Alternatives to Waybeo

Every customer conversation is critical to the success of your business and the revenue you can deliver. At Jiminny we help you record, capture and analyze each customer interaction to generate actionable insights on what is and is not happening; enabling you to move the needle and support your biggest objectives across the business. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high-performing revenue generating teams.

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today!

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.

Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.

Our call tracking software makes it easy to see which marketing campaigns are driving calls so that you can make data-driven marketing choices. Call logs and reports are generated using our tracking numbers. Call details provide powerful features that allow your team to collaborate, review calls in order to qualify leads, and coach your staff. Our number pool tracking technology allows you to track each caller's search keywords and PPC clicks. Fully integrated with Google Adwords. Call tracking's most important benefit to marketers is the data the tracked calls can provide you about your marketing channels' and campaigns' performance. With a reporting suite that includes data on caller source channels and keyword search terms, we help you analyze every call and measure its effectiveness. Our integration to Google Analytics Goals allows you to optimize Adwords and increase marketing ROI. We provide reports that show which digital marketing channels are working.

INVOX Call Tracking is a great tool to track which marketing channels, keywords and pages are generating the most phone calls. INVOX will track every call and show you which marketing campaign it was. It's all automated, which makes it easy to spot where to optimize. You will know what works and which don't. From the very first day, you will know where to make improvements. Keywords are the keywords that generate organic visits, calls, and sales for you. INVOX allows you to find out which keywords your customer used before making a call. You can see which keywords are working for you, which ones aren't, and what you can do to improve your website. You know exactly what your website does to bring you customers, prospects, and revenue. And you know what to do with it.

Call tracking software to turbocharge your business. WildJar is a call tracking software that helps businesses achieve great success by reducing customer acquisition costs, increasing revenue 10x, and more. It's time for you to manage your inbound phone leads. Find out which advertising channel caught your customer's attention. Are they calling from a previous call? Is the lead worth it? We can answer all your questions immediately. You can analyze what your staff is saying and do the same for you to make every conversation a positive one. Integrate WildJar call data seamlessly into your preferred platforms to complete customer journeys. WildJar's award winning call tracking and analytics platform will help marketers achieve amazing results. WildJar is the most advanced call tracking and calls intelligence platform, helping marketers and businesses optimize and drive more revenue from inbound phone leads. Recording your phone calls will improve sales effectiveness, and assist with staff training and development.

Convirza is the premier platform for enterprise call optimization and call tracking. Convirza combines traditional call tracking with powerful analysis of phone calls. Convirza uses sophisticated algorithms and speech recognition technology to measure lead quality, measure conversions, and take action using fully-baked marketing automation. We assist sophisticated marketers to make better decisions, increase revenue, and improve close rates.

Since 2007, the best call tracking at the lowest price in industry. You don't have to wait for the contract to end and numbers starting at $5.99 per month. Most likely, you're already publishing ads and web pages and making phone calls. Call tracking allows you to see which marketing materials are generating calls so you can get the most out of your money. Choose the right number from our vast inventory of local numbers. You can also call us toll-free. It's easy to add more numbers later if you have more than one. Within 60 seconds of selecting your number, your TeleCapture account will be created and you can start using your new number. Enter your existing number to which we should forward your call tracking numbers. This is how you get a call tracking number. Everything works exactly as it should for you. We simply keep track of the call and push it to your business line.

Phonexa, an all-in one marketing software, has eight products that cover calls, leads and clicks, emails, SMSs, and much more. The company provides services to D2C businesses with high volumes of consumer traffic. Financial services, insurance, home service, legal, realty, and healthcare are all industries. Phonexa is a tracking software that can be used for performance, partner and affiliate marketing. The Phonexa Suite provides the underlying technology that helps performance marketing teams to drive ROI for brands through affiliate, partner and paid channels. Phonexa prioritizes results-based marketing for customer interactions such as clicks, phone calls, form submissions and website behavior. The Phonexa Suite is a single operating system that gives D2C publishers and networks, as well as brands and agencies, unprecedented control over campaigns. It also eliminates the lack of transparency in lead generation and automates processes. The Phonexa Suite

The preferred call tracking platform for Search, Display, and Print Advertisers. AvidTrak was developed to solve some of the offline conversion tracking issues that our clients were experiencing. Our expertise in PPC advertising and internet advertising means that our call tracking solution is perfect for professionals. You can track phone calls back to all marketing channels, including search, social, display, and print, using AvidTrak's numbers and tracking software. Enterprise Call Tracking - Save big on call tracking costs by using your own numbers and minutes with AvidTrak software. Dynamic Phone Number Insertion can help you determine which PPC keyword is most effective in creating phone calls leads. Conversion Path Report can help you identify which web pages are most popular with your audience and generate calls. Record your calls and listen on any device.

Your advertising campaigns can't wait! A trackable phone number is the first step in setting up a new campaign. TrackMyLeads allows you to instantly access the phone numbers you need in order to get your marketing campaign off to a good start. You can select a local number for your area or for a specific city in the country. It takes only minutes and you can use it immediately. We have thousands of toll-free numbers that can be used for nationwide exposure. You simply need to choose the prefix and it's a matter of a few clicks. To determine if your marketing dollars have been maximized, you need to know how much each lead costs. TrackMyLead's dashboard is easy to understand and summarizes which campaigns are producing most leads, which leads convert well, and how much you are spending to get that lead.

CallView360®, provides all the conversion tracking you need to support your direct response and digital marketing campaigns. CallView360®, an analytics and tracking software, allows you to easily track and report calls and texts to your business using hundreds of data points, AI driven analytics, and customized reports. Highly customized reports allow you to quickly gain insights and calculate ROI. You can use customer behavior data to identify your customers, determine which marketing campaigns are successful, and assess the value of each inbound call or text. View and filter key call tracking data easily. Track and attribute inbound calls instantly. Ask us about instant marketing attribution for your inbound calls and text messages. Are you able to identify the source of your calls? CallView360®, which can insert dynamic tracking numbers into your website, landing page, and print ads, can track calls to their source, helping you identify and report where they are coming from.

PhoneWagon is the #1 rated call tracking software. Beautiful, simple, easy to use 14-day free trial (no need to credit card). You can create a campaign in less than 30 seconds using local or toll-free numbers. PhoneWagon helps businesses to grow by helping them understand which marketing campaigns have the highest return on investment. We also provide world-class customer service via our voice and text messaging communications tools. PhoneWagon, a beautiful and easy-to-use call tracker software, helps digital marketing agencies and clients to understand which campaigns are most effective. 93% of businesses rely upon phone calls to convert leads to paying customers. Marketing agencies can prove to clients that they are driving inbound phone calls that lead to paying customers. Marketing agencies can maintain a consistent brand by using our white-labeled dashboard to provide their clients with a beautiful interface to view all their phone calls, texts, and other information.

800response offers a complete lead generation, lead tracking and customer interactions analytics solution to manage top of the funnel lead generating practices. It provides focused tracking and targeted lead nurturing with customer profile data, interaction analytics, and targeted tracking. We help businesses of all sizes, from small businesses to medium-sized businesses, to multi-location franchise systems and dealer networks, and contact centres, increase and optimize customer acquisitions and interactions. We also track and monitor campaign performance and monitor customer experience.

Keep your team close to your customers by empowering them. Creating something people want by empowering teams. You spend hours on the phone with customers and make the most of every minute. Never miss a follow-up. Track speaker and sentiments to improve your pitch. Automated feedback extraction to spot trends in calls. Upload call scripts for answers to important questions. Share and rewatch important parts of an interview. Share feedback on products directly from the voice and perspective of the customer. Clarity will enrich Linear tickets with context from customers. Send notes and highlights via Slack to your team after each call to keep them in sync. Clarity extracts requests, pains, and more. Close the loop by tracking every piece of customer feedback. The feedback is aggregated to create trends, so you can identify opportunities. Conversations are aggregated into trends, so you can spot opportunities.

Patient Prism is the only call tracking company to use artificial intelligence and human coaching validation to deliver patients directly into your dental practice. It holds five USPTO utility patents. Patient Prism's award winning platform is used by successful dental groups to track and analyze new patients, identify and schedule high value patients, receive alerts, expert call coaching to win back lost opportunities, train staff members, and get real-time intelligence to improve their staffing and patient experience.

We reveal which keywords, channels, and campaigns made your customers pick up their phones - so that you can improve your marketing. ResponseTap assigns each website session a unique number that connects the call to a customer’s website journey and campaign history. This allows you to understand which keywords and campaigns drove phone sales. Smart Match is the fastest and most efficient way to link call revenues to marketing activity. It is easy to identify which marketing source is driving the highest number of phone sales when you activate it in ResponseTap. It takes only a CSV upload to be able to easily close the gap in your reporting puzzle. With lifetime access to your call data, you can easily compare performance. Although some Call Intelligence providers limit access to 12 months only, we believe that reporting year-on-year comparisons should be a given.

A suite of real-time task management solutions for patient scheduling and insurance verification that track every step of revenue cycle management, from patient billing to reconciliation, is available. Every call can be converted to scheduled appointments, which will result in increased revenue. Listen to calls and review customer service to uncover hidden revenue losses. Monitor phone calls and keep track of them for quality and patient satisfaction. In 3 steps, create marketing campaigns and track and measure the results. You can now track patient calls, investment per patient, and conversion rates in real-time. Practice Compass provides ROI marketing that increases your practice volume. PracticeCompass can be used wherever you are to monitor staff productivity, patient schedules and marketing programs. Our Practice Management Software will help you guide your practice to success.

Ricochet360 is a one-stop dialer, CRM, marketing automation platform, and call center software for businesses. It also supports customer service and sales teams. Ricochet360 allows teams to quickly call leads and close deals; track all prospects, calls and emails; route and track calls; and streamline time-consuming sales and marketing tasks all from one platform. Ricochet360 is highly customizable to meet the needs of each team and their budget.

Ringba is the industry's leading inbound call tracking platform and analytics platform for call centers, professional pay-per call marketers, and businesses. Ringba's real time call routing, ping tree and industry-leading analytics will give you more ROI than any other platform. All without contracts, minimums or overages. Ringba was created to push the boundaries of innovation. Our team is changing the way businesses communicate with consumers and inventing the future voice. Expert AdTech engineers, product designers, marketers. Our priority is your success. Our support engineering team is available to assist you whenever you need it, at no additional cost. No contracts, no price gouging, or feature gatekeeping. You can use what you need. As you grow, we grow. We use the same APIs to create seamless integrations. Ringba is helping digital agencies, pay-per-callers, and global brands dramatically improve their Return On Investment.

Channels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone.

PhoneBurner, a powerful dialer and sales-acceleration platform, helps B2B and B2C sales teams engage in more quality conversations with their contacts. Now with ARMOR – the most comprehensive spam protection solution and answer rate solution that is done for you. PhoneBurner's average answer rate is >10%. This means that millions of conversations are powered by PhoneBurner, with no awkward pauses and connection delays. PhoneBurner combines calls, emails, and SMS to handle time-consuming tasks, such as leaving voicemails, sending email, logging calls, or performing post-call workflows. Reps spend most of their time closing deals and talking. Manage your entire team with one dashboard. Access cutting-edge analytics and reporting, automatically distribute leads, coach and monitor reps in real time, and ensure KPIs trend in the right direction. Teams rave about the productivity gains, ease of use and answer rates, as well as the commitment-free packages. PhoneBurner is free to try today.

SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.

Call Box is the ultimate operating system for efficiently handling calls and optimizing workflow. It includes real-time performance analytics and information dips from CRM systems. Call Box allows your team to better manage calls as they occur and provides access to customer conversations from one place. Sales and Service agents can handle calls from the moment they are received and throughout the conversation. They have access to caller history and relevant caller information from CRM and other contact management platforms. Managers have the tools to assist and coach agents during live calls, and follow conversations with the most important leads. Your customers will have a seamless experience with every call, thanks to intelligently designed tools. This results in better customer relationships and calls that result in desired outcomes.

Mango Voice allows you to modify your phone system and call flow. Our Digital Switchboard is easy to use with drag-and-drop. Mango Voice makes it easy for you to control how each extension handles an inbound call. You can choose from a variety of operations and drag them onto the dial plan with our Digital Switchboard. Drag operations around to reposition them in the dial plan. Once you're done, click Save to save the changes. Mango supports all models of Cisco and Yealink phones. All phones other than those models will not work in our system. Yealink's phones are superior to any other phones currently on the market. To find out if your phone is supported, please contact a sales representative.

FreJun automates your calling and logs your business calls. Click to call and autodial eliminate manual dialing. Make more calls and save time. All calls are recorded and log automatically, which you can use to reference or train in the future. You can improve call pickups by using Google verified calls or True Caller on your FreJun virtual phone number. FreJun analytics can help you track the performance of your team and identify areas that need improvement. No more switching between apps! FreJun can be integrated with your existing workflow tool to organize all of your call data in one place.

Marchex is a leader in call tracking and conversational intelligence. Our award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that win more business. We provide AI-driven insights and solutions that help companies find, engage and nurture their most valued customers via voice and text-based communication channels.

Traq.ai analyzes each call made by your sales team and provides actionable insight to help them achieve superhuman levels success. You know that your sales team can do more. The best way to help is to find out what happens during their calls. You can't listen to each call to provide coaching. Every call made by your team is recorded and transcribed. This information can be used to make valuable decisions. Traq.ai’s Conversation Intelligence Tool listens to each word spoken and identifies those that reveal the buyer's thoughts. Our AI collects a vast amount of data from your conversations to create a system that is objective and unbiased. Use objective, unbiased insight to coach your representatives.

Jog.ai allows you to remain focused on the call, no matter if you're hosting a conference call with 10 or more people. We record and transcribe your call so you can mark important moments in real time. Jog can identify who is speaking so that when you look at a call, it looks like a screenplay. Click on any word in the transcript to instantly hear the actual call audio. Hosting a conference? That's included. You can call someone directly by using our mobile app. use our mobile app! Jog integrates with many CRM and ATS tools. Jog will automatically highlight that moment in your call by taking a note. Jog.ai can tell you who said what so it looks like a screenplay when you review calls. To play the call, click on a word. Jog.ai automatically uses the most effective speech recognition platform to determine what type of call you make and then uses advanced NLP techniques to highlight important parts of your call.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

AVANSER's real time call tracking solution will give you greater control over your business. You can track every inbound call to help you make better decisions, evaluate the effectiveness and ROI your marketing campaigns, and provide real-time business intelligence about internal systems and processes. AVANSER offers a complete suite of tools for call handling, integrations, and analytics.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Online performance can be turned into tangible results. Real insights are possible with the right data at the right time and in the right format. Telmetrics is a company that helps agencies, direct response marketers, and enterprise-level brands measure, confirm, and improve the effectiveness and efficiency of their digital advertising campaigns and marketing campaigns. Our flexible, customizable, and reliable software manages your inbound calls/text channels. It ensures that every call is accurately measured, qualified, and monitored in a data-secure, spam-protected environment. Telmetrics' call analytics software integrates seamlessly with multiple marketing platforms to empower results driven marketers with detailed call metrics that link offline consumer actions with digital channels.

Just like a smartphone is more than a device that makes and receives calls, Yo telephone systems are packed full of cutting-edge features that will not only improve your communication efficiency but also maximize your customer experience. All of our services can help you increase your business' success, from feature-rich business phones to user friendly marketing tools. Our business telephone systems go beyond a simple business phone number. They can track missed calls, integrate your CRM with your business phones, and record all calls in the cloud. Cordless calls can be made from any location with 100% coverage.

Tetra dials into your calls automatically and takes notes for you so that you can concentrate on the conversation and not worry about remembering everything later. Invite bot@asktetra.com and we'll dial your number just before the call starts. You can also create a call anytime in our web app. Accept and merge Tetra's calls as soon as your meeting begins. We'll begin transcribing immediately. Once Tetra has finished transcribing, you can read, listen to, or search your notes in our web application. Share your notes with your team and export them to your favorite productivity tool. We'll jump you back into the conversation if you type any phrase or concept that you remember. You can keep your team connected by sharing a link to your notes with team members who weren't able to join the call. You can export your notes to Evernote and Dropbox Paper, Slack Paper, Google Docs, Email, and Google Docs. Or, you can email us and we'll add your favorite tool. We'll send you your notes within the hour, or we'll take the call.

Callcruncher is an intuitive, affordable and powerful Call Intelligence platform. Our platform provides a unique way to manage the call accounting, reporting and analytics. It also tracks, rates, rates, and records call data. This is a great tool for small, medium, and large clients. Callcruncher integrates your VoIP solution into client decision-making and productivity applications, which facilitates client retention and new client acquisition. Manager can communicate with agent via voice, unbeknownst of customer, and assist with sales and service issues. Your VOIP solution is integrated into the client's decision making process and productivity applications. Agents are able to recognize the source of calls and provide additional information and scripting assistance. Agents can capture more clients by making better use of their time. Increase revenue and address customer service issues more effectively

Attention is your fully integrated, real-time voice assistant for sales. Attention uses state-of the-art AI capabilities to understand your conversations and quickly fills in your CRM fields. Attention provides real-time, actionable intelligence to sales reps while they are on the call. Attention will listen to your conversations and create the most relevant follow-up emails based on what was said. Attention's follow-up emails generate positive responses for +29% of our customers. You can be more effective in your conversations by knowing exactly what you should say.

VTlogger is a web-based, open source (LGPL) software application that can be used in conjunction with our range telephony cards to help you create reliable and simple call recording and call tracking solutions for any size organization or industry. VTlogger can record audio and capture all details of calls (ie. CDR) for voice communications across primary rate (E1/T1/J1) ISDN line as well as analogue trunk lines (ie. POTS) lines and extensions to PBX. Our solutions are ideal for handling thousands of calls per hour or hundreds of calls per day. Our VTlogger software allows you to create a multi-channel analog voice logger or primary rate line call recorder (E1/T1/J1) for as little as a computer and a Voicetronix telephony cards. For a system that supports a primary rate ISDN line, this can be as low as US $50 per channel.

CallConfine is an innovative call recording / voice logger solution that comes in analog (4, 8, 16, 24, 24 ports), digital (single or dual, core), digital extension (8, 16, 24 Ports) and VOIP. This solution is used by Financial Institutions, Banks and Hospitalities to record telephonic conversations. The CallConfine application helps organizations to improve their business efficiency and accuracy. Monitor your marketing and customer service departments. Communication gaps with clients can be avoided. Dispute Resolution: Recording a telephone conversation can prove invaluable when you resolve disputes in your business. Logging of conversations can be used as proof to resolve differences and maintain the respect of customers. It is a fully proofed "Compliance Product". CallConfine manages policy compliance, performance management, interaction monitoring, and customer satisfaction.

Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience.

RapportCMS is our competitive edge compared to our competitors. We focus on the intersection of telephony, interaction and the people who answer the calls. This ensures that we create 'human technology' that is designed by and for contact centre practitioners. We understand that call center technology must be equally adept at handling the call after the agent says hello. We are one of the most prominent Contact Centres in the AUNZ Market. We spent over 10 years developing, refining, and improving our technology before releasing it to the market as a SAAS solution. Although most providers view solutions from a telephony standpoint, we recognize that what happens after the agent says hello matters just as much as what happened before.

Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

There are many options available, so it can be difficult to find the right phone system for your company. You can read on to find out more about the different options. If you don't have the time, contact us and we will work with your specialists to find a solution that suits your needs. BDM is a new approach to telephony. We will recommend the best solution for you based on your business needs.

Salesken helps companies reap the benefits of the "Science of Sales". Based on customer conversations, you can see which leads are most likely to convert. Your sales team will be able to use real-time cues and contextual cues to close every deal. Make sure that every salesperson follows your winning strategy. Get insight into the strengths and weaknesses of your team. Leverage real-time cues during your conversations. Analytics and diagnostics can help you improve every day. Based on real customer conversations, get an X-Ray of the pipeline. Reps can use these conversations to get real-time talking points and advanced analytics after the call. Affordable pricing plans, pay-as-you go and integrations with all your favorite tools.

Salestrail allows remote sales teams to keep track of sales calls. The solution includes an analytics dashboard and a smartphone application that automatically captures calls data. You can track the data to Salesforce, Salesforce, or any other CRM using our APIs. Setup in 5 minutes - No changes to the way you work Scale your team effortlessly and without hassle - 100% Automatic, 0% Technical Work - Accurate call statistics to support the incentive system

Chorus by ZoomInfo is a conversation intelligence platform that can help your sales team achieve greater success. Chorus by ZoomInfo allows sales teams to capture, summarize and analyze customer meetings in order to identify customer interests and identify opportunities. Chorus is also easy to use and integrates with Salesforce Enterprise, leading online meeting platforms and sales engagement platforms. Capture and share the best conversations of your sales team to create more "A" players who crush quotas. Uncover hidden insights from conversations with customers that close deals.