Best Predictive Dialer Software for On-Premises of 2024

ICTBroadcast is unified communications software for call centers, telemarketers, contact centers and ITSP's to offer hosted services to their customers with multi tenant and whitelabel support, ICTBroadcast is autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management. ICT Innovations is open source based solution provider focused to provide creative business solutions to Internet Telephony Service Providers to find new ways to generate their revenue by offering innovative services

DialShree, a contact center solution that can be used in any situation, is known for being one of the most popular call center software. It can be used in both cloud-based and on-premise environments. It was designed with different call center scenarios in view. It is therefore suitable for all sizes and types of call centers. DialShree: Contact center solution will allow you to have the best possible communication with your clients. This call center software has the unique ability to help you screen out calls such as busy signals, no answer, disconnected numbers, or answering machines. This software-based dialer solution reduces business costs by avoiding expensive telephony boards or other hardware that is costly and requires high maintenance. Our cloud contact center solution, which can also be used as an on-premises solution, can be ideal for you to run inbound.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

Softdial Contact Center™ is Sytel’s flagship suite of feature rich contact center applications and service. It is currently driving 50,000+ customers in 50+ countries. SCC's robust APIs can be customized, adapted, and white-labeled in order to meet any business needs. SCC manages all communication channels, including voice, chat, emails, and messaging, automatically blending and balancing contact between all agents, queues, and campaigns using its Automatic Session Distributor.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Contact Center is an integral part of customer relationship management. It drives customer experience. Large companies use contact centers for support, service, feedback, and marketing functions. However, smaller businesses rely on them heavily for direct marketing campaigns. Easy integration with third-party databases, CRMs, and connectors allows for easy capture, analysis, and leverage of customer data. This can be used to improve customer relations and business productivity. CZ Contact Centre can be used on-premise or on the cloud. It can be scaled to meet all your business requirements and is customizable. We know that your business could be a start-up or a medium-sized business. It can also be a large business. We offer a variety of product packages depending on your business needs.

Enghouse Interactive SmartDial, the industry's best outbound dialer, provides clients and agents with an unparalleled experience. It delivers higher agent productivity and simplifies compliance with regulations. Six Reasons to Use SmartDial From Enghouse Interactive Enghouse Interactive Contact Center solutions - Engineered to work natively - Seamlessly integrates to other Contact Center platforms Intelligently blends Inbound and Outbound calls to maximize Agent productivity - Meets all national, regional, and local regulations (i.e. TCPA, FDCPA, DNC) - Enjoy unparalleled operational flexibility across multiple campaigns and timezones - Available via Cloud, Hybrid, or On-Premise deployments

Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience.