and simple-to-use digital signatures that allow you to sign important documents anywhere.

Benchmark Intelligence provides SMS feedback and surveys for brick-and-mortar businesses. Our system collects customer feedback through intelligent automated text-based surveys. We also offer two-way SMS functionality to help you reach out and improve the experience of unhappy customers.