Best SMS Survey Software in Africa

SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.

All-in-One Bulk SMS Service For Business. Textmagic is a text-messaging service that allows businesses to send SMS marketing campaigns, notifications, reminders, confirmations, and alerts. Textmagic is available for free! Your account includes all of our features and free credit for testing Textmagic.com

Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.

Checker is a professional market research solution, that allows for conducting 360-degree customer satisfaction campaigns. Offering a Mystery Shopping platform, alongside a full-fledged application for customer experience management, helps with multichannel data collection, complete operational workflow, and unified reporting tools. Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. With excellent customer service and an end-to-end enterprise-level CX solution, Checker has won global recognition worldwide, reaching new partners and clients across 4 continents.

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

Mass texting is easy. You can have conversations with customers individually or send a message to thousands of people at once. SimpleTexting allows you to engage your audience via SMS. SimpleTexting's intuitive platform is trusted by Fortune 500 companies as well as small businesses. It makes text marketing accessible to everyone. You can send bulk messages, conduct surveys, provide customer service and create automated drip campaigns. SimpleTexting is flexible in pricing and has powerful features that allow you to grow with it. SimpleTexting also offers an app for Android and iOS that allows you to manage your efforts from anywhere.

Zonka Feedback allows you to collect customer feedback from multiple channels. Zonka is a multi-channel survey app that allows businesses and marketers to capture customer feedback, receive instant alerts, and gain valuable insights. Zonka is easy-to-use and set up for non-techies.

Avochato is a simple text messaging software designed for support and sales teams. Avochato gives businesses the best way to communicate with customers, get more responses and convert better. It includes a chat widget, live messaging, broadcasting, automated surveys and programmable APIs. You can also track status and track your customers. Avochato integrates with top business services such as Slack, Office 365 and Salesforce.

QuestionPro is a leader in the online survey software space, approved by over 96% of reviewers online. This software helps you create, send, and analyze online surveys, forms, quizzes, and polls. Additional features let you further customize your survey experience and conduct advanced analyses. And for the times when you need a hand, QuestionPro is always available to help with industry leading 24 X 7 LiveChat for all users. QuestionPro contains 4 product editions - Essentials (the free forever version), Advanced (for single users), Team (for collaboration), and Research (with all premium features). Additional QuestionPro products exist as well for CX, Workforce, and more. Our survey tool contains hundreds of off-the-shelf surveys for you, plus 38+ question types to help you create the perfect questionnaire. After creation, you can then distribute the survey through numerous channels and methods to respondents, such as email, integrated pop-ups, SMS, and social sharing. With over 10 million users across 100 countries, QuestionPro is the survey partner of choice for Fortune 100 companies, academic institutions, small businesses, and individual researchers for 17+ years running.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.

Reach customers in the most immediate and direct way with SMS messaging. From secure messaging, one-time pins and mission-critical transactions to marketing notifications and automated service alerts, deploy global enterprise-grade messaging delivery. Text Messaging Campaigns Send marketing campaigns to your customers. Automatically send notifications to your customers (order confirmation, order status etc.). Global Reach to 180+ Countries Send text messages to your customers in 180+ countries. Reach customers in the most immediate, personal and direct way, with text messaging. 24/7 Support & Data Privacy Our customer service is available 24/7, providing expertise and help. Send messages with compliance to international laws (GDPR, CCPA etc.).

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services. SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started. Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations. Start gathering feedback right away with a free trial.

Mass texting is a great way to reach employees and customers. Not all texting software is created equal. Trumpia is a unique tool that automates tasks and targets messages to take your business beyond spammy text blasts. You can automatically deliver the right message to your audience. Our platform is cloud-based, and provides a user interface that is friendly with a variety of tools for end-users. Trumpia allows you to automatically send targeted messages to the right person at the right time. Automate your operations with automated text messaging that is both rule-based and response-based. This will reduce human error and streamline your workflow. You can send and receive messages with your existing phone number without having to reveal your personal number. Trumpia gives you the best ROI for your employees and customers throughout their entire lifecycle. You can cater to your subscribers' preferences and reach 100% of your audience.

Communicate more effectively than ever. Start sending messages to customers starting at 3.3p per message You can send and receive SMS messages, including ad-hoc updates and larger campaigns, using our simple and secure platform. It takes just a few clicks. Our platform is intuitive for business users. It runs from a browser-based app, so you can send from any device with an internet connection. To send an SMS message using our platform, you need to select a contact list from your address book or upload new csv files of message recipients. Enter the sender details so that recipients know who sent it. Choose one of our free reply numbers or company name to send your SMS message.

MessageDesk connects you and your team to customers, clients, and contacts for appointments, scheduling and payments, alerts, and other daily operations. Are you ready to improve your day-today operations? How business text messaging can help manage and start more conversations, fill your schedule, and get paid. You can send and receive SMS and MMS messages to all kinds of messages, from 1-on-1 conversations to mass SMS Marketing broadcasts. You can either create a new 10-digit number with a local area number or text-enable an existing business number. Contact groups and web forms allow you to have more conversations and keep them going. You can add contacts to quickly create groups, or use advanced filters to group contacts based upon their information. You can grow your contact list and have more conversations by using web forms that net referrals, bookings, and appointments.

Get actionable guest feedback that actually drives revenue. Find out how your customers feel on- and off-premises. Get more 5-star reviews, get better customer service, and you'll have an easy-button to track and retain them. All customers, regardless of how they interact with your brand, can be collected. 3rd party delivery, online ordering etc. You can easily measure satisfaction 18x faster than with current methods. Ovation's customer chat platform allows your team to instantly engage guests in the moment to solve their problems and win them back. Customers will be delighted by your instant communication. Customer conversations are 16x more effective than online reviews. Our machine learning algorithms can help you identify areas for improvement on- or off-premises. You can gain intelligent insights about your customers to help you target them based upon their behavior characteristics.

Effective communication using business texts is a way to reach your goals. Find the right text solution for your needs and volume. You can also get bespoke SMS solutions for your business to complement your strategy. Your promos will be sent instantly by text to your clients. With advertising SMS messages, you can communicate quickly and easily. In seconds, import a contact list to the sending platform and create a campaign. Guaranteed results! Our new intuitive tool for sending business texts is now available. It's simple and quick to use You can use the best network to send premium texts and guarantee a high reception rate. Our team of advisors and professionals will help you achieve all your goals. Our connections with hundreds operators allow us to send your messages anywhere in the world. Join thousands of other clients who use us to send business messages. Get great value for money when you send business texts.

TextSanity, a text marketing platform, helps celebrities, podcasters and YouTubers reach their customers and followers using text messaging. You can easily communicate with any group via text message. This is ideal for influencers, businesses, and other organizations that need to communicate. You can send texts to any U.S. telephone number from anywhere in this world. This is ideal for business communication, marketing, school, church, and other large groups. You can send and schedule mass texts in seconds to any segment of contacts. Access to your robust inbox allows you to send text messages directly from your computer. Attach files, schedule messages, create templates, and even speak to customers one-on-1. You can schedule messages in advance. Send mass messages or one message at a time. Ideal for reminders of appointments and recurring events. Customers can text a keyword to their TextSanity number.

Texting grabs immediate attention, while email is accessible to everyone. Message Launch has both options to help you blast off your company. We do more than mass text and email. We can tailor your messages to the interests of your subscribers, allowing you to send only laser-targeted messages. This adds precision to your messaging. Because it is immediate and grabs attention, texting is the best form of communication for personal use. Businesses are now using it for internal communications and SMS marketing. Email is a well-established and accepted business communication channel. SMS Marketing Software from Message Launch allows you to reach your customers and tailor your messages to their preferences. You can quickly build your contact list and capture more information than just the customer's name and phone number. This allows you to target your mass texts, so you don’t send irrelevant messages.

You can use the service for as little as 500 contacts. There are no restrictions on features or support. Drag & Drop email editor with over 70 design blocks. Each account comes with one thousand email credits, 10 SMS credits, and inbox ready email templates. Our send servers are located in the EU, so your data is never left Europe. You can add "Do not track" to your sign-up forms. Refer Sensorpro to earn lifetime revenue. All the tools you need for managing an agency account. Our independent infrastructure is scalable and capable of handling large-scale business operations, such as sending 1M emails per day. It does not rely on third-parties like Amazon and Sendgrid.

You can easily collect reviews, convert leads and set up appointments. Get paid faster, complete surveys, and get paid faster. WikiPro makes it easy to request reviews from businesses. Texting customers can quickly and easily complete reviews. The fastest and most efficient way to collect customer reviews is by texting. WikiPro allows you to send invoices and get paid immediately! Simple text message to send invoices to customers WikiPro will instantly process your payment and customers can send their payment method via text messaging. You can set up reminder text to keep your appointments on schedule. WikiPro's appointment reminder tool reduces no-shows or late arrivals by up to 90% WikiPro automatically sends reminders via email, text, or phone call. Customers can sign any document from their phones! You can sign contracts and agreements right from your client's fingertips. WikiPro allows you and your team secure and simple-to-use digital signatures that allow you to sign important documents anywhere.