Zendesk Sunshine Integrations

Voice and written support makes it easy to get answers. Based on your interests, history, and role, you will receive personalized and recommended results. Quaeris provides near-real-time data access for all data. Quaeris enhances your existing dashboards. To increase knowledge sharing and track performance, teams can share insights and pinboards. Ask questions in plain English. There's no need for keywords or queries. Our advanced AI engine transforms your inquiry to a database-ready language within seconds. Data is nothing without context, just like life. Our cognitive AI engine interprets search terms, interests, roles, and past history to provide ranks results that allow further exploration. You can easily add filters to search results to dig into the details and explore relevant questions.

Campaign Monitor is a powerful email marketing platform and automation platform that can turn customers into loyal fans. It offers the tools necessary to drive real business results. Campaign Monitor makes it easy to create email campaigns that convert. Simply use Campaign Monitor's drag-and-drop email builder and choose from hundreds of beautiful and professionally-designed templates. The platform comes with many tools to create personalized customer journeys, create smart segments, and build one-to-one relationships.

Zendesk Explore offers analytics to help businesses measure and improve their customer experience. Data is key to creating the best customer experience. Zendesk Explore gives you instant access to customer analytics that matter, and the deeper understanding of your business and customers that it brings. Customer support can be done via email, chat, or social media. It is important to have an analytics tool that can keep up with customer needs. Explore integrates data from all channels so you can track how customers interact with your brand. Explore includes best-practice dashboards and analysis so that teams of all sizes can track their progress towards success. You can analyze your team's performance, assess operational metrics, and gain a better understanding about your customers. No matter what your goal is, Explore has a dashboard that can help you get there.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

Systems fail as companies grow. Each team creates their own process, data becomes siloed and efficiency suffers. Operations teams must be central to growth in order to grow better. Operations Hub provides a unified toolkit that connects apps, cleans customer records, and automates business processes through a single CRM platform. The result? The result? A business that is efficient, aligned and adaptable, which delivers a frictionless customer experience. This package is simple and straightforward. It synchronizes your apps and data. Bidirectional sync, custom field mappings and filtering are all available so that all your teams can stay in sync. Eliminate time-consuming data cleanup. Automated automations allow you to automatically fix format names and date properties. HubSpot gives you the freedom to store and customize your data.

Automate your workflows by connecting your apps. Automate your life with ease. Zapier automatically moves information between your web apps so you can concentrate on your most important work. Just a few clicks will connect your web apps so they can share data. Zaps are workflows that allow you to share information between your apps. No code required to speed up processes and get more done. Discover how Zapier makes automation easy for everyone. Keep using the tools that work best for you. Zapier connects more web applications than anyone else, and we add new options each week. We integrate with apps like Facebook Lead Ads and Quickbooks, Quickbooks, Google Sheets and Google Docs. Our editor is designed for DIY automation. Zaps can be set up without the assistance of developers. Zapier's built in apps allow you to create powerful workflows, without having to use separate services. Zapier is trusted by more than 3 million people to handle their tedious tasks.

Connect. Organize. Get things done. All your email, calendar, contacts, and tasks in one place. You can manage your email, calendar, contacts and tasks efficiently from one place. Office integration allows you to share attachments directly from OneDrive, access contacts, view LinkedIn profiles, and view LinkedIn profiles. You can book conference rooms and track RSVPs right from your calendar. You can share your calendars to coordinate and plan and see when your coworkers will be available. You can rest assured with enterprise-grade security that is trusted by the world's most important companies. Outlook protects your confidential information around the clock, and doesn't get in your way. Outlook anticipates your needs. Outlook automatically adds travel and bill payments to your calendar. Intelligent reminders help you stay on track. Search makes it easy to find the information you need quickly.

One platform, infinite ways for you to connect with your customers and employees. Any app can be made authable. Okta can help you create secure and delightful experiences quickly. Okta's Customer ID products can be combined to create the stack you need. This will provide security, scalability and reliability. Protect and empower your employees, contractors, partners. Okta's workforce identification solutions will protect your employees no matter where they are. You will have the tools you need to automate cloud journeys and support hybrid environments. Okta is trusted by companies around the globe to protect their workforce identities.

Zaius, a cloud-based B2C marketing platform for retailers and eCommerce businesses, is cutting-edge. Zaius is a platform that integrates marketing automation, customer relationship management (CRM), and analytics for B2C marketers. Zauis allows marketers to send relevant, beautiful and effective messages across all channels and devices in real time, increasing revenue opportunities.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

Zendesk Sell (formerly Base) is a next-generation CRM software that accelerates sales for modern sales teams. Zendesk Sell allows small business, mid-market, and enterprise sales teams to improve their productivity, visibility, and process efficiency. Zendesk Sell features an intuitive user interface that allows teams to access, analyze and collaborate on relevant data. It also prioritizes leads and opportunities and drives sales actions with data. You can make calls, send emails, schedule meetings, view deal history, and even log everything manually from one place. Sell allows you to close deals from anywhere. It gives you the power and flexibility of a desktop sales tool, even when you're not physically there. Zendesk Sell is simpler than legacy sales management tools and easier to use.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Mailchimp is a widely-used marketing automation platform that houses over 11 million users worldwide. Through the platform's AI-powered insights and content creation tools, businesses can personalize every email and SMS to cater to each customer. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses stay connected with their customers while promoting repeat business and brand loyalty - all while integrating with users' existing workflows. Some of the notable organizations turning to Mailchimp for assistance in driving revenue through email marketing include TEDTalks, Shutterstock, Boston Market, and Nikon India. What sets this platform apart lies in its user-friendly interface and accessibility for both tech-savvy individuals and those who are not so familiar with technology. Since 2001, Mailchimp has grown significantly to become a prominent global marketing automation platform with offices situated in Atlanta, Brooklyn, Oakland, Vancouver, London, Seattle and Santa Monica. The platform prides itself on delivering an impeccable and personalized user experience. Mailchimp was recently acquired by Intuit Inc. (Nasdaq: INTU), a widely recognized global financial technology platform. Since the acquis

You can add messaging to your website, mobile app, or social channels, so customers can reach out instantly. Customers expect excellent service on all channels. Messaging allows you to stay connected with your customers through personalized and engaging interactions. Zendesk lets you send messages straight out of the box, or customize it to your specifications. Customers will never have to repeat themselves. Customers can do more by themselves with bots and integrations. Agents can only jump in when it is necessary. Rich, interactive conversations can be created using customer data. Answer Bot offers two ways for customers to get help even if agents aren’t available. It doesn't require any coding and can be customized in any way you like. You can add messaging and live chat to any website or mobile app. This will allow you to leverage customer presence on social media channels such as WhatsApp and Facebook to provide instant support without repeating.

Live chat software for the best customer interactions You can instantly reach your customers via web, mobile, or social chat and messaging. Businesses should be available wherever their customers are, especially when they need assistance. Customers have turned to live chat and messaging to request services in the last year. Live chat allows you to reach customers wherever they are most comfortable. Customers who feel more at ease are more likely to purchase more and stay loyal. However, live chat is more than just about customer preferences.

Knowledge is power. It is powerful to use it. Support teams are the best at solving customer problems and know the best ways to do it. A knowledge base is an essential part of any company's customer service strategy. It provides information such as frequently asked questions, product details, policies, etc. and empowers customers, agents, and other users. Zendesk Guide, which integrates seamlessly with Zendesk Support is a smart knowledge database. It was designed to help you and your team improve and keep your content current, and then serve it to customers before they can say "FAQ".

Connect with customers using a Zendesk ticketing system that integrates a call center solution. Even in the age of social media and email, a phone conversation can be a powerful way for customers to solve their problems. Customers can get personalized help and faster resolutions from agents when they call them. Zendesk Talk makes it easy and efficient to have these conversations. Zendesk Talk is a cloud-based call center software that integrates with Zendesk Support ticketing systems. This allows customer service teams to provide support via phone from the same platform that they use to manage other channels. Agents can concentrate on the conversation and not the workflow with full customer history, automatic ticket creation and call recording. Start texting your customers to get quick answers and updates. Texting allows agents to receive texts, send proactive messages, and automate alerts. Each conversation becomes an account -- with built-in workflows and reporting.

With built-in intelligence, you can turn your customers into success stories. This includes dashboards, state-of-the art analytics and dashboards. BoldBI is a platform that was built from the ground up to be embedded. There are no compromises or shortcuts. Your application will be more complicated if you don't meet outdated requirements like "bring all of your data into our cube or data store." You can design complex systems for data integration, but you need to keep the embedded BI database store in synch with your data sources. Bold BI allows you to connect directly with hundreds of data sources as well as any data warehouse of choice. If you have a shared model, deploy single-tenant mode. Multi-tenant mode is best for isolated data models. This allows you to keep a single source of dashboards and publish to multiple tenants. Bold BI can be used in both common and unusual scenarios. Use JavaScript APIs to embed Bold BI directly into your application code.

Connect models to your data faster than ever before, create models 10x faster, and share them with beautiful visuals and interactive dashboards. Causal's formulas can be used in plain English, without cell references or obscure syntax. A single Causal formula can perform the work of dozens of spreadsheet formulas and even hundreds of spreadsheet formulas. Causal's Scenarios feature allows you to easily create and compare what-if scenarios. You can also work with ranges ("5-10") to see the full range of outcomes for your model. Startups use Causal for tracking KPIs, planning employee compensation, and building investor-ready financial models. You can create beautiful tables and charts without spending hours customizing and configuring. You can easily switch between summary views and time scales.

Tisane API is an NLU API that focuses on law enforcement and abusive content. Tisane detects: • hate speech • Cyberbullying • Criminal activity • Sexual advances • Attempts to establish external contact More. Tisane identifies the issue and pinpoints the text fragment that is infringing. Optionally, an explanation can be provided for audit or sanity checks. Tisane can handle 30 languages, even if it contains slang or obfuscation.

Zendesk Gather is a community platform that allows customers to connect and work together. Customers sometimes just need a place to chat. It doesn't have to be with your company. Think about it: Your customers use your products every single day and their expertise can be a huge asset. You just need to open the door for them to exchange knowledge and you can still offer support when they need it. Zendesk Gather is community forum software. It allows customers to share their knowledge and create a space for them to collaborate with each other. Gather allows customers to get the support they need without having to rely on your staff. Create a community where customers can rely on each other for support. Your customers should be able to share their ideas, offer feedback, and even exchange tips and tricks. If complex issues arise, you can loop in your agents to keep the conversation flowing and productive.

Mozart Data is the all-in-one modern data platform for consolidating, organizing, and analyzing your data. Set up a modern data stack in an hour, without any engineering. Start getting more out of your data and making data-driven decisions today.

All your ELT data pipelines, including custom ones, will be up and running in minutes. Your team can focus on innovation and insights. Unify all your data integration pipelines with one open-source ELT platform. Airbyte can meet all the connector needs of your data team, no matter how complex or large they may be. Airbyte is a data integration platform that scales to meet your high-volume or custom needs. From large databases to the long tail API sources. Airbyte offers a long list of connectors with high quality that can adapt to API and schema changes. It is possible to unify all native and custom ELT. Our connector development kit allows you to quickly edit and create new connectors from pre-built open-source ones. Transparent and scalable pricing. Finally, transparent and predictable pricing that scales with data needs. No need to worry about volume. No need to create custom systems for your internal scripts or database replication.

CorralData is an AI-powered, full service platform that radically streamlines analyzing and unifying data from multiple sources. With CorralData, you can access an on-call human data team and industry-leading AI tools to fuel remarkable, data-driven results easily and cost-effectively. No coding, SQL, or engineering resources required. Looking to streamline your data sources? With over 450 pre-built data connectors, we help you unify your datasets easily. Our top-tier, U.S.-based support team will guide you every step of the way. Then, chat with your data using natural language AI queries to begin instantly and securely unlocking powerful data insights. Or work directly with our human data team to generate the insight you need. The platform includes everything you need to start using data to drive results in one simple, month-to-month subscription—stunning data visualization tools, built-in chat, custom reporting, and access to human experts. Schedule a free demo or start a free trial and see how simple and easy AI-powered data analysis can be.

Tray.ai, an API integration platform, allows users to innovate and automate their organization without the need for developer resources. Tray.io allows users to connect the entire cloud stack themselves. Tray.ai allows users to build and streamline workflows with an intuitive visual editor. Tray.io empowers users' employees with automated processes. The intelligence behind the first iPaaS, which anyone can use to complete their business processes by using natural language instructions. Tray.ai, a low-code platform for automation, is designed to be used by both technical and non-technical users. It allows them to create sophisticated workflows that allow data movement and actions between multiple applications. Our low-code builders and new Merlin AI are transforming the automation process. They bring together the power and flexibility of flexible, scalable automated; support for advanced logic; and native AI capabilities that anyone can utilize.

Unified customer feedback analytics for some of the fastest-growing companies in the world. Chattermill gives you an advantage by aggregating, measuring, and analysing all customer feedback in real-time. With a simple, collaborative platform, you can bring all customer feedback and interactions into one place. You can use AI-based sentiment and theme AI to understand how customers feel about your product. To instantly determine what is driving customer experience, filter and interpret the data. To accurately predict and identify opportunities to drive revenue, advocacy, and retention across every touchpoint, analyze customer feedback

The messaging platform for conversational businesses. Sunshine Conversations allows you to unify messages from all channels into one conversation and create interactive messaging experiences anywhere. Communication has changed fundamentally. Messenger apps such as WhatsApp, Facebook Messenger, and WeChat allow users to communicate more personally with their family and friends from all over the globe. Businesses know that they must be there for their customers. It's becoming more difficult to manage conversations across channels due to the increasing number of channels and changing technology. These channels are rapidly evolving from places where we chat to places that we do business, thanks to bots, AI and interactivity in messaging.

Truto was designed from the start to be declarative. You can customize and add new Integrations and Unified APIs that we offer. Play around with the product before you plug in your real account. We provide sandboxes for all integrations we support. Hand-crafted SDKs are our preferred method of delivering the best developer experience. We know how frustrating it can be when APIs and documentation are different. Truto allows you to store data in the region of your choosing. Push data directly from third-party APIs into your database. Truto also supports vector databases. Self-hosting options ensure that data never leaves your virtual private cloud. Control access to team members with advanced user management.

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Simulations based on historical data can be used to improve models and update them incrementally. Data governance, access control, and versioning allow for easy collaboration. Ikigai has a wide range of integrations that make it easy to integrate with tools already in your workflow. Ikigai has 200+ connectors that allow you to connect to almost any data source. Want to push your ML to a dashboard or website? Integrate directly using Ikigai’s web integrations. Triggers can be used to run data synchronizations, and retrieve updates every time you run an automation flow. You can integrate Ikigai seamlessly by using your own APIs or creating APIs for your data stack.